Public Tickets
pakgondal
Request for Assistance with Soledad Premium Theme Demo Import and Menu NavigationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 29, 2023 at 1:30pm
4
Most recent comment from PenciDesign:Hi,You can import blocks/templates from our Cloud Blocks/Templates Library and combine it as you want.Please check more on the documentation for Soledad theme hereBest Regards,PenciDesign
Olaf Jahns
shortcode dateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 29, 2023 at 11:47am
5
Most recent comment from Olaf Jahns:Thank you, problem fixed.
gouravsonu91
Elemntor Pro is not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 29, 2023 at 9:43am
2
Most recent comment from PenciDesign:Hi,
Thank you for purchasing our theme.There is no theme that can be included in the Elementor Pro version because the author of Elementor doesn't allow it.If you want to use Pro elements from El ...
Alice
Delete unused itemsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 29, 2023 at 4:40am
2
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, you can't remove these elements.
We will consider to adding options to disable there items in the future updates.
Regards,PenciDesign.
Clement Akomea
Soledad main menu and top menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 28, 2023 at 8:01pm
3
Most recent comment from Clement Akomea:Sorted. Thanks
Jan
Instagram issuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 28, 2023 at 4:43am
11
Most recent comment from kt811022:Issue solved!
mdogano
.Soledad Recent Posts WidgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 28, 2023 at 1:51am
28
Most recent comment from PenciDesign Supporter:Hi,At this time, if you want to show the Twitter Feed on your site, please try to go to this URL: https://publish.twitter.com, get the code, and paste it into the HTML widget.Regards,PenciDesign.
DavidBannister
Help to create headerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 28, 2023 at 1:48am
7
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → Header Builder → General Header Builder for All Pages: select you've created at this option.Regards,PenciDesign.
Harsh
Mobile Sidebar not responsiveClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2023 at 1:05am
4
Most recent comment from PenciDesign Supporter:Hi,Please avoid replying with duplicate content across multiple tickets. We will review and respond to it within a single ticket only.Regards,PenciDesign.
imalgo
Bugs on add to cart and clicking Cart buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 26, 2023 at 9:47am
5
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.
Harsh
Conatct Form 7 not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 26, 2023 at 8:04am
5
Most recent comment from Harsh:OKay Thanks
Harsh
Lag in loading of the websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 26, 2023 at 7:56am
9
Most recent comment from Harsh:Got it, Thanks!
alabibusayo16
Malicious website redirectClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 26, 2023 at 3:40am
4
Most recent comment from PenciDesign Supporter:Hi,I've checked your site but haven't found this issue. You should check your site in the private/incognito mode.Regards,PenciDesign.
freshde
Want to change the Author page templateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 26, 2023 at 2:10am
2
Most recent comment from PenciDesign Supporter:Hi,Following your request, please try to create an archive template with the Elementor Page Builder by following the document at this link: https://soledad.pencidesign.net/soledad-document/#archive_pa ...
wynerama5
Installation and customization complication of themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 26, 2023 at 2:07am
2
Most recent comment from PenciDesign Supporter:Hi,Please send me your site URL.Regards,PenciDesign.