Public Tickets
blazin1
Mobile Menu ProblemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2023 at 4:03pm
7
Most recent comment from PenciDesign:Hi,You're using the header builder, so if you want to customize the mobile menu, please go to Dashboard > Header Builder > edit your header builder > and check this video tutorial for more - wa ...
igbosque
CategoryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2023 at 3:53pm
3
Most recent comment from igbosque:Hi, I already find it. Plese, excuse me. Thank you. Can close the ticket.
igbosque
Display Posts One Site in AnotherClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2023 at 3:43pm
5
Most recent comment from igbosque:Thank you, you can close the ticket.
Ana
ERROR IMPORT DEMO DATAClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2023 at 3:33pm
11
Most recent comment from PenciDesign Supporter:Hi,When you import the demo content, some menu items may not be imported correctly, which is why the header menu displays as shown in the screenshot you sent.
To resolve this, please go to Appearance ...
Saad Khurram
Theme sidebar is not working on home pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2023 at 7:37am
2
Most recent comment from PenciDesign:Hi,You need to use element "Penci Sidebar" - NOT "Sidebar" on the homepage edited by use Elementor.Best Regards,PenciDesign
nevillep1
Brands Page FooterClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2023 at 7:25am
7
Most recent comment from nevillep1:OKThank You for your prompt attention in fixing this footer issue for me!You're the bestThanksNev
LillaGreen
LCP > 3.2 sec. Issue in Google Search ConsoleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2023 at 2:43am
2
Most recent comment from PenciDesign Supporter:Hi,I've checked your site but haven't found any issue that related to the LCP. Please wait for the Google re-index your site and check again:Regards,PenciDesign.
Glodi Lundaya Badibanga
Theme issue ?Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 29, 2023 at 2:37am
5
Most recent comment from PenciDesign Supporter:Hi,Yes. We'll include the newest version in the next theme update.Regards,PenciDesign.
kmantila
logo textClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2023 at 1:28am
3
Most recent comment from kmantila:Thank you!I fixed it. I really apreciate your help!Kathleen
kmantila
Footer fiascoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 29, 2023 at 1:20am
2
Most recent comment from kmantila:Hi!I resolved this myself. I just deleted the block with the text. Easy!Thank you!Kathleen
LillaGreen
Instagram Footer stopps showing feed the whole timeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 28, 2023 at 10:33pm
10
Most recent comment from LillaGreen:Perfect! Now it works fine - thank you so much!
Arun Tamang
Can't change the Post Title hover color for the category pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 28, 2023 at 8:23am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Posts Layouts → Colors: change the post title hover on this section.Regards,PenciDesign.
kflai63
Soledad Facebook WizardClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 28, 2023 at 7:26am
2
Most recent comment from PenciDesign Supporter:Hi,Please try to disable all the browser extensions and check again. This is a problem with the Facebook iframe content and is not related to the Soledad theme.Regards,PenciDesign.
Max Henry
Paywall system for pages?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 28, 2023 at 2:45am
3
Most recent comment from Max Henry:OK, thanks, yes it will be nice if it supports pages.I will check out Leaky plugin, thanks again!
Daniel
Problem with installationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 26, 2023 at 9:37pm
3
Most recent comment from Daniel:Hi again, thank you, problem is solved. It was a plugin from my old theme causing all the trouble. Soledad is installed and running!Regards,Daniel