Public Tickets
Ricsca
Disable WPBakery Page BuilderClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 21, 2021 at 9:32am
3
Most recent comment from Ricsca:I always prefer to have as few plugins installed as possible.Ok, so don't uninstall wpbakary.Thanks
Tazio_p
how to display sloganClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 21, 2021 at 2:13am
2
Most recent comment from PenciDesign:Hi,Unfortunately, currently the header style 9 doesn't support display the slogan. Because there is no space to display it on style 9...Best Regards,PenciDesign
fjfranco
Install Slider RevolutionClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 20, 2021 at 9:51pm
2
Most recent comment from Penci Design:Hi,To do that, please go to themeforest.net and login to your Envato account - the account you've used to buy the theme before. Then go to download page, find the theme here and download "Inst ...
maticholobar
AMPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 20, 2021 at 9:20am
3
Most recent comment from PenciDesign:Hi,Have you used the latest version of the Yoast SEO plugin? Because as I can see there is an issue with Yoast SEO.Best Regards,PenciDesign
kristinee
Mobile Friendly/Mobile Responsive DesignClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 20, 2021 at 5:44am
9
Most recent comment from kristinee:It worked! Thank you so much for the help and for your patience. I really appreciate it :)
palawanvanguard
Author Box at AMP post or pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 20, 2021 at 5:20am
2
Most recent comment from PenciDesign:Hi,At this moment, our AMP plugin doesn't support to display author box on AMP pages.We will add more this feature in the next update version of AMP - please follow the update changelog here to k ...
kuborobotum
Post PendingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 20, 2021 at 4:41am
6
Most recent comment from PenciDesign:Hi,By default, the 'author' role from WordPress itself doesn't need any role when published a new post. We don't have any limit for this inside the theme also. So, we can't he ...
shirleydt
topbar post titleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 19, 2021 at 3:33pm
2
Most recent comment from PenciDesign:Hi,You can adjust the max-width for the "Top Posts" section via Appearance > Customize > Topbar > General to do that.Best Regards,PenciDesign
showthinker
Facebook Page BoxClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 19, 2021 at 9:31am
3
Most recent comment from showthinker:Hi, The question was solved. Thank you so much!Sonia
douglasquadros
Mega Menu LinkClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 19, 2021 at 2:49am
4
Most recent comment from Penci Design:Hi,I can't login on your site. I live in Viet Nam. Please check it againPlease change link mega with this guide:
Go to folder /wp-content/plugins/penci-framework/mega-menu/open for edit the file ...
alex_paula
Mega MenuClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 19, 2021 at 2:36am
2
Most recent comment from Penci Design:Hi,I'm not clear about the issue.Please send me screenshot for the issue. I will check it help you.Best Regards,PenciDesign
goodcarts
AMP issuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 19, 2021 at 1:56am
2
Most recent comment from PenciDesign:Hi,Yeah, at this moment, there is no way to convert the WP Embed Instagram to display on the AMP.So, I think you can disable the AMP for all posts you embed the Instagram on the right side of the edit ...
lyddit
How to insert a gallery Style 2Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 18, 2021 at 3:08pm
3
Most recent comment from lyddit:Thank you. I finally could get it working following your hint...
juliaajennings
Image Size Changing to 6x4 When Viewing Page Not Logged InClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 18, 2021 at 3:59am
4
Most recent comment from PenciDesign:Hi,It's placeholder for use lazyload images.We will use images with a small size to load first and the real image will be loads after that and replace to those images. It makes your site load fas ...
missterpan
Speed Optimization SectionsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 18, 2021 at 2:00am
2
Most recent comment from PenciDesign:Hi,1/ Please update your theme to the latest version to get it. As I see you're using old version of the theme.To update the theme, please check this guide. - remember do step 4 after updated th ...