Public Tickets
LillaGreen
Post Format Mobile with ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 23, 2023 at 7:21am
3
Most recent comment from LillaGreen:thank you,I reduced the margin from te elementor setting for a blog post
LillaGreen
Penci Big GridClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 23, 2023 at 7:20am
3
Most recent comment from LillaGreen:Thank you!
drilllegacyinfo
Search page is not working for productsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 23, 2023 at 12:43am
2
Most recent comment from PenciDesign Supporter:Hi,If you want to search for products with a product listing similar to the screenshot you want to show, please use the WooCommerce search form.The search form you are currently using is only applicab ...
LillaGreen
Soledad Facebook WidgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 22, 2023 at 10:23pm
3
Most recent comment from LillaGreen:Thank you!
LillaGreen
Elementor Blog PostClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 22, 2023 at 10:22pm
3
Most recent comment from LillaGreen:Thank you!
leahp22
Moving top barClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 22, 2023 at 4:45pm
2
Most recent comment from PenciDesign Supporter:Hi,Please choose another header layout by going to Appearance → Customize → Logo & Header or build the custom header by watching the video document here:Regards,PenciDesign.
LillaGreen
Shortcodes in ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 22, 2023 at 3:42pm
2
Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot/URL/shortcode you've used.Regards,PenciDesign.
Max Henry
Where do I update the standard sidebar?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 22, 2023 at 8:50am
3
Most recent comment from Max Henry:OK thanks, all clear, appreciate your help.
LillaGreen
Google AdscenceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 22, 2023 at 8:36am
3
Most recent comment from LillaGreen:Thank you!
DennisNgWK
Website was redirected after cloneClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 22, 2023 at 7:53am
5
Most recent comment from DennisNgWK:Hi, the website seem like working now,,, maybe is the clear cache issue only. Thanks for your help btw 🙏、
trieuman
Importing Demo data is not completedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 22, 2023 at 5:02am
5
Most recent comment from PenciDesign Supporter:Hi @ciouscados,For this case, please create a new ticket with your WordPress admin account.I'll log in and try to help you check this problem.Regards,PenciDesign.
reanusbig
New HostingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 21, 2023 at 3:43pm
2
Most recent comment from PenciDesign Supporter:Hi,You don't need to revoke the license if you want to change the hosting. The license will automatically detect the domain name and adjust accordingly.Regards,PenciDesign.
LillaGreen
I need recommendation for Fast Loading of My Blog PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 21, 2023 at 2:51pm
4
Most recent comment from PenciDesign Supporter:Hi,The "All" tab is a default result of the "Query Based Posts" you've config.Regards,PenciDesign.
LillaGreen
404 redirectClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 21, 2023 at 7:20am
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of the Soeldad theme doesn't include this option, so you need to install the extra plugin.Regards,PenciDesign.
LillaGreen
503 error on many postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 21, 2023 at 4:30am
7
Most recent comment from LillaGreen:Thank you sooo much!!!!! I would never have found this alone ... Have a great day! Thank you again :)