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Public Tickets

babylin1 ! remove health.velpeau.comde keyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 16, 2022 at 3:09am   2 Most recent comment from PenciDesign Supporter:Hi, Before you want to change the domain, please go to the dashboard → Soledad → Theme License: and click the Revoke license button. Fort this case, I've transferred your license to the new d ... masalamedia Licensing on staging siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 15, 2022 at 6:58pm   3 Most recent comment from masalamedia:thank you - I am now able to access the production site as needed. I appreciate the help.Michael masalamedia post author - display, editClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 15, 2022 at 6:57pm   3 Most recent comment from masalamedia:Thank you very much for this guidance. laugher LCPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 15, 2022 at 9:48am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Speed Optimization → General & Lazyload → and turn on the "Delay all images loading in the first screen to optimize LCP value" option.Regards,PenciDesi ... ssdfdsfds Playlist to the Home page?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 15, 2022 at 9:27am   9 Most recent comment from PenciDesign Supporter:Hi อภิภู ,Please create a new ticket with your site information, we'll check and send you a solution.Regards,PenciDesign. vroniquea2 Buttons "publish" and "update" have disapearedClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 15, 2022 at 1:43am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your site login credential in a PRIVATE reply. I'll log in and help you.Regards,PenciDesign. gregory73 Cart refresh button inactiveClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 13, 2022 at 6:25pm   7 Most recent comment from gregory73:Thank you. It works well. Bests, Gergely sempre-audio Problem with Borlabs CookieClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 13, 2022 at 5:19pm   9 Most recent comment from PenciDesign:Hi,We've released Soledad version 8.1.7 to fix this problem.Please update the theme to the latest version to solve it. Please do follow this guide to update the theme to the latest version.When y ... lklevenhagen featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 13, 2022 at 2:07am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (max-width: 767px) {    .pcsb-ft-o .penci-move-title-above:after {       ... sirio Make Header icons (cart, wishlist, hamburger, search) and logo bigger on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 12, 2022 at 9:15pm   5 Most recent comment from sirio:thank you very much for helpingbest regardsSirio drmandarvb error screenClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 12, 2022 at 9:10pm   2 Most recent comment from drmandarvb:The issue is resolved. The server debug logs were enabled.Thanks SPonzio Wordpress post editorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 12, 2022 at 3:42pm   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please install and use the Classic Editor plugin here: https://wordpress.org/plugins/classic-editor/Regards,PenciDesign. dovespring LISCENSE EXTENSIONClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 11, 2022 at 5:16pm   2 Most recent comment from PenciDesign Supporter:Hi,For this case, you need to purchase a new Soledad license and then register it on the new site.Regards,PenciDesign. laugher ClsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 11, 2022 at 3:39pm   13 Most recent comment from PenciDesign Supporter:Hi,Thank you for letting me know about this. The problem with the ".wp-block-gallery.has-nested-images figure.wp-block-image figcaption" selector.Regards,PenciDesign. tim-nieuwpoort MembershipClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 11, 2022 at 8:37am   21 Most recent comment from PenciDesign Supporter:Hi,For this case, please use the Ultimate Member Plugins and User Bookmarks premium addon here: https://ultimatemember.com/extensions/user-bookmarks/Regards,PenciDesign.