Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

tinatvu Vu I changed the domain nameClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 24, 2023 at 2:09am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... Tracie Simple Blog DesignClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 23, 2023 at 12:58pm   2 Most recent comment from PenciDesign Supporter:Hi,I don't know the exact font name of the logo because I can't contact the designer at this time, but you can try to search all the Handwriting font on Google Fonts here: https://fonts.goog ... Glodi Lundaya Badibanga HOME PAGE SIDEBARS SHOWING ON THE MIDDLEClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 23, 2023 at 1:14pm   3 Most recent comment from Glodi Lundaya Badibanga:Hi the issue fixed itself. camosher Mosher gap between blocksClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 23, 2023 at 1:29am   2 Most recent comment from PenciDesign Supporter:Hi,About your question, please read the document detail here: https://elementor.com/help/create-space-with-padding-and-margin/Regards,PenciDesign. gitgudshopper Mobile Navigation on Desktop ViewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2023 at 5:47pm   11 Most recent comment from gitgudshopper:Problem solved, Support helped me. Thank you! Marquinhos100 Theme UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2023 at 4:33pm   30 Most recent comment from PenciDesign Supporter:Hi,Thank you for using our theme.Unfortunately, PenciDesign & Envato doesn't have any discount price at this time.Regards,PenciDesign. Uwe Freund Sections in PenNewsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 22, 2023 at 4:29pm   2 Most recent comment from PenciDesign Supporter:Hi,1. PenNews uses the WPBakery Page Builder, while the old theme of your site uses Switch Page Builder,2. The current version of WPBakery already included the Template features, please read the docum ... Anne Lise Post Template PreviewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2023 at 4:24pm   7 Most recent comment from Anne Lise:Oh alright, thanks for your help. :)Have a nice day! moritzsteuernagel After change of a post, whole website is offlineClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2023 at 1:55am   9 Most recent comment from PenciDesign Supporter:Hi,That's strange. Please wait for me to double-check it on my testing site.Regards,PenciDesign. Mannenmedia Copypaste settings?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2023 at 12:38am   3 Most recent comment from Mannenmedia:I love you for gifting me this! :)))) tanin Reader mode in safariClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 21, 2023 at 3:26pm   2 Most recent comment from PenciDesign Supporter:Hi,Please note: the reader mode of Safari doesn't support all the post/page that built with Elementor Page Builder.Regards,PenciDesign. VisithVT Trending SidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 20, 2023 at 4:08pm   16 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account.I'll log in and try to help you check this issue.Regards,PenciDesign. merosler "open in new windowClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 20, 2023 at 9:07am   1 Most recent comment from merosler:cancel itredacweb how to know the imported themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 19, 2023 at 8:58am   2 Most recent comment from PenciDesign Supporter:Hi,About the demo import, please read the document detail here: https://soledad.pencidesign.net/soledad-document/#import-demoRegards,PenciDesign. Bruce Breton Favicon Not WorkingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 18, 2023 at 2:56pm   5 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the problem is that the favicon image URL is loading under HTTP protocol, so it doesn't show on the browser.Please install the Really Simple SSL plugin and follow ...