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Public Tickets

JsuisHoward SidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2021 at 3:02pm   5 Most recent comment from JsuisHoward:Hi, Thank you very much for your time and your help! Best regards, Howard revistaelmensajero Imagen destacada de un videoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2021 at 12:38pm   4 Most recent comment from PenciDesign:Hi,No - it will take the featured imageBest Regards,PenciDesign sam_opp Image sizesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2021 at 12:02am   45 Most recent comment from PenciDesign:Hi @satomit,Please create a new ticket and we will check it to help you.Please don't put a reply to the tickets of other people because they will get a notification email from your reply.Best Reg ... maks131313 comment-page-1Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2021 at 2:21pm   2 Most recent comment from PenciDesign:Hi,It's pagination comment links auto renders by WordPress, you can check more here:https://wordpress.org/support/topic/break-comments-into-pages-2/If you want to disable it, the Yoast SEO plugin ... laurenflynn1 IMAGES NOT LOADINGClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2021 at 2:18pm   2 Most recent comment from PenciDesign:Hi,As I see you're using SG Optimize plugin, let's go to Dashboard > SG Optimize setting page > and un-check on "Lazyload Media" - then check it again.You don't need to use this feature ... cartiows InstagramClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2021 at 9:24am   2 Most recent comment from PenciDesign:Hi,It loads the highest quality with 1440x1440px - check this image: http://prntscr.com/11mp9soBut, it needs to resize to a smaller size to display on your pages so it looks poor quality.Instagram gi ... gulkana Database UsageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2021 at 3:23am   2 Most recent comment from PenciDesign:Hi,No - it's not the table created by the theme. You can remove it.Best Regards,PenciDesign Lordpkappa Review Modue problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2021 at 1:31am   2 Most recent comment from PenciDesign:Hi,It already works, but we've limited the width of the image.If you want to change the width of the image on the review box, please add more this code to Customize > Custom CSS: .penci-review-th ... dashofdirt Final CustomizationsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2021 at 1:28am   4 Most recent comment from PenciDesign:Hi,I see you've set the name for that font is "MerchantLedgerThin"So, you need to change the Custom CSS code I sent to this code: ul.homepage-featured-boxes .penci-fea-in h4{ font-family: 'M ... Mariana AMP ProblemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2021 at 1:34pm   13 Most recent comment from PenciDesign:Hi @chavanabhi88,Please create a new ticket and give us more information and we will check it to help you.If you can't create a new ticket, you can send us an email via our contact formPlease don ... pbourelly Bourelly urlClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2021 at 1:43am   2 Most recent comment from PenciDesign:Hi,1/ Normally, it won't cause the conflict if you don't use a plugin to remove 'category' words on the URL:https://isog.org/category/background-check-and-locate/because the page y ... dashofdirt Cookies Button FontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2021 at 1:39am   2 Most recent comment from PenciDesign:Hi,Please add more of this code to Customize > Custom CSS to do that: .penci-gprd-law .penci-gprd-accept, .penci-gprd-law .penci-gprd-more{ font-family: 'Oswald', sans-serif; } Best Regards, ... gulkana Save ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2021 at 1:30am   2 Most recent comment from PenciDesign:Hi,If you want to export and import the Customizer data, you can use the plugin Customizer Export/Import to do that.Best Regards,PenciDesign liadangiolino Category archive pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2021 at 3:12pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently, this theme doesn't support this feature.We will consider adding this feature in future updates.Best Regards,PenciDesign mrxmrx font size on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2021 at 12:13am   2 Most recent comment from PenciDesign:Hi,It's only an optical illusion ( like you mean )If you don't change the font size for mobile, it still the same.Best Regards,PenciDesign