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Public Tickets

desireeclaudio The package could not be installed. The theme is missing the style.css stylesheet.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 4:41pm   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that you've uploaded the wrong file.Please extract the downloaded package, and upload the soledad.zip file.For more information, please read the document here: https://soledad. ... Daniel Troncoso Post Title GridClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 4:29pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .elementor-widget-penci-latest-posts .penci-entry-title { display: none;}Regards,PenciDesign simonsitto999 Logged in useer dropdown menu blockedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 1:49pm   3 Most recent comment from simonsitto999:it worked..thank you simonsitto999 wishlist icon not showingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 10:54am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > WooCommerce > Product Wishlist: turn on the "Enable Wishlist" option.Regards,PenciDesign. simonsitto999 dark Mode Config Logo, meny colors etc.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 10:51am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > General > Dark Mode: you can customize everything about the dark mode in this section.Regards,PenciDesign. simonsitto999 Default template Page feature image problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 10:49am   4 Most recent comment from PenciDesign Supporter:Hi,You can change the default settings for the default page template go to Appearance > Customize > Pages > Page Header > turn off the "Enable Page Header for Pages" option.Regards,PenciDesign. simonsitto999 Hamburger Menu FlyoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 9:53am   2 Most recent comment from simonsitto999:never mind I found it. simonsitto999 shop page custom headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 7:19am   2 Most recent comment from PenciDesign Supporter:Hi,You can assign the header template for WooCommerce pages by going to Appearance > Customize > Logo & Header > Header Builder > Header Builder for WooCommerce.Regards,PenciDesign. grandadmiral Old CSS code not working after updateClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 17, 2023 at 7:13am   6 Most recent comment from PenciDesign Supporter:Hi,I've modified the Penci Framework plugin files.Regards,PenciDesign. Alex Images are not displayedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 1:03am   4 Most recent comment from PenciDesign Supporter:Hi,1. The lazyload library included in Soledad is the most commonly used library in all plugins.2. If you want to use the 3rd party plugin, please go to Appearance > Customize > Speed Optimization > G ... Robert RGB Media file synchronization problemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 12:56am   4 Most recent comment from PenciDesign Supporter:Hi,Have you config the Envato Market plugin and entered the token key?Regards,PenciDesign. simonsitto999 Your Time zoneClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2023 at 4:26pm   2 Most recent comment from PenciDesign Supporter:Hi,You don't need to know the timezone, We'll try to reply to your ticket within 24 hours.Regards,PenciDesign. simonsitto999 How to disable author box below single postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2023 at 9:25am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Single Posts > General: turn on the "Hide Author Box" option.Regards,PenciDesign. simonsitto999 Feature Request threadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2023 at 9:24am   2 Most recent comment from PenciDesign Supporter:Hi,You can post your request on this ticket. We'll collect and research all the features before adding them to the update.Regards,PenciDesign. Isidore Isidore Feature RequestClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 15, 2023 at 3:00pm   2 Most recent comment from PenciDesign Supporter:Hi,Thank you for the suggestion. We'll check and consider adding this in the future theme update.Regards,PenciDesign.