Public Tickets
Stefan Hoffmeister
Disable creating Pagination ArchivesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 25, 2023 at 4:03pm
4
Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard SEOPress → Titles & metas → Advanced → noindex on paginated archives and check the box: Add a meta robots “noindex” for all paginated pages of the archives.Regards, ...
Fjura
Spacing on tagsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 25, 2023 at 11:34am
6
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.penci-category-description > div { margin-bottom: 20px;}Regards,PenciDesign.
kmantila
spinning wheelClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 25, 2023 at 11:07am
15
Most recent comment from kmantila:Hi,Thanks for the reply.We have two Mac laptops here and it's happening on both laptops. FYI - When I scroll using the the scroll bar there's not a problem. The problem is happening when ...
linhoday
word link's colorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 25, 2023 at 7:28am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → Colors → Color for Links: change the link color at this option.Regards,PenciDesign.
therim
Pop up promoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 25, 2023 at 3:31am
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.
Anisheltho
Google LoginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 25, 2023 at 12:56am
2
Most recent comment from PenciDesign Supporter:Hi,
Please install the Nextend Social Login and Register plugin & follow the document at this link: https://wordpress.org/plugins/nextend-facebook-connect/
Regards,PenciDesign.
Stefan Hoffmeister
Load More / Infinite Scroll - Browser ProblemsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 24, 2023 at 5:34pm
2
Most recent comment from PenciDesign Supporter:Hi,Have you installed any security plugins? The problem is that your site has blocked the Ajax request for the guest user, so all the AJAX features can't work properly.Please try to disable all p ...
Belen Otero
Homepage Featured Categories shown randomClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 24, 2023 at 12:50pm
15
Most recent comment from Belen Otero:Done! It's perfect now!!Thank you so much for the help!!
Nuno Bexiga
Change the color for a button , not only the texClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 24, 2023 at 8:25am
7
Most recent comment from Nuno Bexiga:Ok. Many thanks. I tought it could have any block or any thing to add or customize buttons .
unionfabchina
Website performance DClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 24, 2023 at 4:08am
2
Most recent comment from PenciDesign:Hi,To optimize your site speed, please do following this guide:https://soledad.pencidesign.net/soledad-document/#speed-optimizationIf you still get D score, let me know.Best Regards,PenciDesign
donovan5 Donovan
Many problemsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 24, 2023 at 12:19am
81
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → TopBar → Font Size → Font Size for Social Icons on Topbar: change the social font size on this option.Regards,PenciDesign.
kanishkaceo
penci AI plugin issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 23, 2023 at 5:05pm
4
Most recent comment from PenciDesign Supporter:Hi,This issue is related to compatibility between the PHP composer and your server's PHP version.
Please downgrade the PHP version to 8.0.x and check again.Regards,PenciDesign.
rededescubra
Translate itemsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 22, 2023 at 4:20pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Quick Text Translations: translate all the theme texts on this section.Regards,PenciDesign.
er91ik
Frage zu Author BoxClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 22, 2023 at 3:23pm
4
Most recent comment from PenciDesign:Hi,Please check more in this post:https://yoast.com/help/disable-enable-author-archives/It seems you've disable the author archive - it causes this problem.Best Regards,PenciDesign
Nuno Bexiga
How to edit theme file for a Javascript codeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 22, 2023 at 11:26am
3
Most recent comment from Nuno Bexiga:Hello,Ok , i found it , better this way , i preffer everything in one place instead of getting stuffed with plugins for everything.try to avoid lots of.many thanks one more time for your help on this. ...