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Public Tickets

sierral4 Sidebar NavigationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 16, 2023 at 12:40am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Vertical Navigation & Hamburger Menu > General: turn on the "Enable Vertical Navigation" option.Regards,PenciDesign. dennis duncan exchange productClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 15, 2023 at 5:22pm   2 Most recent comment from PenciDesign Supporter:Hi,In this case, please go to this link and then create a refund request: https://themeforest.net/refund_requests/newMy leader and Envato staff will respond via Email.Regards,PenciDesign. pphichitchai import demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 15, 2023 at 3:29pm   2 Most recent comment from PenciDesign:Hi,We've said about this in the Welcome page - So, please go to Appearance > Install Plugins > and install the plugin "Penci Soledad Demo Importer"Best Regards,PenciDesign AlexBepunkt Categories - Articles Missing?Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 15, 2023 at 1:18pm   4 Most recent comment from AlexBepunkt:Hello PenciDesign,As I wrote before, please forget... CLOSE!Best Regards,Alexander annabellschwarz Plugin PolylangClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 15, 2023 at 11:23am   14 Most recent comment from PenciDesign Supporter:Hi,1. This is a config file for the multilanguage plugin. The multilanguage plugin will scan all the settings on the Customizer so that it may be a problem for your site. There is no way to deactivate ... Marina747 quizzClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2023 at 4:31pm   21 Most recent comment from PenciDesign Supporter:Hi,I've written in the previous comment, all the code about the WordPress cronjob, you need to edit and add to the wp-config.php plugin.I recommend: if you don't know how to do that and how ... gkumar2006 Drop down background color not be changedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2023 at 11:47am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Logo & Header > Colors > Dropdown Background Color: change the background on this option.Regards,PenciDesign. babyu Paywall - hide the complete text, including tags, social sharing, and author boxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2023 at 11:38am   5 Most recent comment from PenciDesign Supporter:Hi,About the Penci Paywall, we'll release an update at the end of this month.Please keep waiting.Regards,PenciDesign. ankitabhattacharjee006 website issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2023 at 12:33am   2 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance > Customize > Promo Popup > Popup Display > Load Popup Content Using Penci Block: reset this option field to "-Select-",2. About the header issue, please re-update Soleda ... rahulihpl Very slow site 7 backendClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 13, 2023 at 5:48pm   6 Most recent comment from PenciDesign Supporter:Hi,Have you checked your internet connection? I've checked your site in the backend & front end, and all the pages loading properly without any delay. Here is a result from the Google PageSpeed: ... quang10588 Quang Pham Error when activated Speed OptimizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 13, 2023 at 10:07am   2 Most recent comment from PenciDesign Supporter:Hi, In this case, please add the following content to the wp-config.php file: set_time_limit(30000); define('WP_MEMORY_LIMIT', '512M'); Regards,PenciDesign. camosher Mosher CommentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 13, 2023 at 12:59am   4 Most recent comment from PenciDesign Supporter:Hi, I've enabled the comment by going to dashboard > Settings > Discussion > uncheck the "Automatically close comments on posts older than x days" option. Regards,PenciDesign. Alex White screen for non-login in users when Penci Performance plugin activeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2023 at 7:47pm   7 Most recent comment from Alex:Wow!Awesome support. Thank you! AnneBivans Posts pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2023 at 7:37pm   3 Most recent comment from AnneBivans:Thank you. I found out that I had marked one of the posts as "sticky".  I didn't know at the time that it meant it would always appear at the top. It appears that I fixed it. Thank you so much ... Glodi Lundaya Badibanga Nothing workingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 12, 2023 at 6:53am   2 Most recent comment from PenciDesign Supporter:Hi, Maybe something is wrong with the WP-JSON or another plugin conflicts with the new UI of WordPress, Please install the Classic Widget plugin for your site: https://wordpress.org/plugins/classic-wi ...