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Public Tickets

antenorilucia problems with videosClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 7, 2022 at 8:24am   3 Most recent comment from antenorilucia:Thanks a lot! Now it's ok justin035 How to add or remove article on the home sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 7, 2022 at 8:01am   6 Most recent comment from PenciDesign Supporter:Hi,Please send me a page URL related to your question.Regards,PenciDesign. thebdbrad I am confused about some featuresClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2022 at 3:40pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Please send me more information about your question (screenshot, ...),2. If you don't know how to customize the menu, please read the document on this link: https://www.wpbeginner.com/begin ... laugher load timeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2022 at 3:27pm   2 Most recent comment from PenciDesign Supporter:Hi,If you want to make your site loading faster, please follow the Soledad pagespeed optimization on this link: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign. dick1234 Bug in headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2022 at 11:35am   3 Most recent comment from dick1234:please wat h the video explaing the issue nopedn Issues with updating required pluginsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2022 at 9:18am   11 Most recent comment from PenciDesign Supporter:Hi,Maybe this is a permission issue.You should create a new topic at the VirutalMin support portal, here is some related topic:https://archive.virtualmin.com/node/22219https://archive.virtualmin.com/n ... walterwen008 disable the permalink of the AuthorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2022 at 3:25am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: a.url.fn.n,.author-content a {    pointer-events: none;}Regards,PenciDesign. bobradcliff Page Width Too Small Mobile LandscapeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2022 at 2:46am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media screen and (orientation:landscape) and (max-device-width: 767px) {     .container,    .cont ... La-Ness Albert How change recipe card image for Pins on PinterestClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 5, 2022 at 5:44pm   2 Most recent comment from PenciDesign Supporter:Hi,The Pinterest share button will get the image size & URL of the featured image, so if you want to change to portrait format, you need to change the featured image size by going to Appearance → Cu ... Z Index Solutions Multiple time display category and tag nameClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 5, 2022 at 5:05pm   4 Most recent comment from PenciDesign Supporter:Hi,As I've written in the previous reply, you shouldn't use a pre-defined custom taxonomy of WordPress, it will conflict with some plugins and posts like your site.Please register new custom ... Ronald Font-size in Gutenberg while writingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 5, 2022 at 6:27am   15 Most recent comment from PenciDesign Supporter:Hi,Please follow these steps:1. Install & activate the Admin CSS MU plugin here: https://wordpress.org/plugins/admin-css-mu/,2. Go to Appearance → Admin CSS MU: copy & paste the following CSS code ... redonthehd1 Accidental deletion of demo about us pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 5, 2022 at 1:22am   2 Most recent comment from PenciDesign Supporter:Hi,You can import the about page only by using the Penci Block on Elementor, please view the document detail by following this link: https://soledad.pencidesign.net/soledad-document/#soledad_cloudRega ... Mohamed Alsaegh site speedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 4, 2022 at 3:10pm   5 Most recent comment from PenciDesign Supporter:Hi,If you don't want to share the admin credential, please follow our pagespeed document on this link: https://soledad.pencidesign.net/soledad-document/#speed-optimization then check again.Regard ... Zoe Peate Buttons do not display proper stylingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 4, 2022 at 3:54am   3 Most recent comment from Zoe Peate:That seems to have resolved it, thank you! vintageclassfashion NFT theme doesn't show posts/pages when you click on title hyperlink from the HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 4, 2022 at 2:20am   5 Most recent comment from vintageclassfashion:I figured it was something as simple as that. Thank you very much!