Public Tickets
halfwayhandy
installing child themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2022 at 5:57am
4
Most recent comment from PenciDesign Supporter:Hi,I've replied to your other ticket.Please check.Regards,PenciDesign.
leoyipenvato
disable left and right blank space on screenClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 10, 2022 at 3:22am
9
Most recent comment from leoyipenvato:Thank you for your effort, you may close the conversation.
Steen010
my theme is blockedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 9, 2022 at 3:36pm
10
Most recent comment from PenciDesign Supporter:Hi @tanvi_vir,Please create a new private ticket with your login information, I'll check & help you activate it.Regards,PenciDesign.
censinger
Penci SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 9, 2022 at 4:36am
2
Most recent comment from PenciDesign Supporter:Hi,Please send me a screenshot of this issue. I'll check and try to help you fix it.Regards,PenciDesign.
Paxos Magazine
UpBarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 9, 2022 at 4:32am
2
Most recent comment from PenciDesign Supporter:Hi,This button working properly on my device. Please clear the mobile browser cache then check again.Regards,PenciDesign.
afoukis
Set specific number of wordsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 8, 2022 at 7:15pm
10
Most recent comment from PenciDesign Supporter:Hi,1. Please view the screenshot, the tab Style locate on the Elementor element settings:2. In case you want to disable all the uppercase of the submit buttons, please go to Appearance → Customize � ...
RudyMore
Video controls inactiveClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 8, 2022 at 5:44pm
10
Most recent comment from PenciDesign Supporter:Hi,Yes. We'll add more customized options for the single post in the future theme update.Regards,PenciDesign.
chaudron
Banner in header won't updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 9, 2022 at 3:12pm
9
Most recent comment from chaudron:Fixed after changing the security setting - thanks for your great support
Rebbi
Number of blog posts displayedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 8, 2022 at 1:51pm
4
Most recent comment from PenciDesign Supporter:Hi,If you want to manually select the post display in the featured slider, please consider building your homepage with the Elementor Page Builder plugin by following the video tutorial here:Regards,Pe ...
maverick728 singh
add my own block quote style to the themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 8, 2022 at 8:01am
7
Most recent comment from PenciDesign Supporter:Hi,You've added the blockquote in the wrong HTML format, so it can't display as you've defined.Please move the blockquote code outside of the pre tag then check again.Regards,PenciDesig ...
miraizhan
Mobilr versionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2022 at 5:33pm
3
Most recent comment from miraizhan:I found, thank you!
rawadm1
How do I add icons next to menu items?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2022 at 4:49pm
2
Most recent comment from PenciDesign Supporter:Hi,Please follow the following steps:See list icons hereGo to Dashboard > Appearance > Menu and fill "Navigation Label" of your menu with this code:
Change the text "home" in the above code to ...
miraizhan
HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2022 at 11:40am
9
Most recent comment from miraizhan:Yes, you were right. There was a small error. Now everything works.Thank you!
kostas1986
POst Template BuilderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2022 at 10:06am
7
Most recent comment from PenciDesign Supporter:Hi,1. This is a small issue from Elementor, we'll fix it in the future theme release,2. I've changed the author display in the front-end similar to the Elementor display, please check.Regard ...
lauramorenoropero
acceso a CPANELClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 7, 2022 at 9:38am
2
Most recent comment from PenciDesign Supporter:Hi,Please write your content in English & send me your site URL. I'll check and help you config.Regards,PenciDesign.