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Public Tickets

zirkovic77 problem with slidesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 6, 2022 at 8:15pm   2 Most recent comment from PenciDesign Supporter:Hi,Please edit the page you've set as homepage with WPBakery Page Builder Settings, then add the Penci Slider element and select the Slider you've created like the screenshot below:You shoul ... Sylwia K TranslatePress - language switcher not working on sub pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 6, 2022 at 5:11pm   2 Most recent comment from PenciDesign Supporter:Hi,Soledad follows the standard development guide of WordPress so we can make sure this is not the problem of our theme and our customer doesn't have a similar issue before.In this case, please c ... Dani Hide codeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 6, 2022 at 3:29pm   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, you can't do it with WordPress.If you want to hide everything about WordPress, you should use the Hide My WP plugin here: https://codecanyon.net/item/hide-my-wp-amazing-security ... Dukehuynh How to fix the logo on the nevigation menu on the phone?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 6, 2022 at 11:23am   3 Most recent comment from Dukehuynh:Hi,Thank you for your quick support. I did it.Best Regards, La-Ness Albert Demo About Page Quote SectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 6, 2022 at 10:40am   11 Most recent comment from La-Ness Albert:Perfect, I used the shortcode you sent me from the demo and now it works in the Text Editor!Many thanks :) huynen LCP issue with our blogClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 6, 2022 at 7:18am   5 Most recent comment from huynen:Hi, thank you, I missed your reply, so apologies for the late response. I unchecked all 'disable'  items as you mentioned and it improved! Thanks! martinneto Problem with Soledad TravelClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 5, 2022 at 6:43pm   2 Most recent comment from PenciDesign Supporter:Hi,Please install all required & recommend plugins by going to Appearance → Install Plugins.In this case, the layout doesn't display properly because you've not installed the Elementor pag ... nwnuyhs I have download the update 8.0.9 package,but the vison is still 8.0.8Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 5, 2022 at 4:19pm   2 Most recent comment from PenciDesign Supporter:Hi,Yes. This is a mistake from my end and we've already fixed it.You can use the current download without any issue.Regards,PenciDesign. tim-nieuwpoort Caching database optionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 5, 2022 at 2:19pm   3 Most recent comment from tim-nieuwpoort:Hi,Thanks.I did, but they referred me to you ;) shirleydt homepage speedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 5, 2022 at 2:04pm   3 Most recent comment from shirleydt:hi there, thank you.  the hosting company bigscoots appear to have an outage last night.  Thanks again for checking this out.  Best RegardsShirley omisist Inline Related posts layout issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 5, 2022 at 1:13pm   3 Most recent comment from omisist:Hi,thank you for your suggestion, but we'd like to have it floating. Without the float option it takes the entire row. We'd like to have it boxed, on the side. I think that some sort of che ... La-Ness Albert How to install theme update properlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 5, 2022 at 11:57am   3 Most recent comment from La-Ness Albert:Wonderful it worked! omisist Imported demo broke existing images linksClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 5, 2022 at 11:28am   5 Most recent comment from omisist:Thank you i disabled site ground optimizer lazy load and eveything works fine now Larice-One Featured image sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 5, 2022 at 9:22am   2 Most recent comment from PenciDesign Supporter:Hi,If you want to check how Google really sees your web, you only need to disable the Javascript. You should understand: the website can run without JS but can't run without CSS code.Regards,Penc ... Ronald Increase items in .Soledad List Banner widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 5, 2022 at 2:20am   4 Most recent comment from PenciDesign Supporter:Hi @jut11b,Please create a new ticket with your site URL.I'll check and send you a custom CSS code.Regards,PenciDesign.