Public Tickets
elliequinn
Search Bar Not WorkingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 13, 2021 at 9:46am
10
Most recent comment from elliequinn:Thank you, that has fixed it.
Stinna
Speed optimizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 13, 2021 at 9:36am
10
Most recent comment from PenciDesign Supporter:Hi,About this notice, please wait for the Google Search Console to update your site page speed data (may take as least 2-3 weeks):Regards,PenciDesign.
toilandrecoil
Featured Images Not LoadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 13, 2021 at 5:35am
4
Most recent comment from toilandrecoil:Thanks! Issue was resolved by deactivating the Penci PageSpeed Optimizer. Appreciate the response!
nwnuyhs
how to remove thoese share icon?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 13, 2021 at 5:34am
3
Most recent comment from nwnuyhs:Thanks for the official, your payment service is really fast
firosyd
images not showingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 12, 2021 at 7:15pm
5
Most recent comment from firosyd:Thank you!Best regards
nwnuyhs
Which theme is this demo for, please?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 12, 2021 at 5:46pm
3
Most recent comment from PenciDesign Supporter:Hi,1. Maybe you've customized from this demo: https://soledad.pencidesign.net/soledad-ios-tips-mag.2. Yes. You can export all theme customizer settings by installing the Customizer Export/Import ...
Vicente Nogueroles Gaona
CategoriasClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 12, 2021 at 4:39pm
8
Most recent comment from PenciDesign Supporter:Hi,There is some PHP error on your site, so the category page doesn't work correctly. About this issue, please make sure you've installed all required plugins by going to Appearance → Inst ...
Stinna
LinksClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 12, 2021 at 4:35pm
5
Most recent comment from Stinna:Thanks!
Vicente Nogueroles Gaona
CategoriasClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 12, 2021 at 3:19pm
2
Most recent comment from PenciDesign Supporter:Hi,
I'll close this ticket because duplicate question. Please wait for our supporter to reply to your ticket & don't spam your question here.
Regards,PenciDesign.
Vicente Nogueroles Gaona
CategoriasClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 12, 2021 at 12:09pm
1
Most recent comment from Vicente Nogueroles Gaona:No puedo enlazar una entrada con su categoria
habbsmedia
featured image gone again?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 12, 2021 at 9:24am
2
Most recent comment from PenciDesign Supporter:Hi,Strange, please temporarily disable the Open Graph of All in one SEO plugin then try to check again. You've installed multiple open graph generator on your site so maybe this is a problem.Rega ...
Nawimania
Multi Vendor SupportClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 12, 2021 at 9:22am
4
Most recent comment from PenciDesign Supporter:Hi,Yes. We're always improving our product & add more plugin support in the future theme update.Regards,PenciDesign.
dukefung94
Remove the main bar on MobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 12, 2021 at 6:58am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (max-width: 767px) { #header .inner-header.penci-header-second { ...
Carmis
Default ColorsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 11, 2021 at 11:43am
2
Most recent comment from PenciDesign Supporter:Hi,This is a WordPress Gutenberg color palette. Please follow the document detail here to create your own colors: https://webdesign.tutsplus.com/tutorials/create-custom-color-palettes-in-wordpress-gut ...
littlepellizza
probleme with edgeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 10, 2021 at 5:29pm
5
Most recent comment from littlepellizza:thx