Public Tickets
EmilyRose29
Theme licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 8, 2022 at 12:31am
2
Most recent comment from PenciDesign Supporter:Hi,I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer th ...
Patrice Greanville
Search function errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 7, 2022 at 10:09pm
5
Most recent comment from Patrice Greanville:Many many thanks!
sempre-audio
Migrating from TieLabs Jannah to SoledadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 7, 2022 at 2:48pm
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply. I'll log in and help you migrate all Jananah data.Regards,PenciDesign.
Paxos Magazine
adsensClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 7, 2022 at 12:49am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Soledad → Ads Manager → Header → Add Custom Code Inside tag: paste the code here.Regards,PenciDesign.
lindakkonde
header imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 6, 2022 at 9:43am
2
Most recent comment from PenciDesign Supporter:Hi,Your header was built with the Penci Header Builder, so please go to dashboard → Header Builder → click the "Edit with Penci Header Builder" button on the current header then modify the logo se ...
mbunchhuon
FooterClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 6, 2022 at 6:39am
3
Most recent comment from mbunchhuon:Hi, Thanks for your info and I hope to get this update soon.
mikkijack
Tiktok feedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 6, 2022 at 6:02am
9
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, all the TikTok feeds loading directly from the TikTok server, so the Soledad theme can't be showing the default number of followers.Regards,PenciDesign.
rakujp17
question on the magazine demoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 6, 2022 at 3:52am
5
Most recent comment from rakujp17:i got it fixed, thanks
Paxos Magazine
WooCommerce EditClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 5, 2022 at 4:53pm
7
Most recent comment from Paxos Magazine:understood I really hope you will take into cosnideration also woocommerce
Paxos Magazine
WooCommerceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 5, 2022 at 2:41pm
19
Most recent comment from PenciDesign Supporter:Hi,Yes. All the shop pages now working properly, maybe your site load content from the cache the previous time.Regards,PenciDesign.
mlagonissi
coloyre of links by defaultClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 5, 2022 at 9:14am
3
Most recent comment from mlagonissi:thanks
Paxos Magazine
Footer ProblemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 5, 2022 at 4:17am
16
Most recent comment from Paxos Magazine:yes, since I set the setting you see on the screen, the footer is bugged if I remove it, it resolves
Patrice Greanville
Post titles and image captionsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 5, 2022 at 1:26am
8
Most recent comment from PenciDesign Supporter:Hi,1. Please modify the CSS code like this:
.wp-caption p.wp-caption-text, .penci-featured-caption { font-size: 10px; font-style: normal; font-weight: bold; font-family: Helvet ...
mlagonissi
fwatured images of homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 4, 2022 at 5:18pm
2
Most recent comment from PenciDesign Supporter:Hi,For this case, you need to change the Query to Manual Selection, then select the post you want to show.Regards,PenciDesign.
vanessa_ball
Bold not working on titlesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 4, 2022 at 9:18am
2
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, all the titles are already displayed as font-weight bold. Here is a screenshot:Please clear all the browser cache then check again.Regards,PenciDesign.