Public Tickets
twoticketsporfavor
Multiple issuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 8, 2021 at 5:51pm
5
Most recent comment from twoticketsporfavor:All working now. Thank you! Awesome support as always! Michael
ernestorocco
Auto loadClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 8, 2021 at 3:59pm
4
Most recent comment from PenciDesign Supporter:Hi,Please send me your site login credential in a PRIVATE reply. I'll log in and check your site config.Regards,PenciDesign.
rayray493
URL Generation/404 ErrorsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 8, 2021 at 12:02pm
3
Most recent comment from rayray493:That's great - I have done that. Thank you for your help!
dzviva
refundClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 8, 2021 at 9:56am
4
Most recent comment from PenciDesign Supporter:Hi,Please keep waiting. I'll forward your request to my leader.Regards,PenciDesign.
homedude0
Enable AMPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 8, 2021 at 4:02am
17
Most recent comment from PenciDesign Supporter:Hi,Please check your AMP page again. I've checked on http://validator.ampproject.org and have not found any errors/warnings.Example: https://validator.ampproject.org/#url=https%3A%2F%2Fhomedude.n ...
Paxos Magazine
Color textClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 7, 2021 at 11:47am
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.penci-readmore-btn.penci-btn-make-button a { background-color: #bf9f5a; /* change button backgrou ...
groundvisiontechnologies
Section not giving the desired categoriesClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 7, 2021 at 8:16am
5
Most recent comment from groundvisiontechnologies:Oh ok..Thank you.
JessicaWhite0
Critical CSS Optimizer Not Working / Conflict with FirewallClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2021 at 11:31pm
10
Most recent comment from PenciDesign Supporter:Hi,
I've regenerated critical CSS for your homepage again.Please check.Regards,PenciDesign.
SophieBenson
Change homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2021 at 5:12pm
5
Most recent comment from SophieBenson:Exactly what I wanted - thank you so much!
vaninasimon
footer instagram widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2021 at 2:51pm
5
Most recent comment from PenciDesign Supporter:Hi,The Instagram widget doesn't update because your homepage displays a cache version by WP-Super-Cache.For next time, please go to the Settings » WP Super Cache page and click on 'Delete C ...
MehdiAlioui
Custom mobile (AMP) versionClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 6, 2021 at 2:50pm
11
Most recent comment from MehdiAlioui:It's solved.Thank you very much è
lukeacarpenter
Removing category header on category pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2021 at 12:43pm
3
Most recent comment from lukeacarpenter:Thank you, Luke
huynen
Avoid serving legacy JavaScript to modern browsersClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2021 at 10:53am
2
Most recent comment from PenciDesign Supporter:Hi,We always improve theme code quality and will consider converting the old JS code to the new in the future.At this time, as you have seen on the Google Pagespeed Insights report, this problem doesn ...
lukeacarpenter
Ad positioningClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2021 at 10:44am
16
Most recent comment from lukeacarpenter:Hi,I will update later though for now this is perfect.Your support is amazing. Thank you so much for your help,Luke
codeupdates
Can we use the standard homepage without importing demo data?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2021 at 8:04am
2
Most recent comment from PenciDesign Supporter:Hi,You can read the document to build your homepage without importing demo by following this link: https://soledad.pencidesign.net/soledad-document/#homepageRegards,PenciDesign.