Public Tickets
haxinfo
Website Speed IssueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 1, 2022 at 10:56am
2
Most recent comment from PenciDesign Supporter:Hi,About this case, please follow these steps:- Update the Soledad theme to the latest version,- Delete the Penci Shortcode & Performance plugin then re-install it by going to Appearance → Install P ...
fuse2marketing
Image Caption on Gallery LightboxClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 1, 2022 at 8:56am
4
Most recent comment from PenciDesign Supporter:Hi @annamou,You can install & use the Simple Lightbox plugin here to add this feature: https://wordpress.org/plugins/simple-lightbox/If you have other questions, please create a new ticket.Regards,Pen ...
idovo
Adding LOAD MORE POSTS to Small ListsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 1, 2022 at 2:13am
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support showing the Load more button on the Penci Small Lists. We'll consider adding this feature in the future theme update.Regards, ...
tonymaples806
Hamburger menu icon issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 31, 2022 at 5:41pm
2
Most recent comment from PenciDesign Supporter:Hi,About this case, please update your site to the latest version of Soledad by following the document here:How to Update A Premium WordPress Theme to Latest Version?Regards,PenciDesign.
sz3jdii
Uncaught TypeError: Cannot read properties of null (reading 'addEventListener')Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 31, 2022 at 11:57am
3
Most recent comment from sz3jdii:Thank youIt's working :)
yuji1206
TOCClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 31, 2022 at 8:50am
7
Most recent comment from yuji1206:It's working fine now.Thank you so much.
pierreto007
No more adsenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 31, 2022 at 2:15am
4
Most recent comment from PenciDesign Supporter:Hi,Please check this file on your other ticket.Regards,PenciDesign.
ktoga94
change text in contact formClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 31, 2022 at 12:49am
4
Most recent comment from PenciDesign Supporter:Hi,This form locates like the screenshot below:Regards,PenciDesign.
ktoga94
change text in comment formClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 31, 2022 at 12:47am
4
Most recent comment from PenciDesign Supporter:Hi,Please read the document detail of this plugin here: https://localise.biz/wordpress/plugin/beginnersRegards,PenciDesign.
Dani
Display Custom Post/Product Categories/TagsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 30, 2022 at 5:56pm
13
Most recent comment from Dani:Working, thanks.
Storm1672
Page Navigation Style ProblemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 30, 2022 at 5:06pm
5
Most recent comment from Storm1672:Yes, it looks fine now. Thank you for your help.
ptdu
Issues with the layout and loadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 30, 2022 at 2:09pm
4
Most recent comment from PenciDesign Supporter:Hi,The problem because your site still load CSS from the cache, so some element does not display correctly.Please clear all the WordPress cache, server cache, Cloudflare cache then check again.Regards ...
orlorosado
How to change the color of Vertical Navigation on Mobile?Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 30, 2022 at 1:35pm
3
Most recent comment from orlorosado:Thank you!
Nello270
Bold category nameClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 30, 2022 at 12:48pm
3
Most recent comment from Nello270:That worked thank you :)
kerawelt Schlomoh
Post templatesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 30, 2022 at 6:33am
10
Most recent comment from kerawelt Schlomoh:Many many thanks ! Soledad rocks !The beat gets even better !