Public Tickets
federico_pac
Main Menù Layout IssuesClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated July 9, 2022 at 11:32am
4
Most recent comment from PenciDesign Supporter:Hi,Please check my reply on another ticket.Regards,PenciDesign.
8bandit3
HomepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 9, 2022 at 3:07am
4
Most recent comment from PenciDesign Supporter:Hi,This problem doesn't occur on my testing site, so it maybe come from one of your installed plugin.Please try to deactivate all plugins (exclude the plugins that come with Soledad), then re-act ...
Zebibron
Choose to not display a featured image on every pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 8, 2022 at 4:24pm
15
Most recent comment from PenciDesign Supporter:Hi,It was a cache issue again. The code on the Custom CSS field only displays on the page you've added.OR you can modify the CSS code like this:
body.page-123 .hentry .post-image {
displa ...
laugher
Medium answer timeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 8, 2022 at 3:13pm
4
Most recent comment from PenciDesign Supporter:Hi,1. Please research & read more information about your problem here: https://support.google.com/webmasters/thread/164173881/why-does-crawl-stats-average-response-time-say-my-site-is-slow-when-others ...
JuliaErdbeerqueen
Penci recipeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 8, 2022 at 1:21pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.penci_rateyo { width: 120px !important;}
.jq-ry-group-wrapper svg { width: 16px !important; ...
Zebibron
Change the headings of the websitesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 8, 2022 at 1:11pm
4
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support changing the HTML heading tag of Related posts, comments, ...Regards,PenciDesign.
laugher
Soledad font loadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 8, 2022 at 11:45am
3
Most recent comment from laugher:Solved ty.
arbouteleux
Transfer purchase codeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 8, 2022 at 4:10am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard → Soledad → Theme License: click the Revoke License button then register it on another domain.Regards,PenciDesign.
monarassi
Soledad theme not working anymoreClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 8, 2022 at 1:29am
2
Most recent comment from PenciDesign Supporter:Hi,
Please send me your WordPress admin account in a PRIVATE reply. I'll log in and help you check it.
Regards, PenciDesign.
B Buijs
Comment form name and email fields do not showClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 7, 2022 at 6:04pm
11
Most recent comment from B Buijs:Deleted my compu browser caches too, it's fine now, thank you soo much!
Paxos Magazine
Header Builde problemsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 7, 2022 at 3:10pm
2
Most recent comment from PenciDesign Supporter:Hi,Please send me the header preview URL, I'll check and send you a solution.Regards,PenciDesign.
giovannaogilvie
imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 7, 2022 at 12:28pm
5
Most recent comment from giovannaogilvie:now it works.thank u very much
kiempham
Recent PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 7, 2022 at 4:58am
3
Most recent comment from kiempham:Thank you very much, I made it.
B Buijs
Gallery functionalityClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 7, 2022 at 2:05am
2
Most recent comment from PenciDesign Supporter:Hi,Please send me a post URL related to this issue.Regards,PenciDesign.
mohamedSEO
rtlClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 6, 2022 at 3:34pm
2
Most recent comment from PenciDesign Supporter:Hi,Your page was built with Elementor, so you can change the text-align by editing this element (Big Grid) on Elementor like the screenshot below:Regards,PenciDesign.