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Public Tickets

La-Ness Albert Theme Update 8.1.2 with Envato market not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2022 at 9:31am   3 Most recent comment from La-Ness Albert:Thank you, you were right. It just took a few hours and the update was automatically done. La-Ness Albert Add link to the privacy page below comment fieldClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2022 at 9:30am   3 Most recent comment from La-Ness Albert:Thank you so much! Woodensun I need to transfer my license from https://gempire.fiveminutescience.com to gempire.vnClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2022 at 4:33am   3 Most recent comment from Woodensun:Thanks a lot for your help! Paxos Magazine New UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2022 at 2:10am   2 Most recent comment from PenciDesign Supporter:Hi,In this version, we've improved the critical CSS caching feature & loading speed. There are no more options to enable.Regards,PenciDesign. salih10pc Website ChangeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2022 at 2:03am   2 Most recent comment from PenciDesign Supporter:Hi,I've transferred your license code to https://drhadi.com.tr/.Please check & activate it.Regards,PenciDesign. Stinna Links don't workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2022 at 1:59am   2 Most recent comment from PenciDesign Supporter:Hi,I've checked your site on my Safari browser, all the link is clickable and working properly.Please try to check your site again in the new private window.Regards,PenciDesign. FinalDestiny Where to find Penci Speed Optimizer?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2022 at 1:49am   2 Most recent comment from PenciDesign Supporter:Hi,From Soledad version 8.0.7 - the plugin Penci PageSpeed Optimizer is not needed anymore ( we've included all new speed optimization features inside the "Penci Shortcodes & Performance" plugin ... gwdlv Title Box Missing in Admin Area for PostsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 23, 2022 at 6:15pm   9 Most recent comment from gwdlv:I feel like an idiot, that I didn't think of that...thank you for all your help! You can close this ticket. HitchHikr Excerpts on Small List StyleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 23, 2022 at 5:41pm   10 Most recent comment from PenciDesign Supporter:Hi,You should use the Penci Small Lists element, this element display similar to the Style 9 with the custom excerpt display.Regards,PenciDesign. LensAbroad core web vitalsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 23, 2022 at 2:59pm   15 Most recent comment from PenciDesign Supporter:Hi,I've config the speed optimization for your site, here is the latest result:Please wait for Google to re-index your site then check a report again.Regards,PenciDesign. Lars Unable to change default 5 level threaded/nested commentsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 23, 2022 at 8:00am   7 Most recent comment from PenciDesign Supporter:Hi,No. This code will modify the spacing of each comment thread. You can check by adding this to your site and checking on mobile.Regards,PenciDesign. rahulihpl AMP site speedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 22, 2022 at 11:25am   2 Most recent comment from PenciDesign Supporter:Hi, First, you should understand how AMP works. Here is the way AMP works: If someone on a mobile or tablet searches a keyword on google.com => Google will return the search results => if your page ap ... planet_srl Activation requestClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 22, 2022 at 11:21am   3 Most recent comment from planet_srl:Prefect, maybe I had something wrong .. Now I have succeeded.Thank you very much.Paolo seneca68 RELATED ARTICLESClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 22, 2022 at 11:20am   2 Most recent comment from PenciDesign Supporter:Hi,You can translate it at Appearance → Customize → Single Posts → Related Posts.Regards,PenciDesign. denielleanne Visual Editor is uneditableClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 22, 2022 at 4:40am   12 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, this is an error from the Gutenberg plugin, I've deactivated it and now your site working properly.Regards,PenciDesign.