Public Tickets
elisefribouletperrier
mise en page pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 23, 2022 at 10:10am
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, we support the English content only, so please write your question in English.Regards,PenciDesign.
jijiart
To change subtitleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 23, 2022 at 7:43am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → Slogan Text: change this text at the Header Slogan Text option.Regards,PenciDesign.
docta
Blog page not following Category, Tag, Search, Archive LayoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2022 at 5:57pm
2
Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot & URL of your issue.Regards,PenciDesign.
PhilDufour
Term Never Keep CategoriesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2022 at 5:12pm
2
Most recent comment from PenciDesign Supporter:Hi,At Soledad theme, we've modified all the default features & functions of the Elementor/WP Bakery to work perfectly with theme features, so some options/features of Elementor will be different ...
jimfarg
0 bounce rate after theme updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2022 at 4:34pm
2
Most recent comment from PenciDesign Supporter:Hi,That is strange because we've not made any big changes about performance & optimization code. But I'll take a time to check then you a report later.Regards,PenciDesign.
kevinknow888
change license key domainClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2022 at 3:29pm
2
Most recent comment from PenciDesign Supporter:Hi,I've transferred your license to https://tech.zngrowth.com. Please check then activate it.Regards,PenciDesign.
Maxivillus
'Search' style on siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2022 at 10:13am
7
Most recent comment from Maxivillus:I'll be waiting, thanks!
Maxivillus
Borders on 'Mid Bar'Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2022 at 10:03am
6
Most recent comment from Maxivillus:Problem sovled.When I changed other properties of the form, fields appeared. Apparently there are some errors in the processing of changing the properties of the form fields.
yizhe123
A bug on the mobile navigation menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2022 at 8:16am
4
Most recent comment from PenciDesign Supporter:Hi,About this issue, please clear all the browser cache then check again.Regards,PenciDesign.
jijiart
How to connect ".Soledad Instagram Feed"Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2022 at 6:50am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to your dashboard → Soledad → Connect Instagram: follow the instruction then connect Instagram account here,Then navigate to Appearance → Widgets: delete the current Soledad Instag ...
jijiart
Changing to Slide images on the top pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2022 at 6:45am
2
Most recent comment from PenciDesign Supporter:Hi,This is a Featured Slider section of this theme, all the images you've seen are the featured image of the post.You can change the Featured Slider settings on Appearance → Customize → Featu ...
yizhe123
Header Seach styleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2022 at 6:28am
2
Most recent comment from PenciDesign Supporter:Hi,By default, the header builder only supports the header search style "slide up". We'll consider add more style in the future update.Regards,PenciDesign.
Jan Scherders
Mobile layoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 21, 2022 at 1:19pm
4
Most recent comment from PenciDesign Supporter:Hi,
Change this code to:
@media only screen and (max-width: 960px) {
.penci-sidebar-content {
display: none;
}
}
Regards,PenciDesign.
olafvangastel
logged in looks different than liveClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 21, 2022 at 1:06pm
2
Most recent comment from PenciDesign Supporter:Hi,About this case, please delete the Penci Shortcode & Performance plugin then re-install it again by going to Appearance → Customize → Install Plugins.Regards,PenciDesign.
NordherzBlog
license key registredClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 21, 2022 at 1:05pm
2
Most recent comment from PenciDesign Supporter:Hi,I've transferred your license to the main domain, please check then activate it.Regards,PenciDesign.