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Public Tickets

Deborah_L Pictures not visible on home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 17, 2021 at 6:14am   3 Most recent comment from Deborah_L:Thank you PenciDesign,I deactivated the caching plugin (borlabs) and now it works. Will also look into the google analytics issue.:) edwinlopezibarra Testimonials avatar images are croppedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 17, 2021 at 3:15am   4 Most recent comment from PenciDesign Supporter:Hi,1. Please clear all your site cache then check again. Some avatar images still showing full because you've uploaded the wrong image ratio.2. Please go to Appearance → Customize → Single Po ... dlh1045 Change Default Portfolio Page background colorClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated September 17, 2021 at 3:09am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: /* change the single portfolio background */body.single-portfolio #main {    background-color: #f1f1f ... Adrian Schaub how to post a like counter to all postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2021 at 11:02am   5 Most recent comment from Adrian Schaub:Perfect - you are my god / godess :-)The only comment for later readers of this string is to not forget to remove after the section below (because the "if" for the zero dropped away).thanks again and ... elyzia WhatsappClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2021 at 8:49am   2 Most recent comment from PenciDesign Supporter:Hi,You've entered the wrong WhatsApp number format, please read the instruction here: https://faq.whatsapp.com/iphone/how-to-link-to-whatsapp-from-a-different-app/?lang=enPlease put in a WhatsApp ... mswmsw Breamcrumb issue and lazy loading issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2021 at 2:41am   2 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Yoast SEO Settings → Search Appearances → Breadcrumbs, enter the title at Anchor text for the Homepage.2. Go to Appearance → Customize → Speed Optimization → General & Laz ... Rivenche Traduction et recherche solutionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2021 at 3:06pm   2 Most recent comment from PenciDesign Supporter:Hi,1. You can translate all theme text by going to Appearance → Customize → Quick Text Translation → Text: "Your Comment",2. For the Google reCaptcha, please install the search and install Advan ... rachelswirl Badges no longer workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2021 at 7:34pm   5 Most recent comment from rachelswirl:Thanks I've chosen to remove it as I couldn't figure out how else to get around it and I don't think I'm gaining an awful lot from it. TeunB count of reactionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2021 at 5:17pm   2 Most recent comment from PenciDesign Supporter:Hi,You can change this text by going to Appearance → Customize → Quick Text Translation, find and replace the text at Text: "comment" filed.Regards,PenciDesign. denvilleradio Mega Menu Post Open in New Tab/WindowClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2021 at 4:58pm   2 Most recent comment from PenciDesign Supporter:Hi,Please try to install the External Links plugin, this plugin helps you config the target of all links on your site.Regards,PenciDesign. xScorpionx widget_tag_cloud_args does not work with tag cloud in sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2021 at 4:55pm   13 Most recent comment from PenciDesign Supporter:Hi,Thank you for let me know about this.Have a good day.Regards,PenciDesign. mswmsw Featured SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2021 at 4:48am   4 Most recent comment from PenciDesign Supporter:Hi,I can't access your site, so please go to Appearance → Theme Editor:Select theme to edit: Soledad,Navigate to functions.php (Theme Functions), find: (line 4274) $featured_args['tax_quer ... uyennguyen309 get problem installing theme Soledad into my websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 11, 2021 at 11:35am   2 Most recent comment from PenciDesign Supporter:Hi,About this issue, please read the instruction here: https://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/ OR you can forward this message to hosting sup ... Angela Puzzolanti Adding sub-header line break to recipe cardClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 12, 2021 at 2:53am   12 Most recent comment from Angela Puzzolanti:It is now fixed so you can close this ticket. I'm not sure what made it start working but I'm happy it did :) Thank you for all your help. fioridizuccaimmagine Media toolbar positionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 11, 2021 at 8:47am   4 Most recent comment from PenciDesign Supporter:Hi,Yes. We'll address this bug in the future release.Regards,PenciDesign.