Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Apostolos .Soledad Login/RegisterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2021 at 3:27am   2 Most recent comment from PenciDesign:Hi,We've adjusted it in the latest version of the Soledad theme - version 7.8.0So, please update the theme to the latest version 7.8.0 by doing follow this guide.And by default, the registration ... YUHAOHOUSE Fail importing themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2021 at 3:17am   2 Most recent comment from PenciDesign:Hi,Can you tell me in detail what's your problems?Best Regards,PenciDesign naama30 AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2021 at 2:55am   2 Most recent comment from PenciDesign:Hi,1/ You can check this guide to know how to setup AMP:http://soledad.pencidesign.com/soledad-document/#ampBy default, here is the way AMP works:When someone on mobile or tablet > access google and s ... naama30 Optimize Speed for this themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2021 at 2:49am   2 Most recent comment from PenciDesign:Hi, First please make sure you're using the latest version of the theme - version 7.8.0 - if not let update it by doing follow this guide. - remember to do step 4 after updated the theme on ste ... CalculatedTraveller Change Read More textClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 13, 2021 at 6:14pm   3 Most recent comment from CalculatedTraveller:Thank you! I love how responsive you are with support tickets showthinker Website can not show up on my cellphone.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 13, 2021 at 3:23pm   2 Most recent comment from PenciDesign:Hi,It's not an issue caused by the theme itself.It's a bot protected firewall from your hosting or a plugin you're using. Let's contact your hosting provider and ask them about thi ... Ricsca In-article Google ADSClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 13, 2021 at 7:28am   2 Most recent comment from Penci Design:Hi,If you want add ads on content postPlease go to Dashboard > PenNews >Ads management  then insert ads.then insert ads shortcode into content postBest Regards,PenciDesign marsm Featured image not shared via TwitterClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 12, 2021 at 1:17pm   3 Most recent comment from marsm:The culprit was the All In One SEO plugin. It's been deleted and replaced with Yoast. Everything seems to be working fine now. Dzorro12 ABDEL AMP plugin problem with SOLDEADClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2021 at 1:15pm   3 Most recent comment from Dzorro12 ABDEL:Thank you so much for your help tim-nieuwpoort Hide like countClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2021 at 12:51pm   12 Most recent comment from PenciDesign:Hi,If so, you should ask the author of the plugin about how to display this button outside the loop.Because you can see it doesn't work when you put it outside the loop content.Best Regards,Penci ... Raymond Lee Media fileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2021 at 1:52am   2 Most recent comment from PenciDesign:Hi,No - a media file from your media library shouldn't affect to Slider Revolution.It seems you have another problem caused this issue. I recommend you check again the settings from Slider Revolu ... a747 Featured Images Not ShowingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2021 at 1:47am   10 Most recent comment from PenciDesign:Hi @cristelget-web,If you get any problem, let create a new ticket and we will help you with this.Please don't put reply to a ticket of another people because they will notice email from your rep ... rlix Sidebar category count numbersClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2021 at 12:15am   3 Most recent comment from rlix:Thank you! chilesandsmoke Image Loading Issues: Featured SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 11, 2021 at 4:05pm   4 Most recent comment from PenciDesign:Hi,Yes, let disable and test it again.Best Regards,PenciDesign zach_machocho Changing Theme The Main ColorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 11, 2021 at 3:33pm   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.First, you need to change the general accent color on the Customize via Appearance > Customize > go to each option > Colors > and change the accent color there.Second ...