Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Maxivillus TAG filterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 28, 2022 at 3:15am   2 Most recent comment from PenciDesign Supporter:Hi,The clear add button only displays when the active filter is activated. For example: when you select the product variation filter, category, tags, ...Regards,PenciDesign. taeinkyun Error 500Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 28, 2022 at 1:13am   6 Most recent comment from PenciDesign Supporter:Hi,The problem is that one of your installed plugins has a conflict with the Elementor. Please try to disable all plugins (exclude the plugins that come with Soledad), then re-enable them one by one t ... SDial wp 6.0Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 28, 2022 at 12:59am   2 Most recent comment from PenciDesign Supporter:Hi,Yes. You can update your site to the latest version of WordPress without any risk.Regards,PenciDesign. jurr1488 Copy sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 28, 2022 at 12:57am   2 Most recent comment from PenciDesign Supporter:Hi,1. You can create & add the widget via Appearance → Widgets,2. Edit your homepage with the Elementor, and add the sidebar content by using the Penci Sidebar element.Regards,PenciDesign. Maxivillus WC Product sortbyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 28, 2022 at 12:54am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support this button. We'll consider adding this in the future theme update.At this time, please use the Select form to re-order the p ... bethhamidrach Your cart is emptyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 27, 2022 at 3:59pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to your dashboard → WooCommerce → Settings → Products: check the "Enable AJAX add to cart buttons on archives" option then check again.Regards,PenciDesign. Maxivillus Css problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 27, 2022 at 11:15am   3 Most recent comment from PenciDesign:Hi,The new version 8.1.8 was just released - you can go and update it & enjoy itBest Regards,PenciDesign Gre_bou1986 Menu display double timeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 27, 2022 at 9:12am   7 Most recent comment from Gre_bou1986:keep going perfect job angolodiwindows Google Font and AMP errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 27, 2022 at 9:09am   13 Most recent comment from PenciDesign Supporter:Hi,For this case, please follow our pagespeed optimization here: https://soledad.pencidesign.net/soledad-document/#speed-optimizationRegards,PenciDesign. apluslife trim down text boxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 27, 2022 at 9:06am   22 Most recent comment from PenciDesign Supporter:Hi,I've fixed this issue.Please check.Regards,PenciDesign. burk2000 WebsiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 26, 2022 at 6:57pm   7 Most recent comment from burk2000:Thank you for checking it... I meant to reply back that I figured out the issue. It was a database error that was screwing everything up. Was not a template issue. Love this template. Keep up the good ... Yuping0805 Mistyped my website addressClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 26, 2022 at 4:05pm   6 Most recent comment from PenciDesign Supporter:Hi @Budtendercup, I've checked & transferred your license key. Please check. Regards,PenciDesign. Maxivillus wishlist & like actionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 26, 2022 at 3:38pm   2 Most recent comment from PenciDesign Supporter:Hi,1. You can add the post like by going to Appearance → Customize → General → Like Posts & Social Sharing: turn off the "Hide Like Post" option,2. About the product like button, please install ... Larryedg Images not loadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 26, 2022 at 12:45am   2 Most recent comment from PenciDesign Supporter:Hi,Please send me your site URL related to this issue.Regards,PenciDesign. dalylandry License problemClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 25, 2022 at 3:24pm   8 Most recent comment from PenciDesign Supporter:Hi @Panos,Please send me your WordPress admin account to [email protected],PenciDesign.