Public Tickets
shirishdhotre
RSS FeedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2023 at 7:17am
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.
René
Translation to Danish and layout settingsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2023 at 1:28am
4
Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → WooCommerce → Single Product: turn off the "Convert select into the button" option,2. Navigate go to Appearance → Customize → Custom CSS then add ...
laugher
Pc layoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2023 at 1:03am
8
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Speed Optimization → Optimize CSS: turn on the "Disable Delay Loading Icon Fonts".Clear all the site caches, browser caches and check again.Regards,Penci ...
murilor7
HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2023 at 12:56am
4
Most recent comment from PenciDesign Supporter:Hi,The homepage content of your site auto-generates by the customize settings, you can customize it by going to Appearance → Customize → Homepage.You can read the document detail at this link: htt ...
kmantila
Post SharingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 5, 2023 at 6:55pm
8
Most recent comment from kmantila:I installed a separate plugin to share on Facebook and it works.
sonalikarancherry
Mobile ViewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 5, 2023 at 11:13am
3
Most recent comment from sonalikarancherry:Thanks for your help
NReynolds03
Soledad theme 8.3.8 isn't working with WordPressw 6.2Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 5, 2023 at 9:30am
3
Most recent comment from NReynolds03:Thank you so much, I'll give that a try.
stellanspice
Header builderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2023 at 5:07pm
6
Most recent comment from PenciDesign Supporter:Hi,I've activated the dev license for your site.Regards,PenciDesign.
Alex
Compatibility with Affiliate Links PluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2023 at 3:55pm
10
Most recent comment from PenciDesign Supporter:Hi,I've permanent fixed this issue for your site.Please check.Regards,PenciDesign.
René
where can i edit mega menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2023 at 3:34pm
9
Most recent comment from PenciDesign Supporter:Hi,Please send me more information about your problem.Regards,PenciDesign.
majidjamil
Logo size AdjustmentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2023 at 11:44am
2
Most recent comment from PenciDesign Supporter:Hi,This header layout was built with the Header Builder, so please go to the dashboard → Header Builder: click the "Edit with Penci Header Builder" on the current header layout, then start to edit t ...
DeBeerMedia01
New version of Soledad clashes with ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2023 at 8:47am
13
Most recent comment from DeBeerMedia01:UPDATE!We put back the most recent version of the website (with your fix) an it all seems to be ok now.No further actions seem needed.Thank you for your time and patience.You can close this topic/tick ...
laugher
RenderingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2023 at 1:00am
4
Most recent comment from PenciDesign Supporter:Hi,You can ignore the notice from Webpagetest.com, it doesn't affect the pagespeed or SEO score.Regards,PenciDesign.
brendahanson92
Optimized and now mobile wont loadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2023 at 4:39pm
7
Most recent comment from PenciDesign Supporter:Hi,All the code you've added to the wp-config.php will be saved and never lost after updating to the latest version.Regards,PenciDesign.
brendahanson92
Multiple Post LayoutsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2023 at 4:18pm
3
Most recent comment from brendahanson92:Yes, I'd like a 'video format' to look different than a 'standard format'thanks anyway!