Public Tickets
burk2000
Photographs Not SHowingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 4, 2021 at 4:35pm
2
Most recent comment from PenciDesign Supporter:Hi,Yes. The new Soledad version already has Lazyload features similar to the Smush plugin, so you need to turn off this feature on Smush or another plugin.Regards,PenciDesign.
nwnuyhs
What is the difference between using elmentor and not using elmentor?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 4, 2021 at 8:13am
3
Most recent comment from nwnuyhs:I understand what you said,thank you very much.
mmpaija
menu text alignment in vertical menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 3, 2021 at 7:04pm
11
Most recent comment from mmpaija:works like a charm. Thank you!
bobradcliff
Penci Slider Image Missing After 8.0.7 UpgradeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 3, 2021 at 6:54pm
10
Most recent comment from PenciDesign Supporter:Hi,If you don't use the Penci Portfolio feature, please disable this plugin. I've logged in to disable it & clear all the site cache. Now all the links under the Portfolio menu working prope ...
nwnuyhs
When update to vison 8.0.7 Customization options are slowClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 3, 2021 at 12:22pm
4
Most recent comment from nwnuyhs:OK Looking forward to your new version to optimize the custom setting items
creamsbeauty
Photos and Headerlogo not showing since updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 3, 2021 at 9:36am
3
Most recent comment from creamsbeauty:I deactivated Autoptimize and it worked, thank you very much!!
Susana65
Problème new update 8.0.7Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 3, 2021 at 7:31am
3
Most recent comment from Susana65:Hello Thank you very much for your very quick reply! I updated the plugin and now it works. I'm going to put a little note to remind me of this procedure for the next update!I wish you a good da ...
bakab
Forum page widthClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 3, 2021 at 7:10am
5
Most recent comment from bakab:Thanks
PhilDufour
Hamburger MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 3, 2021 at 3:48am
14
Most recent comment from PhilDufour:Thanks.
codeupdates
Page Content not displayingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 2, 2021 at 1:46pm
7
Most recent comment from codeupdates:MANY THANKS!!!!! ;-)
baxivanos
logo dont show after update to 8.0.7Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 2, 2021 at 11:25am
7
Most recent comment from baxivanos:Thank you so much for the amazing customer support, I have deactivated also the lazyload in the other sites, and now is working perfectly.Thank you one more time and wish you a wonderful dayKind regar ...
maciek_l
Infinite loop first post?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 2, 2021 at 11:20am
4
Most recent comment from PenciDesign Supporter:Hi,About your request, there 2 files you need to modify:wp-content/themes/soledad/content-single.phpwp-content/themes/soledad/comments.phpwp-content/themes/soledad/inc/load_next_prev_posts.php: this f ...
kostas1986
Undefined variable $meta_sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 2, 2021 at 11:14am
5
Most recent comment from kostas1986:Everything seems ok now. Thanks!
ssdfdsfds
"page no sidebar" ?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 2, 2021 at 9:33am
7
Most recent comment from jay1018:Cleared the WP-Rocket cache and it's loading well. Thanks guys. Best support.
ssdfdsfds
hamburger menu optionsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 2, 2021 at 8:54am
5
Most recent comment from PenciDesign Supporter:Hi @jay1018,I've to reply to your question on this ticket: https://pencidesign.ticksy.com/ticket/2928227/Please check & don't post your question on the multi tickets.Regards,PenciDesign.