Public Tickets
La-Ness Albert
Add link to the privacy page below comment fieldClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 24, 2022 at 9:30am
3
Most recent comment from La-Ness Albert:Thank you so much!
Woodensun
I need to transfer my license from https://gempire.fiveminutescience.com to gempire.vnClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 24, 2022 at 4:33am
3
Most recent comment from Woodensun:Thanks a lot for your help!
Paxos Magazine
New UpdateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 24, 2022 at 2:10am
2
Most recent comment from PenciDesign Supporter:Hi,In this version, we've improved the critical CSS caching feature & loading speed. There are no more options to enable.Regards,PenciDesign.
salih10pc
Website ChangeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 24, 2022 at 2:03am
2
Most recent comment from PenciDesign Supporter:Hi,I've transferred your license code to https://drhadi.com.tr/.Please check & activate it.Regards,PenciDesign.
Stinna
Links don't workClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 24, 2022 at 1:59am
2
Most recent comment from PenciDesign Supporter:Hi,I've checked your site on my Safari browser, all the link is clickable and working properly.Please try to check your site again in the new private window.Regards,PenciDesign.
FinalDestiny
Where to find Penci Speed Optimizer?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 24, 2022 at 1:49am
2
Most recent comment from PenciDesign Supporter:Hi,From Soledad version 8.0.7 - the plugin Penci PageSpeed Optimizer is not needed anymore ( we've included all new speed optimization features inside the "Penci Shortcodes & Performance" plugin ...
gwdlv
Title Box Missing in Admin Area for PostsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 23, 2022 at 6:15pm
9
Most recent comment from gwdlv:I feel like an idiot, that I didn't think of that...thank you for all your help! You can close this ticket.
HitchHikr
Excerpts on Small List StyleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 23, 2022 at 5:41pm
10
Most recent comment from PenciDesign Supporter:Hi,You should use the Penci Small Lists element, this element display similar to the Style 9 with the custom excerpt display.Regards,PenciDesign.
LensAbroad
core web vitalsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 23, 2022 at 2:59pm
15
Most recent comment from PenciDesign Supporter:Hi,I've config the speed optimization for your site, here is the latest result:Please wait for Google to re-index your site then check a report again.Regards,PenciDesign.
Lars
Unable to change default 5 level threaded/nested commentsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 23, 2022 at 8:00am
7
Most recent comment from PenciDesign Supporter:Hi,No. This code will modify the spacing of each comment thread. You can check by adding this to your site and checking on mobile.Regards,PenciDesign.
rahulihpl
AMP site speedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 22, 2022 at 11:25am
2
Most recent comment from PenciDesign Supporter:Hi,
First, you should understand how AMP works. Here is the way AMP works:
If someone on a mobile or tablet searches a keyword on google.com => Google will return the search results => if your page ap ...
planet_srl
Activation requestClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 22, 2022 at 11:21am
3
Most recent comment from planet_srl:Prefect, maybe I had something wrong .. Now I have succeeded.Thank you very much.Paolo
seneca68
RELATED ARTICLESClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 22, 2022 at 11:20am
2
Most recent comment from PenciDesign Supporter:Hi,You can translate it at Appearance → Customize → Single Posts → Related Posts.Regards,PenciDesign.
denielleanne
Visual Editor is uneditableClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 22, 2022 at 4:40am
12
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, this is an error from the Gutenberg plugin, I've deactivated it and now your site working properly.Regards,PenciDesign.
AlexBepunkt
Post Width AdjustmentClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 21, 2022 at 9:22am
5
Most recent comment from AlexBepunkt:Hello,Thank you for your reply and your constant work.Much appreciated!Regards,Alexander