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Public Tickets

firosyd custom hover vertical menu soledad themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 25, 2021 at 1:43pm   7 Most recent comment from firosyd:Yes! I did that now. See attachment.Fantastic support and theme!Congratulations! urios_smeli Elementor doensn't workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 25, 2021 at 12:14pm   12 Most recent comment from PenciDesign:Hi,You can ask them why Elementor doesn't work on a default theme from WordPress ( Twenty Twenty-One ) when you edit a page. It works fine for another hosting.Best Regards,PenciDesign Michaelgimm Bold submenu and mobile category menu issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 25, 2021 at 10:51am   3 Most recent comment from Michaelgimm:Great thanks! 5against4 Formatting comments - italic is wrongClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 25, 2021 at 10:27am   7 Most recent comment from 5against4:Great, well done! :) jasonwilson2000 Page TemplatesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 25, 2021 at 2:42am   2 Most recent comment from PenciDesign:Hi,Yeah, we have a plan for this feature.But, to do this feature, it needs quite much time. So, I'm not sure when this feature will be added - I just can confirm it will be added in the future up ... jamessawle Font SmoothingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 25, 2021 at 2:35am   2 Most recent comment from PenciDesign:Hi,Strange, this is the first time I hear about this issue.Can you make your site live to I can see how the fonts display on your site?Best Regards,PenciDesign jamessawle Category Colour in PostsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2021 at 2:10pm   3 Most recent comment from jamessawle:Thanks for this, I missed the 'Single Post Options' everything else was changed except this Much appreciate the help. James boezem HeaderClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 24, 2021 at 12:12pm   5 Most recent comment from boezem:He, Thank you. This page clarifies a lot! Regards,  Saya  TwoAllDay New posts not showing up on home feedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2021 at 12:07pm   2 Most recent comment from PenciDesign:Hi,It seems you've enabled the page cache from W3 Total Cache - it cached the rss feed also.Please clear all the cache & page cache from W3 Total Cache to get it updates faster.Best Regards,Penci ... sampeoples Elementor CarouselClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 24, 2021 at 12:04pm   6 Most recent comment from PenciDesign:Hi,Please check options for it via Customize > Posts Layouts > Other LayoutsBest Regards,PenciDesign Dagalidis Dimitris Dark mode switchClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 24, 2021 at 10:24am   4 Most recent comment from Penci Design:Hi, Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you.I cha ... grandadmiral WPBakery Page BuilderClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 24, 2021 at 3:48am   7 Most recent comment from Penci Design:Hi grandadmiral,Hi, Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue. ... minisinkford Penci Slider on MobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 23, 2021 at 4:25pm   2 Most recent comment from PenciDesign:Hi,Please go to edit your "Penci Custom Slider" - and leave empty the slider height and use "Ratio Height/Width .Unit is %. E.g: 50" - in your case, let's fill "Ratio Height/Width .Unit is %. E.g ... ecotech10 Video PlaylistClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 23, 2021 at 11:27am   2 Most recent comment from PenciDesign:Hi,If you want to create youtube video playlist - you need to create a Youtube API key - check this video to know how to create a Youtube API key.After that, put the key via Customize > General > Extr ... ecotech10 Dropdown menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 23, 2021 at 9:54am   3 Most recent comment from ecotech10:Thanks for the video tutorial, it is working now! :)