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Public Tickets

johnzic front end submissionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 19, 2023 at 6:19am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Topbar → General Settings:- Turn on the "Enable Top Bar" option,- Display Login/Register?: select position you want to show the login button this option. ... vincenthinking Moving MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 18, 2023 at 5:29pm   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Vertical Navigation & Hamburger Menu → General → Turn off the "Completely Delete The Header When Enable Vertical Navigation" and "Enable Vertical Navig ... modymonter LightboxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 18, 2023 at 10:56am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General → turn on the "Disable Lightbox on Single Posts" option.Regards,PenciDesign. -RID- gtmetrix.comClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 18, 2023 at 10:01am   3 Most recent comment from -RID-:Perfect. Thank you very much. mathdot Twitter connect not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 18, 2023 at 1:47am   2 Most recent comment from PenciDesign Supporter:Hi,In this case, you need to upgrade your Twitter account to the premium to get the access token.Here is a notice about this problem from Envato: https://forums.envato.com/t/important-notice-for-code- ... David Gould Gould Elementor not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 18, 2023 at 1:43am   3 Most recent comment from PenciDesign Supporter:Hi,Yes. Some Elementor beta features don't work with the current Soledad, you need to disable the "Global Style Guide".We'll update this ticket when this feature is compatible with the Soled ... Kevin How to add my Social Medium to the buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 17, 2023 at 3:56pm   5 Most recent comment from Kevin:Hello,Thanks for your reply! now the issue is solved.Best Regards,Kevin Jaydip Podcast Default Image SetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 17, 2023 at 11:20am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of the Penci Podcast plugin doesn't include the default featured image, you need to upload it when adding/editing the podcast item.Regards,PenciDesign. moritz WhatsApp Image Thumbnail View, not showingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 17, 2023 at 2:22am   6 Most recent comment from PenciDesign Supporter:Hi, Regarding WhatsApp, their image requirements and recommendations are different from that of Facebook. Unfortunately, we were unable to find an official guideline for the image requirements for Wha ... jh131 popular post order number styleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 16, 2023 at 6:43pm   3 Most recent comment from jh131:Thank you! Jaydip Footer Social Icon and live streaming in left sidebar topClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 16, 2023 at 4:59pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → Footer → General: turn off the "Disable Footer Social Icons" option,2. If you want to show the social on the sidebar, please go to Appearance → Widg ... nikolina2020 Instagram previewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 16, 2023 at 4:05pm   12 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .footer-instagram.penci-top-instagram h4.footer-instagram-title {    display: none;}Regards,PenciDesi ... Jaydip i don't understand where the post below the latest post comes from,Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 16, 2023 at 2:30pm   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Footer → General: turn off the "Disable Footer Social Icons" option.Regards,PenciDesign. Fjura Limit character count in commentsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 16, 2023 at 1:42pm   3 Most recent comment from Fjura:thank you, worked.  tdkevin LicenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 16, 2023 at 2:30am   4 Most recent comment from PenciDesign Supporter:Hi @anonnow, Please create a new ticket with your license code. Regards,PenciDesign.