Public Tickets
Lordexeros
Sticky menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 12, 2023 at 2:03am
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (max-width: 767px) { #navigation .container { display: flex; ...
AnneBivans
Blog page use of ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 12, 2023 at 1:55am
5
Most recent comment from PenciDesign Supporter:Hi,Thank you for your update.Regards,PenciDesign.
Diletta
Theme update not possibleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 12, 2023 at 12:50am
4
Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot of the page you've gotten the token code.Regards,PenciDesign.
manojpvt
customizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 11, 2023 at 3:27pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
body { --pchd-mg: 0;}Regards,PenciDesign.
alfraser12
Using Convertkit for my wordpress siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2023 at 8:24am
2
Most recent comment from PenciDesign Supporter:Hi,Please try to install the ConvertKit plugin and following the document here: https://wordpress.org/plugins/convertkit/Regards,PenciDesign.
doormariska
Penci PaywallClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 9, 2023 at 5:21pm
10
Most recent comment from PenciDesign Supporter:Hi,Yes. You can submit a new ticket if you have another problem.Regards,PenciDesign.
jorgepividal
GooglebotClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 9, 2023 at 12:13pm
2
Most recent comment from jorgepividal:Hello again!!!Solved!! It was a conflict with lazy load!! (It was very strange because just affected to Googlebot UA).
HOnza Koudelka
Dark mode not enabling automaticallyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 8, 2023 at 4:06pm
15
Most recent comment from PenciDesign Supporter:Hi,Thank you for your information.I'll research and update this feature soon.Regards,PenciDesign.
huabear
theme blog page archive template can't be editedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 8, 2023 at 3:24pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Homepage > Home Featured Boxes: change these content in this section.Regards,PenciDesign.
pierreto007
Show hide comment formClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 8, 2023 at 8:39am
4
Most recent comment from PenciDesign Supporter:Hi,I understand your question. We will add this as an option in the next theme update.Regards,PenciDesign.
DFK_93
UpdatesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 8, 2023 at 12:20am
1
Most recent comment from DFK_93:Removed
babyu
AMP errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2023 at 5:02pm
7
Most recent comment from PenciDesign Supporter:Hi,Please send me the AMP error report. I'll check and send you an updated file.Regards,PenciDesign.
pinelopi
FooterClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2023 at 4:28pm
7
Most recent comment from pinelopi:Thanks!!
pinelopi
FaviconClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2023 at 10:59am
3
Most recent comment from pinelopi:thanks!!
Debbie_123_2020
sidebar spacingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2023 at 12:46am
6
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, if you want to display the sidebar content on the page that create with the Elementor, please use the Penci Sidebar element instead of the Sidebar.Regards,PenciDesign.