Public Tickets
imabeeinmybonnet Paula
Custom Font Error and Not Found in CustomizerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 3, 2023 at 1:52am
5
Most recent comment from imabeeinmybonnet Paula:Thank you, it's working now.
LillaGreen
Cashing the Menu on desktop and mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 2, 2023 at 4:25pm
14
Most recent comment from LillaGreen:ok, thank you .. will try to find some solution for the loading issue
mcplthemeforestuser
Editing Footer in Soledad ThemeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 2, 2023 at 4:06pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Footer → General → Footer Copyright Text: change the footer copyright text at this option.Navigate to Footer → Colors: change all the footer colors i ...
tarzo_content
Post templateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 2, 2023 at 1:12pm
4
Most recent comment from PenciDesign Supporter:Hi,For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issu ...
mcplthemeforestuser
Top Block shows more than 10 despite setting correctlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 2, 2023 at 12:18pm
3
Most recent comment from mcplthemeforestuser:Thank you that helped Cheers!!
Bhavin Goswami
Mini cart showing twiceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 2, 2023 at 6:24am
3
Most recent comment from Bhavin Goswami:worked. close ticket thanks
LillaGreen
Checkout Page - desable top bar, menu, footerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 2, 2023 at 5:48am
7
Most recent comment from LillaGreen:Thank you!
Lloyd
something went wrong when generating AI title ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2023 at 5:05pm
4
Most recent comment from PenciDesign Supporter:Hi,I've fixed this issue by updating the Penci AI SmartContent Creator plugin to the latest version.Please check again.Regards,PenciDesign.
Mohamed
Elementor proClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2023 at 4:46pm
4
Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Plugis: try to update all the plugins on this page and then check again.If the problem still persists, please send me your WordPress admin account details through a PRIVA ...
Belen Otero
Penci recipe - where is the video shown?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2023 at 4:35pm
10
Most recent comment from PenciDesign Supporter:Hi @Pat,Unfortunately, the current version of the Penci Recipe plugin doesn't allow adding the custom section inside the recipe box.Regards,PenciDesign.
mcplthemeforestuser
Pop Up - Read Also Displaying on LeftClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2023 at 4:33pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → Related Posts → Related Posts Popup: change this area settings under this heading.Regards,PenciDesign.
René
How do I remove ReviewsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2023 at 4:30pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to WooCommerce → Settings → Products and uncheck the Enable product reviews checkbox.Regards,PenciDesign.
mcplthemeforestuser
Background Image in Header - How to - Need assistClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2023 at 2:44pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → Colors → Header Background Image: upload the background image at this option.Regards,PenciDesign.
LillaGreen
Infinity scroll for AJAX Product Filter shop pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2023 at 1:52pm
7
Most recent comment from LillaGreen:Thank you!!
LillaGreen
Cashing IssuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 1, 2023 at 1:45pm
5
Most recent comment from LillaGreen:ok