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Public Tickets

jackydeklerk1973 Exit PopupsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 29, 2024 at 2:42pm   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support this feature.Regards,PenciDesign. jackydeklerk1973 Rredirected LinkClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 29, 2024 at 1:53pm   7 Most recent comment from jackydeklerk1973:Thanks TennisLifeMagazine featured imagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 29, 2024 at 4:15am   2 Most recent comment from PenciDesign Supporter:Hi,The issue arises from the Lazyload feature in the SiteGround Optimizer plugin. The Soledad theme already includes lazyload features for all images, so you need to turn it off in all the plugins you ... Sharon England Mega Menu not loading properlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 29, 2024 at 12:31am   2 Most recent comment from PenciDesign Supporter:Hi, There are two ways to fix this issue: 1. Do not add any sub-menu items to the menu item that you've assigned as a mega menu. 2. Update the Soledad theme to the latest version, 8.5.1 by follo ... Lyan Penci Featured Image Overlay Elementor Webp supportClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 28, 2024 at 5:39pm   5 Most recent comment from PenciDesign Supporter:Hi @littlepellizza,Please send me your site admin account to [email protected]. I'll check and then help you.Regards,PenciDesign. CalculatedTraveller Flipboard Share ButtonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 28, 2024 at 3:12pm   5 Most recent comment from PenciDesign Supporter:Hi,Thank you for your information. I have noted it and will improve it in a future theme update.Regards,PenciDesign. wallus banner and logo displayClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 28, 2024 at 8:41am   2 Most recent comment from PenciDesign Supporter:Hi,The issue is that some images on your site are loading over HTTP while others are loading over HTTPS, which prevents the browser from rendering your images correctly. Please install the SSL Insecur ... KastriotJ ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 28, 2024 at 2:29am   2 Most recent comment from PenciDesign Supporter:Hi,All the Soledad Elementor elements are ready for translation into multiple languages.Have you read the document at this link: https://translatepress.com/translate-elementor-site/?Regards,PenciDesig ... WA Custom CSS - Table of ContentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 26, 2024 at 2:25pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS: add the custom CSS code in this option field.Regards,PenciDesign. Leo penci sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 25, 2024 at 5:27pm   12 Most recent comment from Leo:thx I thought it in setting > general  ameyasathaye placing AD unitClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 25, 2024 at 4:36pm   2 Most recent comment from PenciDesign Supporter:Hi,Please edit your homepage with the WPBakery Page Builder, then insert the Custom HTML element into the column where you want to show the ad. Here is a video tutorial:Regards,PenciDesign. WA Penci BlocksClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 25, 2024 at 4:32pm   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Menus, select the menu items, and remove the label text as shown in the screenshot below:Regards,PenciDesign. jackydeklerk1973 Amount of PagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 25, 2024 at 3:02pm   3 Most recent comment from jackydeklerk1973:Ok.Thank you so very much. You guys rock. Ram Kumar WPML plugin issue with Penci Soledad Demo ImporterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 24, 2024 at 4:32pm   2 Most recent comment from PenciDesign Supporter:Hi,1. After importing the demo data, you can deactivate the Penci Soledad Demo Importer plugin without any risk.2. If you find any issues, please send me a screenshot.Regards,PenciDesign. Leo Penci AMP home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 24, 2024 at 9:46am   6 Most recent comment from PenciDesign Supporter:Hi, Please go to dashboard > Header Builder > Edit with the "Penci Header Builder" then add the HTML content to the mobile sidebar content like the screenshot below: Regards,PenciDesign.