Public Tickets
DP
Private - Penci Frontend Submission overrules WordPress rolesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 8, 2023 at 8:11am
1
Most recent comment from DP:
LillaGreen
Open in a new Tab all linksClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 8, 2023 at 1:54am
3
Most recent comment from LillaGreen:Thank you!
draxtus
popup settingsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 7, 2023 at 11:23pm
26
Most recent comment from draxtus:Thanks.
Jan
Sidebar on postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 7, 2023 at 6:23pm
9
Most recent comment from Jan:Oh ok, so I have to do it manually one by one? :/Still, thank you for your help, You can close the ticket now.Jan
Olaf Jahns
Sidebar WidgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 7, 2023 at 2:49am
7
Most recent comment from PenciDesign Supporter:Hi,The widget you've used doesn't support the excerpt content. We'll consider add this in the future theme update.Regards,PenciDesign.
Brendan
Purchase code not working in WordPressClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 6, 2023 at 4:08pm
2
Most recent comment from PenciDesign Supporter:Hi,I've helped you activate the license.Please check.Regards,PenciDesign.
jh131
customizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 6, 2023 at 1:32pm
9
Most recent comment from jh131:Thanks! That's it!
Jan
Contact Form inlinedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 6, 2023 at 8:30am
3
Most recent comment from Jan:Hi, you can close the ticket. Thank you for your help. Jan
milena piai milenap11
Slow or heavy templateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 6, 2023 at 1:06am
6
Most recent comment from PenciDesign Supporter:Hi,I've config the new cache plugin and pagespeed optimization for your site.Please clear all the browser cache and check again.Regards,PenciDesign.
Force4NZ
Heading style - home pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 5, 2023 at 8:52pm
7
Most recent comment from Force4NZ:Awesome, thank you.
tvzeist
Google PageSpeedInsights warningsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 5, 2023 at 2:38pm
9
Most recent comment from PenciDesign Supporter:Hi,I've config your site, here is a the latest result:Regards,PenciDesign.
Laura
Color font in postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 5, 2023 at 1:52pm
2
Most recent comment from PenciDesign Supporter:Hi,The colors of the single posts was manage by the Elementor KIT, please follow the document here to understand how to config: https://elementor.com/help/how-do-i-set-global-fonts-and-colors/Regards ...
Laura
Comments on postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 5, 2023 at 8:29am
4
Most recent comment from PenciDesign Supporter:Hi,Please also uncheck the "Automatically close comments on posts older than x days" option.Regards,PenciDesign.
Max Henry
Latest podcast for homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 5, 2023 at 5:36am
16
Most recent comment from PenciDesign Supporter:Hi,This is a small issue from the podcast imported listing.We'll check and fix it in the future plugin update.Regards,PenciDesign.
LillaGreen
Elementor Blog PostClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 5, 2023 at 1:32am
13
Most recent comment from LillaGreen:Thank you so much! it worked out :) Have a great day