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Public Tickets

kkaplane Portfolio Silder + Author SilderClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 5, 2021 at 4:29pm   10 Most recent comment from PenciDesign Supporter:Hi,Please follow our instructions in the previous reply. Because slider 20 doesn't support the author box and the Penci Authors Element doesn't support display as the single slider, so you M ... wasifshah1999 Theme is too slowClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 5, 2021 at 12:51pm   15 Most recent comment from PenciDesign Supporter:Hi,I've checked your site. The lazyload has been disabled & the image delay because it needs a little time to be fully loaded.Please clear your browser cache then check again.Regards,PenciDesign. Jared0323 mega menu picturesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 5, 2021 at 10:24am   3 Most recent comment from Jared0323:Thank you so much for your quick response. It really helpful for me! habbsmedia LogoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 4, 2021 at 6:33pm   2 Most recent comment from PenciDesign Supporter:Hi,By default, if you have not set any logo image on Customizer settings, Soledad will display the default logo.In case you want to hide the logo, please go to Appearance → Customize → Custom CSS ... DeBeerMedia01 Main menu columnsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 4, 2021 at 3:28pm   3 Most recent comment from DeBeerMedia01:Wow, thanx for the swift reply :-) subaru20 Website brokenClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 4, 2021 at 2:08pm   16 Most recent comment from PenciDesign Supporter:Hi,Please download the attachment file then overwrite it to: wp-content/themes/soledad/inc/templates/about_author.phpRegards,PenciDesign. andrewsgibson Search page widthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 4, 2021 at 1:17pm   3 Most recent comment from andrewsgibson:Thanks, that did it. :) Amari Allah Is there a way to increase the container size for posts?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 4, 2021 at 3:41am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: body .wrapper-boxed + .container {    width: 100%;    max-width: 1400px;    margin-left: auto;� ... ckstudio How to Change the Static Homepage Header ImageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 3, 2021 at 1:29am   4 Most recent comment from PenciDesign:Hi @Joannekellythenextstep,No, you don't need to pay for Elementor Pro to do that.Also, if you have any questions, please create a new ticket, don't put a reply to tickets of other people be ... laure_b Titles align leftClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 2, 2021 at 7:42pm   5 Most recent comment from laure_b:Works like a charm, thanks a lot! fioridizuccaimmagine Hide these fields from categoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 1, 2021 at 12:08pm   2 Most recent comment from PenciDesign Supporter:Hi,This is a standard theme feature, so you can't remove it.Regards,PenciDesign. MattMadsen Mess up siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 1, 2021 at 9:17am   5 Most recent comment from MattMadsen:Ty, i try and se if it helps imreysagar Instagram Feed GoneClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 1, 2021 at 5:40am   4 Most recent comment from PenciDesign Supporter:Hi,Please clear your browser then check again. I've accessed this link without any problem.Regards,PenciDesign. denvilleradio Mixcloud LogoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 30, 2021 at 5:16pm   4 Most recent comment from PenciDesign Supporter:Hi,For the branding & image copyright, our theme using the icon of FontAwesome here: https://fontawesome.com/. We've forward your request to the developer and will update this icon as soon as it ... LazyBit Regenerate CSS file buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 30, 2021 at 3:49pm   7 Most recent comment from PenciDesign Supporter:Hi @Cedalise Metayer,1. Maybe your server config doesn't compatible with the Page Speed Optimizer plugin, please read the document here and follow the instruction: https://optimize.pencidesign.n ...