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Public Tickets

kriegundliebe Promotion Pop UpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 21, 2023 at 3:57pm   2 Most recent comment from PenciDesign Supporter:Hi,Please follow these steps:1. Go to dashboard → Penci Blocks: add the new block with the popup content with Elementor Page Builder on this page,2. Navigate to Appearance → Customize → Promo Po ... Marina747 Ads load too slowClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 21, 2023 at 3:55pm   4 Most recent comment from PenciDesign Supporter:Hi,1. You should understand what is ads.txt file means by following this link: https://en.wikipedia.org/wiki/Ads.txt2. This file content doesn't affect the ad loading time.Regards,PenciDesign. Nuno Bexiga BreadCrumbs , php file location to insert a bit of codeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 21, 2023 at 3:29am   4 Most recent comment from PenciDesign Supporter:Hi,This is a general notice for all sites, so you can ignore this message.Regards,PenciDesign. paulotravels Soledad templace not opening properlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2023 at 11:34pm   2 Most recent comment from PenciDesign Supporter:Hi,1. We recommend you should import the demo data after installing the Soledad theme by following the document at this link: https://soledad.pencidesign.net/soledad-document/#import-demo2. About the ... verap13 Penci Privacy PolicyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2023 at 11:28pm   7 Most recent comment from verap13:Thankyou very much!You can close here :) Nuno Bexiga Can't download all files of the themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2023 at 4:12pm   3 Most recent comment from Nuno Bexiga:It's fixed now.You can close it. gidantrip next/prev navigationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2023 at 2:45pm   5 Most recent comment from gidantrip:thank you so much!!!!! igbosque Edit author pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2023 at 2:45pm   3 Most recent comment from igbosque:Thanks. Work perfectly. You can close the ticket :) -RID- BlockquoteClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 20, 2023 at 2:09pm   2 Most recent comment from PenciDesign Supporter:Hi,This is blockquote content of WordPress. Please read the document detail at this link to understand how to customize it: https://www.wpbeginner.com/wp-themes/how-to-customize-blockquotes-style-in- ... Ha HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2023 at 2:07pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Homepage → General: turn on the "Enable Infinite Scroll on Homepage" option.Regards,PenciDesign. grandadmiral Cannot create custom postsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 20, 2023 at 4:44am   37 Most recent comment from grandadmiral:Thanks. This ticket can be closed. I am creating another. Please use the login info provided here to access the admin area. pmadriaan Penci Smart List Settings not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 19, 2023 at 5:19pm   10 Most recent comment from pmadriaan:Great, now it's working. Thank you very much for your help! Have a great day! :) -RID- Structure HnClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 19, 2023 at 3:41pm   18 Most recent comment from PenciDesign Supporter:Hi,About the heading HTML structure on the single post, please wait for me to debug it on my local site and then update it as soon as I can.Regards,PenciDesign. Harsh HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 19, 2023 at 8:39am   2 Most recent comment from PenciDesign Supporter:Hi,Following your question, please read the document detail at this link: https://soledad.pencidesign.net/soledad-document/#homepageRegards,PenciDesign. RohittSingh Single Post custom sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 19, 2023 at 8:14am   2 Most recent comment from PenciDesign Supporter:Hi,1. You can create a custom sidebar by going to dashboard → Soledad → Sidebar Manager,2. After adding the new sidebar, you can assign it to the single post at the post editor screen or go to App ...