Public Tickets
Khubaib
Unable to hide category and date on archive templateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 20, 2023 at 9:23am
3
Most recent comment from Khubaib:Thanks, it worked.
Lukasz Ropczynski
Problem with banner in topClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 20, 2023 at 9:55am
12
Most recent comment from Lukasz Ropczynski:I found the reason! I had to clear my Cloudflare cache!
Solved!
Rameshwor Dahal
Video SizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 20, 2023 at 3:53am
2
Most recent comment from PenciDesign Supporter:Hi,Please navigate to Appearance → Customize → Custom CSS, and then insert the following custom CSS code:
.wp-block-video video { aspect-ratio: 4/3;}Regards,PenciDesign.
Jamie
How do I change the default currency of the theme?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 20, 2023 at 1:55am
2
Most recent comment from PenciDesign Supporter:Hi,About your question, please follow the document at this link: https://woocommerce.com/document/shop-currency/Regards,PenciDesign.
Morgane Charlier
Speed Optimization on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 20, 2023 at 1:55am
16
Most recent comment from PenciDesign Supporter:Hi,You can reactivate the CDN without any risk.Regards,PenciDesign.
PkaSlaTv
Image isn't appear when share to FacebookClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 20, 2023 at 1:39am
21
Most recent comment from PenciDesign Supporter:Hi,Yes. This is an issue of Facebook, not coming with the Soledad theme.Regards,PenciDesign.
Alex
theme functions / featuresClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 19, 2023 at 5:20pm
2
Most recent comment from PenciDesign Supporter:Hi,1. Please follow the document at this link: https://soledad.pencidesign.net/soledad-document/#text-to-speech2. Go to Appearance → Customize → General → Dark Mode: change the link color at th ...
Lukasz Ropczynski
Problem with Google Search Console ToolsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 19, 2023 at 4:51pm
3
Most recent comment from PenciDesign Supporter:Hi,I've replied to another ticket.Please check it.Regards,PenciDesign.
Francesco
https://www.avvisatore.it/Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 19, 2023 at 4:45pm
2
Most recent comment from PenciDesign Supporter:Hi,I've activated your site.Please check.Regards,PenciDesign.
chadcatchyou
comments listing - No comment found.Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 19, 2023 at 4:44pm
10
Most recent comment from PenciDesign Supporter:Hi,I've updated your site.Please clear your browser's cache and then recheck.Regards,PenciDesign.
samanthaj24
Custom FontClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 19, 2023 at 2:20pm
4
Most recent comment from PenciDesign Supporter:Hi,If you want to use the custom font on the Elementor plugin, please follow the document at this link: https://elementor.com/blog/custom-fonts/ or install the Custom Fonts plugin at this link: https ...
francescogiulianirm
Invalid license codeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 19, 2023 at 2:19pm
3
Most recent comment from PenciDesign Supporter:Hi,I've activated your site.Please check.Regards,PenciDesign.
tim-nieuwpoort
Facebook doesn't scrape feature imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 19, 2023 at 2:18pm
4
Most recent comment from PenciDesign Supporter:Hi,Here is the link: https://imgur.com/a/SaIbIWMRegards,PenciDesign.
therim
How to customize the default ad-header-banner on fresh install?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 19, 2023 at 2:17pm
5
Most recent comment from PenciDesign Supporter:Hi,About your question, please watch the video tutorial video on the link below:Regards,PenciDesign.
PaxosMagazine
"Menù Bar"Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 19, 2023 at 2:34am
4
Most recent comment from PenciDesign Supporter:Hi,You can install the Mobile Contact Bar plugin at this link: https://wordpress.org/plugins/mobile-contact-bar/Regards,PenciDesign.