Public Tickets
Steve
Remove IndexClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 10, 2023 at 5:46am
2
Most recent comment from PenciDesign Supporter:Hi,This link is showing for the admin only. You can turn it off by going to the dashboard → User → Profiles: uncheck the "Show Toolbar when viewing site" option.Regards,PenciDesign.
melinamzk
Add ads codeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 10, 2023 at 2:16am
8
Most recent comment from PenciDesign Supporter:Hi,Maybe you've inserted the incorrect ads code, because all the code you've config already insert in the page source, here is the screenshot:Regards,PenciDesign.
DP
Penci Frontend Submission overrules WordPress rolesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 9, 2023 at 9:02pm
5
Most recent comment from DP:Thank you.
LillaGreen
Adscence footerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 8, 2023 at 10:39pm
5
Most recent comment from LillaGreen:Hi, I managed to adapt to to customized / footer /general, so far it looks responsive without empty spaces - I will write you back if there are issues and need to find another solution :) Thank you!
tim-nieuwpoort
Twitter share iconClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 8, 2023 at 1:10pm
6
Most recent comment from PenciDesign Supporter:Hi,Yes. Please clear all the browser cache and check again.If it doesn't work, please send me the URL.Regards,PenciDesign.
lio555
penci al smartcontent creatorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 8, 2023 at 11:11am
2
Most recent comment from PenciDesign Supporter:Hi,You can check the pricing detail on this page: https://openai.com/pricingRegards,PenciDesign.
DP
Private - Penci Frontend Submission overrules WordPress rolesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 8, 2023 at 8:11am
1
Most recent comment from DP:
LillaGreen
Open in a new Tab all linksClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 8, 2023 at 1:54am
3
Most recent comment from LillaGreen:Thank you!
draxtus
popup settingsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 7, 2023 at 11:23pm
26
Most recent comment from draxtus:Thanks.
Jan
Sidebar on postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 7, 2023 at 6:23pm
9
Most recent comment from Jan:Oh ok, so I have to do it manually one by one? :/Still, thank you for your help, You can close the ticket now.Jan
Olaf Jahns
Sidebar WidgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 7, 2023 at 2:49am
7
Most recent comment from PenciDesign Supporter:Hi,The widget you've used doesn't support the excerpt content. We'll consider add this in the future theme update.Regards,PenciDesign.
Brendan
Purchase code not working in WordPressClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 6, 2023 at 4:08pm
2
Most recent comment from PenciDesign Supporter:Hi,I've helped you activate the license.Please check.Regards,PenciDesign.
jh131
customizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 6, 2023 at 1:32pm
9
Most recent comment from jh131:Thanks! That's it!
Jan
Contact Form inlinedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 6, 2023 at 8:30am
3
Most recent comment from Jan:Hi, you can close the ticket. Thank you for your help. Jan
milena piai milenap11
Slow or heavy templateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 6, 2023 at 1:06am
6
Most recent comment from PenciDesign Supporter:Hi,I've config the new cache plugin and pagespeed optimization for your site.Please clear all the browser cache and check again.Regards,PenciDesign.