Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

tatawbcn What should be the size of the featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 26, 2022 at 11:08am   6 Most recent comment from PenciDesign Supporter:Hi,There is no standard size for the parallax image, you should upload the largest image size.For the best effect, you should upload a parallax image larger than 1.5x the normal image.Regards,PenciDes ... David Megamenu option not available in menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 26, 2022 at 4:51am   3 Most recent comment from David:Please standby...I will troubleshoot more++++This seems to have worked.  I needed to reinstall the Penci Shortcodes as well tinatvu Vu customize my websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 26, 2022 at 3:20am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Single Posts > Font Size: change the single post font size/style on this section.If you want to change the font family, please navigate to Customize > General ... tinatvu Vu Customize websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 26, 2022 at 3:18am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Homepage > Featured Categories: modify the category list at the "List Featured Categories" option.Regards,PenciDesign. tinatvu Vu customize my websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 26, 2022 at 3:17am   2 Most recent comment from PenciDesign Supporter:Hi,Can you send me a screenshot for an example or demo?In general, you can build custom content with the Elementor, here is a video document:Regards,PenciDesign. mohamedSEO Page SpeedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 26, 2022 at 3:03am   9 Most recent comment from PenciDesign Supporter:Hi,Following your request, I've disabled all optimization from Penci Shortcode & Performance plugin.Please check.Regards,PenciDesign. planetofthepenguins YouTube/iFramesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2022 at 5:29pm   4 Most recent comment from PenciDesign Supporter:Hi,This is a small issue with the Gutenberg iframe content. We'll fix it in the future theme update.Regards,PenciDesign. nitaadrian CLS issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2022 at 11:18am   5 Most recent comment from nitaadrian:Hi,Thank you very much! :) masuccijr Author box do not showClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2022 at 9:57am   7 Most recent comment from masuccijr:Thank you very much.That works :)  tatawbcn how to change this secion on homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2022 at 9:26am   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that the featured slider doesn't have any posts.Please go to Appearance > Customize > Featured Slider > General: change the featured category/tag at "Filter Featured Slider By". ... mahoneymatt PHP Fatal ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2022 at 1:44am   4 Most recent comment from PenciDesign Supporter:Hi,The problem is that some files of the Elementor plugin can't work properly.I've fixed by re-install the Elementor, please check.Regards,PenciDesign. discussingfilm Search BarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2022 at 12:38am   9 Most recent comment from PenciDesign Supporter:Hi @chimptrips,Please create a new ticket with your site URL. I'll check and then help you fix it.Regards,PenciDesign. laugher Homepage linksClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2022 at 12:37am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Posts Layouts > Colors: search and change all the "Post Titles Color" options.Regards,PenciDesign. dwarfstar Page Error After InstallClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 24, 2022 at 5:46pm   13 Most recent comment from PenciDesign Supporter:Hi,1. You can activate the Soledad Child Theme and use it for all sites of the network. You should use a child theme if you want to overwrite some Soledad theme features (edit the theme file code),2. ... senses Penci reviewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 24, 2022 at 5:19pm   3 Most recent comment from senses:Works great, but line 890 in schema-markup.php should be changed or all images would be messed up.