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Public Tickets

wanderlustingheart Formatting issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 17, 2021 at 2:40am   2 Most recent comment from PenciDesign:Hi,1/ That's not a bug - this issue caused by you've selected to display "align-wide" for elements inside your page. When you selected "align-wide" - it auto-resize to full width 100% with t ... RestlessInTexas Instagram FooterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2021 at 4:20pm   3 Most recent comment from RestlessInTexas:Ok.  Thank you.  It's working now.  Now it will take some time to Activate plugins one at a time and see what caused the issues. ofcandogan Choosing a layout for homepage from demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2021 at 2:23am   4 Most recent comment from PenciDesign:Hi,Ahh, I see you're using Elementor to config the homepage. If so, please check this video tutorial to know how to config your site by using Elementor.Best Regards,PenciDesign tim-nieuwpoort Pin buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2021 at 2:48pm   3 Most recent comment from tim-nieuwpoort:OK thanks! grandiaseh Display problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2021 at 2:07pm   2 Most recent comment from PenciDesign:Hi,I think you can give it a try to see it works or notYou can try to change a text > publish it > and check again the page on anonymous browsers.Best Regards,PenciDesign wowiwalkers CLS problemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2021 at 1:16pm   4 Most recent comment from wowiwalkers:Good to hear! I added the code in my CSS and it certainly helped on CLS for my sliders.Thank you :) zoomkite conflict pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2021 at 12:42pm   5 Most recent comment from PenciDesign:Hi,It seems your support is expired, so you can't create a new ticket - please renew the support to keep support from us.And yes - the page cache from W3 Total Cache will cache everything as HTM ... kagu-media Cant klick on menu itemClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 15, 2021 at 6:59am   2 Most recent comment from Penci Design:Hi,PleaseGo to folder /wp-content/plugins/penci-framework/mega-menu/open for edit the file walker_nav_menu.phpgo to line 64 or find the text if ( 'on' == $penci_megamenu_enabled ) { re ... ahmet_raa Transfer activation tokenClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 15, 2021 at 6:53am   2 Most recent comment from Penci Design:Hi,Please remove  theme on old site and active PenNews theme on another themeBest Regards,PenciDesign MyNameIsKingdom RSS feed won't verifyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2021 at 2:52am   5 Most recent comment from PenciDesign:Hi,Your Feed URL is not correct, it should be:https://ruttgaizer.com/index.php/podcast/feed/and https://ruttgaizer.com/index.php/podcast/handsomegeniusclub/feed/Best Regards,PenciDesign shirleydt add google adsense code into recipe cardClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2021 at 2:30am   5 Most recent comment from shirleydt:Got it.  Thank you anyway! jasii2bombiie remove sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2021 at 2:01am   2 Most recent comment from PenciDesign:Hi,By default, the sidebar for BuddyPress profiles will follow the sidebar for single post pages.If you just want to remove sidebar for BuddyPress profiles, you can try add more this code to Customize ... ichimokuking23 SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2021 at 1:55am   2 Most recent comment from PenciDesign:Hi,Please check option for it via Customize > Homepage > Featured Categories > Disable Autoplay for Sliders on Style 4, 5, 12Best Regards,PenciDesign ichimokuking23 Custom SidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2021 at 1:53am   2 Most recent comment from PenciDesign:Hi,It seems you've understood wrong about those options.It's the options to help you can custom the sidebar for category pages.Please go to Dashboard > Posts > Categories > hover on category ... Ricsca Ads manageClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 14, 2021 at 4:57pm   3 Most recent comment from Ricsca:Thanks