Public Tickets
javisromo
Imagenes no se carganClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 16, 2021 at 3:16pm
3
Most recent comment from javisromo:Gracias con la actualización del plugin, se ha solucionado.
cryptersoft
ProblemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 9:25pm
9
Most recent comment from cryptersoft:Thank you!
bobradcliff
Images Missing From WebSite After 8.0.8 UpgradeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 9:18pm
8
Most recent comment from bobradcliff:Thank you. All seems to be working perfectly now.
Elodie
Image not loadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 7:36pm
9
Most recent comment from PenciDesign Supporter:Hi @Douglas Cooper,Please create a new private ticket with a WordPress admin account.I'll check and help you config.Regards,PenciDesign.
fioridizuccaimmagine
Translate Shortcode pluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 7:33pm
18
Most recent comment from PenciDesign Supporter:Hi,Yes. Just search all text with 'pencidesign' the replace it with 'penci-portfolio'.Regards,PenciDesign.
jaimejs
Penci Smart ListsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 15, 2021 at 4:29pm
2
Most recent comment from PenciDesign Supporter:Hi,We've already included the Smart List instructions below the post content editor.After successfully installing & activating the Penci Smart List plugin, please go to the post editor screen and ...
amirfanaeian
preconnecteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 2:57pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Speed Optimization → Optimize CSS: uncheck to:Optimize Google FontsInline Google Fonts CSSRegards,PenciDesign.
Elodie
Breadcrumb errors in Search ConsoleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 2:11pm
3
Most recent comment from Elodie:This ticket can be closed, the problem is solved.
mmmm1234
theme not installedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 7:32am
2
Most recent comment from PenciDesign Supporter:Hi,
Please delete the Penci Soledad Demo Importer plugin then re-install it by going to Appearance → Install Plugins and trying again.Also, I recommend you update the theme to the latest version by ...
johncarnegie
Some issues with products and shop pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 5:18am
19
Most recent comment from johncarnegie:Hi,It works again. Thanks a lot.
pierreto007
Site HS need help quicklyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 2:03am
13
Most recent comment from PenciDesign:Glad when your problems are solved and thank you for your sharing.Best Regards,PenciDesign
littlepellizza
AGE VERIFYClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 14, 2021 at 3:49pm
2
Most recent comment from PenciDesign Supporter:Hi,
When you enable Age Verify, this feature will show a popup on all pages until the user confirms their age. The current version doesn't support adding to the specified page only, we'll co ...
nwnuyhs
How to change the style of the block title?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 14, 2021 at 2:26pm
3
Most recent comment from nwnuyhs:I have found the way
viblogger
I can't update the latest version of SoledadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 14, 2021 at 1:28pm
2
Most recent comment from PenciDesign:Hi,Please do following this guide to activate the theme:https://pencidesign.ticksy.com/article/15633/Best Regards,PenciDesign
brandboostcompany
Homepage sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 14, 2021 at 1:12pm
3
Most recent comment from brandboostcompany:Oh yeah sorry haha, thank you!