Public Tickets
welcomeu2here
change the themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 16, 2022 at 3:18pm
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply. I'll log in and help you check it.Regards,PenciDesign.
walterwen008
loadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 16, 2022 at 9:24am
9
Most recent comment from PenciDesign Supporter:Hi,Please also send me your site URL.Regards,PenciDesign.
Angela Puzzolanti
Are these plugin mandatoryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 16, 2022 at 3:26am
3
Most recent comment from Angela Puzzolanti:I will do that. Thank you so much :) You can close this now.
camosher Mosher
Non CanconicalClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 16, 2022 at 2:32am
4
Most recent comment from PenciDesign Supporter:Hi,1. The canonical link on your site was auto-generated by the Yoast SEO plugin,2. All the links on your screenshot end with #respond, this mean this a one page link. It doesn't affect to the SE ...
laugher
Header heightClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 16, 2022 at 12:58am
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → Logo: change the value at the "Logo Padding Top & Bottom" option.Regards,PenciDesign.
Paxos Magazine
animated logoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 16, 2022 at 12:41am
2
Most recent comment from PenciDesign Supporter:Hi,You can upload the GIF images as a logo. Soledad theme support all image format of WordPress.Regards,PenciDesign.
admin-abo
Random DeactivationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 16, 2022 at 12:39am
2
Most recent comment from PenciDesign Supporter:Hi,Please make sure:You've used the latest version of Soledad,Don't revoke the registered license & use it for 1 website/domain only.If the activation progress is still displayed, please sen ...
La-Ness Albert
Mailchimp signup form processClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 15, 2022 at 3:05pm
2
Most recent comment from PenciDesign Supporter:Hi,The Signup work flow following the concept of the MC4WP plugin. If you want to style the form like your request, please consider using the premium version here: https://www.mc4wp.com/premium-featur ...
La-Ness Albert
Thank you page without sidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 15, 2022 at 2:52pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to the page editor screen, scroll down to Page Attributes on the right side → Template → Page No Sidebar.Regards,PenciDesign.
eStrand
Load more posts not finding more postsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated July 15, 2022 at 12:09pm
7
Most recent comment from eStrand:Hi
This is solved now. Load more posts simply does not work. Had to change it to default pagination on customization.
jeanfreire
I want to change the domain of my licence keyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 15, 2022 at 8:19am
3
Most recent comment from matthewmorris:Perfect! Thank you for your help, very much appreciated.
maoshenling
how can I add a login button in the top menu barClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 15, 2022 at 7:52am
15
Most recent comment from PenciDesign Supporter:Hi,Please edit your page/post with the Elementor, then search the Penci Button Popup element.Regards,PenciDesign.
sinanbardan
Fonts size doesn't changeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 14, 2022 at 11:12pm
3
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → Font Size: change the single post font size on this section, then clear all the site cache & check again.Regards,PenciDesign.
chichigou
text height in articleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 14, 2022 at 11:05pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.post-box-meta-single { font-weight: bold;}Change bold to the font-weight you want to show.Regards ...
matthewmorris
Transfer License from staging site to live siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 14, 2022 at 3:50pm
2
Most recent comment from PenciDesign Supporter:Hi,I've revoked this license & register it on https://odelletechnology.com/
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to tra ...