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Public Tickets

grandadmiral Cannot create custom postsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 20, 2023 at 4:44am   37 Most recent comment from grandadmiral:Thanks. This ticket can be closed. I am creating another. Please use the login info provided here to access the admin area. pmadriaan Penci Smart List Settings not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 19, 2023 at 5:19pm   10 Most recent comment from pmadriaan:Great, now it's working. Thank you very much for your help! Have a great day! :) -RID- Structure HnClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 19, 2023 at 3:41pm   18 Most recent comment from PenciDesign Supporter:Hi,About the heading HTML structure on the single post, please wait for me to debug it on my local site and then update it as soon as I can.Regards,PenciDesign. Harsh HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 19, 2023 at 8:39am   2 Most recent comment from PenciDesign Supporter:Hi,Following your question, please read the document detail at this link: https://soledad.pencidesign.net/soledad-document/#homepageRegards,PenciDesign. RohittSingh Single Post custom sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 19, 2023 at 8:14am   2 Most recent comment from PenciDesign Supporter:Hi,1. You can create a custom sidebar by going to dashboard → Soledad → Sidebar Manager,2. After adding the new sidebar, you can assign it to the single post at the post editor screen or go to App ... johnzic front end submissionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 19, 2023 at 6:19am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Topbar → General Settings:- Turn on the "Enable Top Bar" option,- Display Login/Register?: select position you want to show the login button this option. ... vincenthinking Moving MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 18, 2023 at 5:29pm   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Vertical Navigation & Hamburger Menu → General → Turn off the "Completely Delete The Header When Enable Vertical Navigation" and "Enable Vertical Navig ... modymonter LightboxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 18, 2023 at 10:56am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General → turn on the "Disable Lightbox on Single Posts" option.Regards,PenciDesign. -RID- gtmetrix.comClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 18, 2023 at 10:01am   3 Most recent comment from -RID-:Perfect. Thank you very much. mathdot Twitter connect not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 18, 2023 at 1:47am   2 Most recent comment from PenciDesign Supporter:Hi,In this case, you need to upgrade your Twitter account to the premium to get the access token.Here is a notice about this problem from Envato: https://forums.envato.com/t/important-notice-for-code- ... David Gould Gould Elementor not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 18, 2023 at 1:43am   3 Most recent comment from PenciDesign Supporter:Hi,Yes. Some Elementor beta features don't work with the current Soledad, you need to disable the "Global Style Guide".We'll update this ticket when this feature is compatible with the Soled ... Kevin How to add my Social Medium to the buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 17, 2023 at 3:56pm   5 Most recent comment from Kevin:Hello,Thanks for your reply! now the issue is solved.Best Regards,Kevin Jaydip Podcast Default Image SetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 17, 2023 at 11:20am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of the Penci Podcast plugin doesn't include the default featured image, you need to upload it when adding/editing the podcast item.Regards,PenciDesign. moritz WhatsApp Image Thumbnail View, not showingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 17, 2023 at 2:22am   6 Most recent comment from PenciDesign Supporter:Hi, Regarding WhatsApp, their image requirements and recommendations are different from that of Facebook. Unfortunately, we were unable to find an official guideline for the image requirements for Wha ... jh131 popular post order number styleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 16, 2023 at 6:43pm   3 Most recent comment from jh131:Thank you!