Public Tickets
ceokingsoft
Error with new version of WordpressClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 30, 2022 at 2:14am
2
Most recent comment from PenciDesign Supporter:Hi,About this issue, please send me your site login credential in a PRIVATE reply. I need to log in, check your site settings & help you fix it.Regards,PenciDesign.
stbhe01
Elementor not loading with ThemeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 30, 2022 at 12:31am
2
Most recent comment from stbhe01:Found the solutionWas running older version of Theme, did not realize because I did not see an update for version within Wordpress Dashboard. Had to download current version off envato and upload ma ...
Nello270
Container size in laptop viewsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2022 at 9:43pm
3
Most recent comment from Nello270:Worked perfectly, thank you :)
Paxos Magazine
Table of contentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2022 at 6:32pm
12
Most recent comment from Paxos Magazine:thank you very much as always super helpful
kt811022
Feature Box Image Not ShowingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2022 at 5:03pm
2
Most recent comment from PenciDesign Supporter:Hi,1. Please go to your site dashboard → Settings → Media: setup the media size to WordPress default value like the screenshot below:2. There is no way to force WordPress to stop generating image ...
RudyMore
Posts number in the GridClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2022 at 4:54pm
3
Most recent comment from RudyMore:Hi,Thank you for your response.Regards
Paxos Magazine
GDPRClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2022 at 4:09pm
5
Most recent comment from Paxos Magazine:thanks i really like this plugin i would like to not change it and figure out how to solve this problem
PowerAppGr
Sticky Big PostClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2022 at 2:59pm
2
Most recent comment from PenciDesign Supporter:Hi,You can include the sticky posts on Penci Big Grid or another element by turning off the Ignore Sticky Posts like the screenshot below:Regards,PenciDesign.
Ozan B.
Fancy header problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2022 at 12:55pm
2
Most recent comment from Ozan B.:Opps my bad, they are same, the white area on the elementor misleaded me. Thanks.
nguoitichluy
HEADER PROBLEMClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2022 at 11:06am
13
Most recent comment from PenciDesign Supporter:Hi,
I've turned off the header notice by adding this code to the theme functions.php file:
ini_set('display_errors','Off');
ini_set('error_reporting', E_ALL );
Ple ...
ajrenk
Post to External LinksClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 29, 2022 at 3:18am
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support this feature, but you can try to use the Redirection plugin here: https://wordpress.org/plugins/redirection/. This plugin will hel ...
andrewsgibson
web pages flicker when scrollingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 28, 2022 at 3:28pm
12
Most recent comment from PenciDesign Supporter:Hi,I've checked your site and disabled the Image Compression on the SiteGround Optimizer plugin, now the image has been resized & display properly.Please check.Regards,PenciDesign.
FiorellaTagliafierro
Modify 4 blocks in the footerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 28, 2022 at 3:28pm
3
Most recent comment from FiorellaTagliafierro:Thanks
FiorellaTagliafierro
Hamburger menù - sidebar logoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 28, 2022 at 3:28pm
3
Most recent comment from FiorellaTagliafierro:Thanks.
ktoga94
erase a box in penci recipe (mobile view)Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 27, 2022 at 5:07pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (max-width: 767px) { .precipe-style-2 .penci-recipe-heading .penci-recipe-m ...