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Public Tickets

Komedy Remove Background Image from Featured SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 20, 2021 at 3:53pm   2 Most recent comment from Komedy:Figured it out thank you.All sorted Lori The Designer Social Icons & Search bar in SidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 20, 2021 at 12:38pm   5 Most recent comment from Lori The Designer:Thank you so much! The ticket can be closed. TwinsOnToes Instagram slider widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 20, 2021 at 2:54am   7 Most recent comment from TwinsOnToes:Hi Team, Thank you so much for resolving our doubts so quickly. Your theme is great and user-friendly. Hats off to the customer support team for making our life easier. We are proud that we chose you ... timas111 Domain ChangeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 19, 2021 at 4:35pm   2 Most recent comment from PenciDesign:Hi,You can move the theme normal, the purchased code should be moved also.Best Regards,PenciDesign PreciousBirdy Change Text - Next Post - Previous PostClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2021 at 3:52pm   3 Most recent comment from PreciousBirdy:Thank you so much :-) Thanks also for replying so quickly.  There are so many great Customizer options in Soledad which save so much time - this is very helpful.All the best,Angela JsuisHoward SidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2021 at 3:02pm   5 Most recent comment from JsuisHoward:Hi, Thank you very much for your time and your help! Best regards, Howard revistaelmensajero Imagen destacada de un videoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2021 at 12:38pm   4 Most recent comment from PenciDesign:Hi,No - it will take the featured imageBest Regards,PenciDesign sam_opp Image sizesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2021 at 12:02am   45 Most recent comment from PenciDesign:Hi @satomit,Please create a new ticket and we will check it to help you.Please don't put a reply to the tickets of other people because they will get a notification email from your reply.Best Reg ... maks131313 comment-page-1Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2021 at 2:21pm   2 Most recent comment from PenciDesign:Hi,It's pagination comment links auto renders by WordPress, you can check more here:https://wordpress.org/support/topic/break-comments-into-pages-2/If you want to disable it, the Yoast SEO plugin ... laurenflynn1 IMAGES NOT LOADINGClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2021 at 2:18pm   2 Most recent comment from PenciDesign:Hi,As I see you're using SG Optimize plugin, let's go to Dashboard > SG Optimize setting page > and un-check on "Lazyload Media" - then check it again.You don't need to use this feature ... cartiows InstagramClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2021 at 9:24am   2 Most recent comment from PenciDesign:Hi,It loads the highest quality with 1440x1440px - check this image: http://prntscr.com/11mp9soBut, it needs to resize to a smaller size to display on your pages so it looks poor quality.Instagram gi ... gulkana Database UsageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2021 at 3:23am   2 Most recent comment from PenciDesign:Hi,No - it's not the table created by the theme. You can remove it.Best Regards,PenciDesign Lordpkappa Review Modue problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2021 at 1:31am   2 Most recent comment from PenciDesign:Hi,It already works, but we've limited the width of the image.If you want to change the width of the image on the review box, please add more this code to Customize > Custom CSS: .penci-review-th ... dashofdirt Final CustomizationsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 18, 2021 at 1:28am   4 Most recent comment from PenciDesign:Hi,I see you've set the name for that font is "MerchantLedgerThin"So, you need to change the Custom CSS code I sent to this code: ul.homepage-featured-boxes .penci-fea-in h4{ font-family: 'M ... Mariana AMP ProblemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2021 at 1:34pm   13 Most recent comment from PenciDesign:Hi @chavanabhi88,Please create a new ticket and give us more information and we will check it to help you.If you can't create a new ticket, you can send us an email via our contact formPlease don ...