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Public Tickets

Pavlos Kas. Saving styleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 7, 2021 at 10:16am   2 Most recent comment from PenciDesign Supporter:Hi,Please install the Customizer Export/Import here: https://wordpress.org/plugins/customizer-export-import/ and follow the instructions of this plugin.Now you can export the current settings of Custo ... PhilDufour Post ViewsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 7, 2021 at 7:29am   31 Most recent comment from PhilDufour:Ok.Thanks for the feedback. rahulihpl Layout WidthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 7, 2021 at 7:25am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customizer AMP → Advanced Settings: uncheck Show AMP for Mobile Visitors.Regards,PenciDesign. maciek_l elementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 7, 2021 at 3:42am   6 Most recent comment from PenciDesign Supporter:Hi,You should follow the document of Elementor here if you want to duplicate/add new the Elementor widgets/element: https://developers.elementor.com/creating-a-new-widget/Regards,PenciDesign. freshde Header style 3 issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 7, 2021 at 2:29am   2 Most recent comment from PenciDesign Supporter:Hi, Are you using a child theme & overwriting the header.php file? If yes, please follow these steps:Backup & rename the current header.php file on the child theme to another name,Copy header.php file ... maciek_l Inifinite loop + lightboxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 6, 2021 at 6:15pm   8 Most recent comment from PenciDesign Supporter:Hi,About this issue, you can test with the Responsive Lightbox & Gallery plugin here: https://wordpress.org/plugins/responsive-lightbox/.Regards,PenciDesign. matkowitz Custom Slider / Top Bar / LogoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 6, 2021 at 5:54pm   3 Most recent comment from matkowitz:Hi there,you guys rock! That was much quicker than I expected and all my issues are solved. Thanks so much!Kind regards,Tobias Paxos Magazine Mail in FooterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 6, 2021 at 3:22pm   11 Most recent comment from PenciDesign Supporter:Hi,You can read the basic tutorial here: https://www.wpbeginner.com/beginners-guide/how-to-link-to-an-email-address-in-wordpress/Regards,PenciDesign. KatkaG Landing Page and About Page IssuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 6, 2021 at 4:29am   6 Most recent comment from KatkaG:Thank you.  Thomas Grah Page speed excessive dom sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 6, 2021 at 1:20am   4 Most recent comment from PenciDesign Supporter:Hi,1. I'm checked your site from Asia, but the location doesn't affect the result on Google PageSpeed,2. I'm still have not found the DOM Size issue on your site:3. About the DOM size, ... Rebbi Google FontsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2021 at 6:06pm   4 Most recent comment from PenciDesign Supporter:Hi,In this case, you should use the font of Google from their host. It is fast & stable then uploaded to your hosting because Google delivers their font via many CDN servers in the world.If you want t ... Rebbi font size drop down menu & main side barClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2021 at 4:47pm   9 Most recent comment from Rebbi:Thank you! I  have overridden it and now it works. nwnuyhs When I logged out, the navigation menu on the PC side disappearedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2021 at 1:54pm   2 Most recent comment from nwnuyhs:HELLO，Now ,the the pc menu returns to normal,dou don't need to reply me PhilDufour Custom Register FormClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2021 at 5:01pm   6 Most recent comment from PenciDesign Supporter:Hi,Yes. You can modify the registration form content on the popup content event you use the external plugin, but you can change this style by going to Appearance → Customize → TopBar → Colors: L ... tvthanhlou Login function doesn't workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2021 at 4:44pm   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that some JS files still load the old version. Please clear your site cache on the WordPress/Server/Cloudflare then check again.Regards,PenciDesign.