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Public Tickets

TwinsOnToes Penci Speed Optimizer pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 27, 2021 at 8:17am   5 Most recent comment from TwinsOnToes:Hi, Thanks a lot for the quick reply. You can close the ticket :) Jack Load order of blocksClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 27, 2021 at 7:53am   4 Most recent comment from PenciDesign:Hi,I understand what you mean. But, the sliders need to use javascript to make it works. When the javascript doesn't loaded 100%, it can't make the slider show. The CSS will load faster than ... zzrilakkuma Critical CSS toolClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 27, 2021 at 3:17am   3 Most recent comment from zzrilakkuma:OK, it has to put on https://Thank you for your support. naama30 sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2021 at 12:54am   2 Most recent comment from PenciDesign:Hi,1/ You can disable it via Customize > Featured Slider > General > and un-check on "Enable Featured Slider"2/ We've checked before running the javascript from our codes, so you don't need ... panannablogdiviaggi featured photosClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2021 at 12:39pm   2 Most recent comment from PenciDesign:Hi,This issue caused by you've enabled the lazyload images/media from SG Optimize, Jetpack or another lazyload images plugin, let's check and disable it because the theme already supports la ... Maria Ines Penci SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2021 at 4:26am   4 Most recent comment from PenciDesign:Hi,You can go to Dashboard > Penci Slider > All Slides > hover mover on the slider heading text and drag & drop to re-order the slides.Best Regards,PenciDesign Komedy Penci SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2021 at 5:22pm   5 Most recent comment from Komedy:Thank you very muchWarren dariobella postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2021 at 3:38pm   2 Most recent comment from PenciDesign:Hi,You can go to Customize > General > Show/Hide Social Sharing > and hide the like hereTo manage the widgets, please go to Appearance > Widgets > remove widgets you don't want to use on the "Mai ... Dzorro12 ABDEL backrund colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2021 at 12:48pm   8 Most recent comment from Dzorro12 ABDEL:Thanks its Ok NewGreat thanks Brohttps://prnt.sc/11x7dtp R4MYYY Version 9 OptimazationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2021 at 12:46pm   12 Most recent comment from PenciDesign:Hi,Can you tell me more detail about this?What's the position you want to change on desktop & mobile views?Best Regards,PenciDesign girlknowstech How to hide logo when screen is small OR when on mobile?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2021 at 4:32pm   2 Most recent comment from PenciDesign:Hi,You can add more this code to Customize > Custom CSS to do that: @media only screen and (max-width: 960px){     #header .inner-header {     display: none;     } } Best Regards,Penc ... fabaff ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2021 at 4:30pm   5 Most recent comment from PenciDesign:Hi,YeahBut, our developers just tested the latest version 7.9.0 + Elementor latest version 3.2.1 and didn't see any problem.So, can you go ahead to update it and if the issues still appear, can y ... showthinker Emergency!! Missing the appearance!Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2021 at 3:31pm   2 Most recent comment from PenciDesign:Hi,This issue caused by you've changed the theme name folder or you're using soledad child theme before and now you've activated the parent theme.If you've used the child theme bef ... Komedy Critical CSS ToolClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2021 at 2:37pm   14 Most recent comment from Komedy:That is excellent thankyou very much. Great support once again ! All the Best Warren siscof3 Error Critical CSS ToolClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2021 at 8:41am   8 Most recent comment from PenciDesign:Hi, Your mobile loads AMP pages - not normal responsive page: http://prntscr.com/11uy5jhPlease go to http://inhousecreativos.com/ on mobile - not http://inhousecreativos.com/amp/ Best Regards, Penc ...