Public Tickets
sgilfus
Query Crashed SiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 23, 2024 at 4:48pm
4
Most recent comment from PenciDesign Supporter:Hi,
The Elementor Penci Latest Posts module is one of the most popular Elementor elements, widely used on our buyer sites and demos. Therefore, it is unlikely that this element is causing the issue, a ...
LillaGreen
Instagram Footer not connectingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 23, 2024 at 3:44am
9
Most recent comment from LillaGreen:Hello,Thank you - it works now again ;-)Greets Tsvete
vehuel
Error in AMP pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 23, 2024 at 1:33am
6
Most recent comment from PenciDesign Supporter:Hi,
You can disable AMP mode for all category pages to avoid this issue. To do so, go to Appearance → Customize → Penci AMP → Advanced Settings, and check the "Disable AMP for All Category Pages ...
ccannes
White Header in ProductsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 23, 2024 at 1:28am
3
Most recent comment from ccannes:Perfect! That solved the problem. Thank you so much!
vehuel
Codice Booking.com in AMP versionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 22, 2024 at 2:21pm
2
Most recent comment from PenciDesign Supporter:Hi,
I can confirm that all iframes are not working in AMP mode.
AMP (Accelerated Mobile Pages) is a lightweight version designed to focus on content delivery, helping users easily read general informa ...
Patrice Greanville
Soledad update filesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 22, 2024 at 1:37am
2
Most recent comment from PenciDesign Supporter:Hi,
You should update only the parent theme files. Do not update the child theme.Regards,PenciDesign.
michaellafrasse
Single post template with specific design for featured imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 21, 2024 at 4:53pm
3
Most recent comment from michaellafrasse:Thanks ;)
Kaprizo com
Last Update 11 September 2024Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 21, 2024 at 9:21am
3
Most recent comment from Kaprizo com:Ok. Thank you!
Sharif1860
footer issue at new update versionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 21, 2024 at 9:19am
2
Most recent comment from PenciDesign Supporter:Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.
Regards,PenciDesign.
adverttree
Action SchedulerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 20, 2024 at 9:57am
4
Most recent comment from PenciDesign Supporter:Hi,
Please check this image: https://imgur.com/a/jjZB31c
Regards,PenciDesign.
michaellafrasse
Migrate TemplateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 20, 2024 at 8:24am
3
Most recent comment from michaellafrasse:Thanks it's all good ;)
michaellafrasse
Show Tilte of my shop page woocommerceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 20, 2024 at 8:24am
11
Most recent comment from michaellafrasse:Thanks it's all good ;)
joseph
Penci AI smartcontent creatorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 20, 2024 at 4:11am
5
Most recent comment from PenciDesign Supporter:Hi,
I’ve checked your site, and the issue is caused by the Cloudflare JS optimization settings, which are affecting all the JavaScript functions on your site’s admin area.
Please log in to your Cl ...
luciadad
H1, H2, H2... in UPPERCASEClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2024 at 5:24pm
3
Most recent comment from luciadad:Done. Issue solved, thank you!
sgilfus
Adding image to postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2024 at 12:56am
6
Most recent comment from PenciDesign Supporter:Hi,
Thank you for letting me know. We'll double-check this plugin during our testing and provide you with an update once it's available.
Regards,PenciDesign.