Public Tickets
Steve
Movement of SidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 28, 2023 at 8:50am
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > General > Turn on the "Enable Sticky Sidebar" option.Regards,PenciDesign.
Steve
Category TemplateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 28, 2023 at 4:23am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > General > Category, Tag, Search, Archive Pages: turn on the "Remove "Category:" Words on Category Pages" option.Regards,PenciDesign.
DFK_93
MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 28, 2023 at 2:18am
1
Most recent comment from DFK_93:Comment removed
DFK_93
Import templateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 28, 2023 at 1:39am
1
Most recent comment from DFK_93:comment removed
morganmosess
import demoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 28, 2023 at 12:40am
2
Most recent comment from PenciDesign Supporter:Hi,In this case, please go to Appearance > Menus, select the Main Menu then edit the menu item on this screen.For more information, please read the document here: https://soledad.pencidesign.net/soled ...
JoanaFPFreitas
White screenClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 27, 2023 at 7:54pm
5
Most recent comment from JoanaFPFreitas:Hi,Thank you so much for your support!Kind regards,Joana Freitas
DFK_93
Import demoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 27, 2023 at 5:54am
4
Most recent comment from PenciDesign Supporter:Hi,You should read all the document about demo/style import here: https://soledad.pencidesign.net/soledad-document/#import-demoRegards,PenciDesign.
Mannenmedia
No zoom?!Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 27, 2023 at 2:10am
10
Most recent comment from PenciDesign Supporter:Hi,That's strange. Please allow me to recheck this case on another Windows PC, and I will update this ticket soon with my findings along with the team member's input.Regards,PenciDesign.
rajamsaad7
I want to revoke this license to use it on new websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 26, 2023 at 2:10am
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
huabear
template post content can't be edited and front end shows wrongClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 25, 2023 at 4:28pm
4
Most recent comment from PenciDesign Supporter:Hi,Maybe you don't understand how the post template work.If you want to create a post template, you should go to Dashboard > Post Template, then you can choose the post template by going to Appea ...
patrik
get startedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 25, 2023 at 3:38pm
2
Most recent comment from PenciDesign Supporter:Hi,Please take a little time to read Soledad document here: https://soledad.pencidesign.net/soledad-document/Regards,PenciDesign.
makbar75
How to set H1 tag on homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 25, 2023 at 3:37pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > General > Homepage > General > Add More Tag for Homepage: add the h1 content in this option field.Regards,PenciDesign.
Romeo_Drljic
Theme settings lost completelyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 25, 2023 at 10:27am
17
Most recent comment from PenciDesign Supporter:Hi,
I need more time to research this case and will reply to this ticket when I'm found the solution.
Please keep waiting.
Regards,PenciDesign.
stangsvt1
TablesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 25, 2023 at 1:50am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.post-entry table,.post-entry td, .post-entry th { border: 0 !important;}Regards,PenciDesign.
haipp259
The image in the post is not in the centerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 25, 2023 at 1:41am
3
Most recent comment from haipp259:Thank you!