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Public Tickets

dpeterson1125 faviconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 7, 2023 at 12:43am   2 Most recent comment from PenciDesign Supporter:Hi,By default, WordPress doesn't allow users to upload this file type. In case you need to enable it, please install the "Enable SVG, WebP & ICO Upload" plugin here: https://wordpress.org/plugins ... Hassanbukhari AdsenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 6, 2023 at 6:39pm   4 Most recent comment from PenciDesign Supporter:Hi,Some ad banners directly insert via the Elementor Page Builder, you need to edit your page/post with the Elementor and then modify the ads banner on this page.You can watch the video document here: ... pinelopi mobile versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 6, 2023 at 3:47pm   4 Most recent comment from PenciDesign Supporter:Hi,Just find the page with title Soledad_Home then change to the title you want to show.Regards,PenciDesign. pinelopi Content size do not changeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 6, 2023 at 2:36pm   8 Most recent comment from PenciDesign Supporter:Hi,Please disable the Siteground Optimizer plugin, clear all the cache, and check again.Regards,PenciDesign. pinelopi content size does not changeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 6, 2023 at 12:10pm   2 Most recent comment from PenciDesign Supporter:Hi,Please also send me the screenshot of the area that is related to your question.Regards,PenciDesign. gwyneth #navigation .menu li a{ letter-spacing: 0; } .widget ul.side-newsfeed li .side-item .side-item-text h4 a{ font-size: 14px; }Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 6, 2023 at 11:58am   2 Most recent comment from PenciDesign Supporter:Hi,As you've seen the error notice: "This message appears for administrator users only". You should add posts to your site and then config this element again.Regards,PenciDesign. vitlyoshin Cannot see settings in the Customize menusClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 6, 2023 at 11:55am   3 Most recent comment from vitlyoshin:Thanks, I was able to resolve this issue. ncssnoopy website display errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 6, 2023 at 8:47am   6 Most recent comment from PenciDesign Supporter:Hi,Please try to disable and turn off all optimization from the Jetpack plugin.Regards,PenciDesign. imisidro Adding Google Tag ManagerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 6, 2023 at 2:45am   13 Most recent comment from imisidro:Thank you so much! I tested and it works. I am seeing the data. Much appreciated d2bee PenNews Video Playlist in widgetsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 5, 2023 at 3:40pm   2 Most recent comment from PenciDesign Supporter:Hi,You can change the block title style for the entire site by going to Appearance > Customize > Sidebar > Style Title.The current version of PenNews doesn't include the option that helps you cus ... George Post tag imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 5, 2023 at 3:37pm   6 Most recent comment from PenciDesign Supporter:Hi,Yes. This code applies to all posts.Regards,PenciDesign. kanishkaceo Regarding api keyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 5, 2023 at 11:49am   4 Most recent comment from PenciDesign Supporter:Hi,Most of the API keys from Google are free (with limited usage and features), but you need to enter your credit card information for verification.Regards,PenciDesign. ahmedmaghraoui Connection timed out Error code 522Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 5, 2023 at 1:35am   8 Most recent comment from PenciDesign Supporter:Hi,This issue is related to the server/hosting configuration and is not caused by the Soledad theme. You should contact hosting support to obtain an effective solution.Regards,PenciDesign. George ajax paginationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2023 at 4:54pm   4 Most recent comment from PenciDesign Supporter:Hi,The Penci Big Grid element doesn't support AJAX for the page pagination, we'll consider adding this in the future theme update.Regards,PenciDesign. andimicro Disable Go to Top ButtonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 4, 2023 at 4:30pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Footer > General > turn on the "Disable Go To Top Button on Footer" option.Regards,PenciDesign.