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Public Tickets

Rboullay Paid postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 1, 2024 at 9:29am   9 Most recent comment from Rboullay:perfecteverything works nowfull thanks Clive Jones demo import problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 1, 2024 at 8:11am   6 Most recent comment from PenciDesign Supporter:Hi,If you have any problems with the theme configuration, please create a new ticket.Regards,PenciDesign. sourav Demo import not successfulClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 1, 2024 at 8:10am   8 Most recent comment from PenciDesign Supporter:Hi,You can install any demo yourself by following the document guide at this link: https://soledad.pencidesign.net/soledad-document/#import-demoRegards,PenciDesign. Rboullay TRanslationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 1, 2024 at 5:38am   7 Most recent comment from Rboullay:sorryFor that yesterday I’ve disable get paid and installed woocommerce insteadTranslation is now ok but no action on the button works ? I’ve wrote another ticket for that dspechtbossier Default post Layout By CategoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 1, 2024 at 1:26am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of Soledad doesn't support applying post templates to all posts in a specific category. The problem is that one post can be assigned to multiple categories, ... sourav How to change colors of variable headingsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 31, 2024 at 12:26pm   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .woocommerce div.product form.cart {  border: 2px solid #000;  padding: 30px;}Regards,PenciDesign. MArco remove the background of the post titles in the gridClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 31, 2024 at 12:23pm   2 Most recent comment from PenciDesign Supporter:Hi,Please edit the page content with the Elementor Page Builder and modify the Big Grid element as shown in the screenshot below:Regards,PenciDesign. sourav creating a custom single product pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 31, 2024 at 12:02pm   4 Most recent comment from PenciDesign Supporter:Hi,I've checked your site, and now you've changed the demo style.All the colors of the WooCommerce are located at Appearance → Customize → WooCommerce → Colors.Regards,PenciDesign. sourav Unable to edit headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 31, 2024 at 8:08am   2 Most recent comment from PenciDesign Supporter:Hi,The header layout is a pre-built layout, so it doesn't support adding custom rows. Please consider building a custom layout by going to the dashboard → Header Builder. Here are the detailed ... sourav Want to remove "view cart" optionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 31, 2024 at 8:02am   6 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .penci-sidebar-cart .penci-woo-cart-total-group {  bottom: 60px;}Regards,PenciDesign. CLAUDIO DE SOUZA TOCClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 31, 2024 at 1:38am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Table of contents → General → Enable Support in Post Types: select "Post".Regards,PenciDesign. goodcarts Featured Image Auto ScaledClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 30, 2024 at 9:45am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Single Posts → General → Custom Image Size for Featured Image: change the image size at this option field.Regards,PenciDesign. Samane Product GalleryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 30, 2024 at 9:37am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. Sharon England Content Not Found - ScreenBlackClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 30, 2024 at 1:23am   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that you have configured the popup content with the wrong Penci Block ID. Please go to Appearance → Customize → Promo Popup → Popup Display → Load Popup Content Using Penci B ... Daryl Fernquist revoke purchase codeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 30, 2024 at 1:21am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ...