Public Tickets
La-Ness Albert
Block quote design broekn in mobile viewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 3, 2022 at 6:40am
3
Most recent comment from La-Ness Albert:Perfect thank you!
jacobc32
Help with websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 3, 2022 at 4:02am
2
Most recent comment from PenciDesign Supporter:Hi,1. You can edit/remove this ad at Appearance → Widgets → Main Sidebar Widgets,2. Navigate to Appearance → Menus: edit the Footer Menu here,3. Please edit your homepage with the Elementor plug ...
tripp0311
WP BakeryClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 3, 2022 at 3:01am
8
Most recent comment from tripp0311:Please close ticket. Thanks again for the explanation.
Sonje Young-Joiner
Missing Additional CSS Tab in CustomizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 2, 2022 at 4:26pm
3
Most recent comment from Sonje Young-Joiner:Yes, I'm aware, I was able to to get it fixed by adding !important.
lukeacarpenter
Instagram feed no longer workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 2, 2022 at 8:14am
3
Most recent comment from lukeacarpenter:Hi,I have installed the smash balloon instagram feed plugin and it seems to work fine. So I will have to do this until I have time to test complete update of theme.Thanks, Luke
morobison
Disable Mobile versionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 1, 2022 at 10:09pm
6
Most recent comment from morobison:I was able to locate source of the problem: AMP Settings. I had to switch it to Reader Template mode. It now works.
nwnuyhs
how to change this header background color?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 1, 2022 at 4:07pm
7
Most recent comment from PenciDesign Supporter:Hi,The problem because you've added this custom CSS code to your site:
* > body { padding-right:205px;}Please remove it or overwrite by adding the following CSS code:
* > body { padding-right: ...
Pavlos Kas.
Author pages return 404Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 1, 2022 at 11:08am
3
Most recent comment from Pavlos Kas.:Found a solution to the bug here: https://support.rankmath.com/ticket/author-page-broken/You may close this ticket. Thank you.
Maxivillus
Product Title on mobiles font sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 1, 2022 at 9:18am
5
Most recent comment from Maxivillus:Yes! It works!Thank you!
jijiart
How to change copyright fontClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 1, 2022 at 6:04am
3
Most recent comment from jijiart:I could solve it! Thank you so much!
Maxivillus
Quickview Title padding bugClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 1, 2022 at 3:25am
2
Most recent comment from PenciDesign Supporter:Hi,Thank you for reporting this bug, but this is a spacing we've added for the close button and other elements.But we'll improve this section when no elements are displayed.Regards,PenciDesi ...
Maxivillus
Product image widthClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 31, 2022 at 7:25pm
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support this feature. We'll consider adding more single product layouts in the future theme update.Regards,PenciDesign.
FusionFlameDigital
Featured ImageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 31, 2022 at 7:24pm
4
Most recent comment from PenciDesign Supporter:Hi,1. This is information you should read on the link I've sent:2. The featured image doesn't show on Facebook because you've not installed any SEO or plugin that adds the Facebook OG i ...
Susana65
Problème customizerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 31, 2022 at 3:28pm
11
Most recent comment from PenciDesign Supporter:Hi,
Please open this file:
wp-content/themes/soledad/inc/customizer/framework/assets/css/customizer.css
Add this code at the end of this file
.customize-control .wp-picker-container input[type="text ...
firosyd
javascript snippet google analyticsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 31, 2022 at 1:53pm
5
Most recent comment from firosyd:Thanks a lot!