Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Arun Tamang WidgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 27, 2023 at 2:22pm   3 Most recent comment from Arun Tamang:Surely, hope to see this feature in the future update very soon... Create-X Using Archive Templates - IssuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 27, 2023 at 12:12pm   5 Most recent comment from Create-X:Hi there! We currently fixed it by using the Penci Big Grid and it's working now fine. Thanks for the fast response back and fourth!Kind regards,Plamen telewave build query does not find categoriesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 27, 2023 at 1:07am   4 Most recent comment from PenciDesign Supporter:Hi, 1. I've checked your site, and the category showing properly, here is a screenshot: 2. Please note: the category name only shows when it contains a post.PenciDesign,Best Regards. Arun Tamang Change Font StyleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 27, 2023 at 12:56am   6 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: body h1 { font-family: "Open Sans"; font-weight: bold;}body h2,body h3 { font-family: "Lato"; font-weigh ... DFK_93 LOGOClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2023 at 2:06am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: #logo { display: none;}PenciDesign,Best Regards. jpfuny My website is not loading properly with your themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2023 at 12:52am   2 Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot of your site issue. I'll check and send you a quick-fix guide.PenciDesign,Best Regards. Create-X Bug with icons & question about video formatsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2023 at 12:51am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Post Layouts > Other Layouts: turn off the "Hide Icon Post Format" option.PenciDesign,Best Regards. ogd46 Editing Mobile MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2023 at 3:38pm   2 Most recent comment from PenciDesign Supporter:Hi, Please go to dashboard > Header Builder > click the "Edit with Penci Header Builder" button then change the mobile menu and styles like the screenshot below: Regards,PenciDesign. simonsitto999 time agoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2023 at 2:10pm   7 Most recent comment from simonsitto999:THANK YOU.PROBLEM SOLVED simonsitto999 Newsletter replacementClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2023 at 4:42pm   2 Most recent comment from PenciDesign Supporter:Hi,1. If you don't use the newsletter, you can disable/delete the Mailchimp plugin,2. Install the Patreon WordPress plugin here: https://wordpress.org/plugins/patreon-connect/, then add this wi ... N4U registrationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2023 at 7:26am   4 Most recent comment from PenciDesign Supporter:Hi @tomkim0823,Please send me your license code to [email protected]'ll check and help you activate the new site.PenciDesign,Best Regards. kflai63 Social Share on Custom TypeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2023 at 5:14pm   6 Most recent comment from PenciDesign Supporter:Hi,Yes. It works perfectly.PenciDesign,Best Regards. pinelopi Facebook pixelClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2023 at 2:04pm   6 Most recent comment from PenciDesign Supporter:Hi @shwetankshekhar011,Please send me the purchase code to [email protected]'ll check and help you via email.PenciDesign,Best Regards. simonsitto999 pay writer gatewayClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2023 at 12:00pm   6 Most recent comment from PenciDesign Supporter:Hi,Yes. We'll add Patreon payment support in the future plugin update.PenciDesign,Best Regards. simonsitto999 problem author page displayClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 20, 2023 at 4:10pm   4 Most recent comment from PenciDesign Supporter:Hi,For this case, you can duplicate the Author list element and put it into the Elementor Grid.PenciDesign,Best Regards.