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Public Tickets

Sergi Alarcon Recio Video does not loadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 1, 2022 at 2:45am   6 Most recent comment from PenciDesign Supporter:Hi,1. Almost the popular WordPress theme on ThemeForest use the VafPress plugin to display the post format content,2. This plugin only creates the friendly form on the back end, all the data you' ... Kelly Buckley website malfunctioningClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 31, 2022 at 2:04am   25 Most recent comment from Kelly Buckley:excellent Thankyou! spabook layout issues, lost settingsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 31, 2022 at 1:19am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. HOnza Koudelka Featured slider not appearing until user interactionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2022 at 12:49am   10 Most recent comment from PenciDesign Supporter:Hi,Yes. This is a CSS class of Penci Slider.Regards,PenciDesign. rosiekerrigan Lightbox image sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 29, 2022 at 2:16pm   2 Most recent comment from PenciDesign Supporter:Hi,The lightbox on your site was managed by the WP Media Folders plugin, so you should check and change the image size on this plugin settings. Here is a plugin page: https://wordpress.org/plugins/wp- ... drmrgood I want transfer main theme settings to child themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 29, 2022 at 12:36pm   7 Most recent comment from drmrgood:Everything is perfect now, thank you very much! mlagonissi STICKY POST IN A CATEGORYClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 29, 2022 at 12:56am   2 Most recent comment from PenciDesign Supporter:Hi, Unfortunately, the current version of Soledad doesn't include this option. We'll consider adding this in the future theme update. Regards,PenciDesign. Rich LicenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 29, 2022 at 12:47am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... Larice-One H1, h2 and h3 HOME page - SEOClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 28, 2022 at 2:57pm   3 Most recent comment from Larice-One:Hello,In your previous version of the Soledad theme, you had it enabled, it is now that I changed to the latest version of the design where I saw that this option is disabled. Please let me know when ... karolkowalski98 Video as a background in the slider does not workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 28, 2022 at 1:32am   6 Most recent comment from PenciDesign Supporter:Hi,I've checked this element, the current version of Soledad only supports video from Youtube/Vimeo.We'll improve this element and add local video support in the future theme update.Regards, ... laugher Alt videoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 27, 2022 at 9:40am   4 Most recent comment from PenciDesign Supporter:Hi,I've updated your site.Please check.Regards,PenciDesign. laugher Search barClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 26, 2022 at 6:02pm   3 Most recent comment from laugher:It worked, ty. huangrui Enquiry on functionalityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 26, 2022 at 10:55am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please install the Product Enquiry for WooCommerce plugin here: https://wordpress.org/plugins/product-enquiry-for-woocommerce/Regards,PenciDesign. karkandukanitham purchase code issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 26, 2022 at 8:05am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... niwat59 WooCommerce Suggestions to fix thisClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 26, 2022 at 5:22am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.