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Public Tickets

dcfashionfool ​Frontpage/Homepage wont'l loadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 12, 2024 at 6:16pm   3 Most recent comment from PenciDesign Supporter:Hi,I've checked the URL you sent, the homepage content is a default HTML page of your hosting/server provider.You should address this issue with the hosting support team because not all content i ... babyu hide post thumbnail​ in customizing ▸other ​posts layoutsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 12, 2024 at 2:51pm   5 Most recent comment from babyu:Hi,Leave it - i fixed it. thanks. fyi !important -was missing in the code. ul.penci-wrapper-data li .thumbnail { display: none; } display: none !important; WA Indexing pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 12, 2024 at 8:52am   11 Most recent comment from PenciDesign Supporter:Hi,This is a robots.txt file on your site: https://worldlyassets.com/robots.txt, it was generated by the settings you've configured on the Yoast SEO plugin.The server connectivity is more about d ... hamidur240 Subscription payment method not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 12, 2024 at 5:46am   6 Most recent comment from PenciDesign Supporter:Hi,If your country doesn't support PayPal, I recommend using the Getpaid plugin. The Soledad theme also supports this plugin, and Getpaid supports a variety of payment gateways.Regards,PenciDesig ... alifarazsafdar220af UPDATE SEARCH BUTTON TEXT IN SEARCH FORMClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 11, 2024 at 6:54pm   2 Most recent comment from PenciDesign Supporter:Hi,You can change the text by go to Appearance → Customize → Quick Text Translations.Regards,PenciDesign. littlepellizza new demo 8.1.1Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 10, 2024 at 4:17pm   49 Most recent comment from PenciDesign Supporter:Hi,1. The current version of Soledad doesn't support these features. We'll add more options in a future theme update.2. I'm closing this ticket because it's too old and all issues ... mightyapps Zip has fatal errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 10, 2024 at 12:53pm   5 Most recent comment from mightyapps:ok. i have fixed. Vegannomads Change Color of LinksClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 9, 2024 at 8:55am   15 Most recent comment from PenciDesign Supporter:Hi,Please modify the code: body.single .elementor-widget-text-editor a {     text-decoration: underline;     font-weight: bold; }Regards,PenciDesign. Erik Child ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 9, 2024 at 3:34am   9 Most recent comment from PenciDesign Supporter:Hi,The issue is that when switching to the child theme, the cache and Elementor PRO plugin can't load files on your site. (You can check by editing the page with Elementor; all the elements are d ... senses Wrong review schemaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 8, 2024 at 4:38pm   21 Most recent comment from PenciDesign Supporter:Hi,1. The current version of Penci Review has already modified the maximum review score to 5. 2. You CAN'T adjust the ratingValue to be larger than 5 because Google will flag it as an error.Regar ... MArco Demo import failedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 8, 2024 at 10:37am   8 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: body.pcdark-mode {    --pcheading-cl: #000;}Regards,PenciDesign. chixyayun Sticky sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 8, 2024 at 6:30am   10 Most recent comment from PenciDesign Supporter:Hi,I've configured your post template.Please clear all the browser caches and check again.Regards,PenciDesign. Khandarmaa I can't change the layout of my site. edit elementor is not working. Does not appear on the screen. I am working with 3 themes from you. All 3 are not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 8, 2024 at 6:23am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. julyrod Penci Paywall and WooCommerceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 8, 2024 at 4:39am   3 Most recent comment from julyrod:Thank you for the information and quick reply firozdotcode 54 Years ago shows in Single postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 7, 2024 at 11:57am   6 Most recent comment from PenciDesign Supporter:Hi,I've fixed the single post font size.Please clear all the browser caches and check again.Regards,PenciDesign.