Public Tickets
JoanaFPFreitas
White screenClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 27, 2023 at 7:54pm
5
Most recent comment from JoanaFPFreitas:Hi,Thank you so much for your support!Kind regards,Joana Freitas
DFK_93
Import demoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 27, 2023 at 5:54am
4
Most recent comment from PenciDesign Supporter:Hi,You should read all the document about demo/style import here: https://soledad.pencidesign.net/soledad-document/#import-demoRegards,PenciDesign.
Mannenmedia
No zoom?!Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 27, 2023 at 2:10am
10
Most recent comment from PenciDesign Supporter:Hi,That's strange. Please allow me to recheck this case on another Windows PC, and I will update this ticket soon with my findings along with the team member's input.Regards,PenciDesign.
rajamsaad7
I want to revoke this license to use it on new websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 26, 2023 at 2:10am
2
Most recent comment from PenciDesign Supporter:Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...
huabear
template post content can't be edited and front end shows wrongClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 25, 2023 at 4:28pm
4
Most recent comment from PenciDesign Supporter:Hi,Maybe you don't understand how the post template work.If you want to create a post template, you should go to Dashboard > Post Template, then you can choose the post template by going to Appea ...
patrik
get startedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 25, 2023 at 3:38pm
2
Most recent comment from PenciDesign Supporter:Hi,Please take a little time to read Soledad document here: https://soledad.pencidesign.net/soledad-document/Regards,PenciDesign.
makbar75
How to set H1 tag on homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 25, 2023 at 3:37pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > General > Homepage > General > Add More Tag for Homepage: add the h1 content in this option field.Regards,PenciDesign.
Romeo_Drljic
Theme settings lost completelyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 25, 2023 at 10:27am
17
Most recent comment from PenciDesign Supporter:Hi,
I need more time to research this case and will reply to this ticket when I'm found the solution.
Please keep waiting.
Regards,PenciDesign.
stangsvt1
TablesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 25, 2023 at 1:50am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.post-entry table,.post-entry td, .post-entry th { border: 0 !important;}Regards,PenciDesign.
haipp259
The image in the post is not in the centerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 25, 2023 at 1:41am
3
Most recent comment from haipp259:Thank you!
Hassanbukhari
CustomizingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 25, 2023 at 1:39am
2
Most recent comment from PenciDesign Supporter:Hi,Your homepages were built using the Elementor Page Builder. Please navigate to the dashboard > Pages, select the page that you have set as your home page, and edit it with Elementor.You can view th ...
Manako
Post only shows post dateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 24, 2023 at 3:20pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance > Customize > General > General Settings > Select Date Format: select "Time Ago Format".
Regards,PenciDesign.
vroniquea2
Appearence of front page disappearedClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 24, 2023 at 11:22am
4
Most recent comment from vroniquea2:Hi,Thank you very much for your help and your explanation !Regards,Véronique
pinelopi
Home PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 24, 2023 at 11:10am
3
Most recent comment from pinelopi:Turn off you mean :) Thanks! its ok now!
pinelopi
LogoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 23, 2023 at 6:26pm
5
Most recent comment from pinelopi:Thank you!!!