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Public Tickets

jobokoth SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 13, 2021 at 1:02am   2 Most recent comment from PenciDesign:Hi,As I see you're using Elementor to config the homepage. So, please use the element "Penci Custom Slider" to get the Penci Slider display.Best Regards,PenciDesign pship_mkting_2021 Issue with CORS policyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 13, 2021 at 12:52am   2 Most recent comment from PenciDesign:Hi,Yeah, your config is wrong and it caused the CORS Policy from the browsers. It's not the issue controlled by the theme itself.If you want to use the theme on the URL: https://www.partnership- ... Chriistyii Hide Social Icons from Header on MobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 13, 2021 at 12:48am   4 Most recent comment from PenciDesign:Hi,Please add more of the code as I said and save it & clear all the cache then check it again.If it still doesn't work, keep the code in Customize > Custom CSS and let me know to I can check it. ... Pizzuka exclude categoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 12, 2021 at 2:07pm   6 Most recent comment from PenciDesign:Hi,You just need one tag:  "featured" - no need more tag.. Just use this tag to filter the posts on the slider, right?Best Regards,PenciDesign fra18 disqus plugin blocks social icons in articles opened with facebook appClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 12, 2021 at 1:47pm   2 Most recent comment from PenciDesign:Hi,I just checked it and I see it works fineCheck more on this video.Best Regards,PenciDesign pbourelly Bourelly logo withClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 12, 2021 at 11:14am   2 Most recent comment from PenciDesign:Hi,We will have a new update this month to help you can optimize the scores on Google Page Speed, you just need to wait for this update to improve the scores on Google Page SpeedBest Regards,PenciDesi ... pbourelly Bourelly homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 12, 2021 at 1:05am   2 Most recent comment from PenciDesign:Hi,You can check this guide to know how to config a page by using Elementor.After done, you can set that page as your homepage by going to Dashboard > Settings > Reading > Your homepage displays > sel ... pbourelly Bourelly sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 12, 2021 at 1:03am   2 Most recent comment from PenciDesign:Hi,Unfortunately, there is no way to do that..Best Regards,PenciDesign pbourelly Bourelly megamenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 11, 2021 at 1:27pm   2 Most recent comment from PenciDesign:Hi, Currently, there is no order for posts on the category mega menu. We will consider adding this option in future updates. Best Regards, PenciDesign haroldcardenaslema AMP ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 11, 2021 at 7:45am   6 Most recent comment from PenciDesign:Hi @lyvanhiep,If you can't create a ticket, you can send us an email via our contact formBut, please don't put your reply to tickets of other people because they will get a notification emai ... eventadevelopment remove word authorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 11, 2021 at 12:30am   4 Most recent comment from PenciDesign:Hi,We've said about this issue in the documentation for Soledad - please take it a look hereBest Regards,PenciDesign Joern Problems with ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 10, 2021 at 4:05pm   2 Most recent comment from PenciDesign:Hi,That demo required for Elementor plugin, please go to Appearance > Install Plugins > and install & activate the plugin Elementor.Best Regards,PenciDesign maks131313 logo disappearsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 10, 2021 at 3:57pm   8 Most recent comment from PenciDesign:Hi,You can see the text above it:"These numbers don't directly affect the Performance score." - check this image: http://prntscr.com/1191fd5That means it doesn't affect your site speed.If y ... Joern Problem with PluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 9, 2021 at 1:40pm   3 Most recent comment from PenciDesign:Hi,It seems the shortcodes:[tnc-pdf-viewer-iframe file="https://diskurs-hamburg.de/wp-content/uploads/2021/04/DISKURS-Beitraege-aktiv.pdf" width="1920" height="1050" download="true" print="true" fulls ... heyckendorf-interactive Need helpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 9, 2021 at 10:39am   2 Most recent comment from PenciDesign:Hi,It seems you have a plugin caused the problems. Please try clear all the cache then deactivate all plugins (except plugins that come with the theme ) and try it again. If it works, let enable each ...