Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

haroldcardenaslema AMP ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 11, 2021 at 7:45am   6 Most recent comment from PenciDesign:Hi @lyvanhiep,If you can't create a ticket, you can send us an email via our contact formBut, please don't put your reply to tickets of other people because they will get a notification emai ... eventadevelopment remove word authorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 11, 2021 at 12:30am   4 Most recent comment from PenciDesign:Hi,We've said about this issue in the documentation for Soledad - please take it a look hereBest Regards,PenciDesign Joern Problems with ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 10, 2021 at 4:05pm   2 Most recent comment from PenciDesign:Hi,That demo required for Elementor plugin, please go to Appearance > Install Plugins > and install & activate the plugin Elementor.Best Regards,PenciDesign maks131313 logo disappearsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 10, 2021 at 3:57pm   8 Most recent comment from PenciDesign:Hi,You can see the text above it:"These numbers don't directly affect the Performance score." - check this image: http://prntscr.com/1191fd5That means it doesn't affect your site speed.If y ... Joern Problem with PluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 9, 2021 at 1:40pm   3 Most recent comment from PenciDesign:Hi,It seems the shortcodes:[tnc-pdf-viewer-iframe file="https://diskurs-hamburg.de/wp-content/uploads/2021/04/DISKURS-Beitraege-aktiv.pdf" width="1920" height="1050" download="true" print="true" fulls ... heyckendorf-interactive Need helpClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 9, 2021 at 10:39am   2 Most recent comment from PenciDesign:Hi,It seems you have a plugin caused the problems. Please try clear all the cache then deactivate all plugins (except plugins that come with the theme ) and try it again. If it works, let enable each ... domi3325 Editing textClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 9, 2021 at 12:21am   4 Most recent comment from PenciDesign:Hi,As I checked, your logo still loads via URL below: https://qdgkjqz.cluster026.hosting.ovh.net/wp-content/uploads/2021/04/drem-1.png It seems that's URL from your testing site. Please go to Cus ... lamartafaioga LOGOClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 8, 2021 at 6:53pm   5 Most recent comment from lamartafaioga:Perfect! Finally :)Thanks a lot,Marta dbernice1992 Related PostClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 8, 2021 at 4:30pm   3 Most recent comment from dbernice1992:ok I see. Thank you usha2devi Transparent Header over the Image sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 8, 2021 at 1:03pm   2 Most recent comment from PenciDesign:Hi, You can create a new page and scroll down - you can see options for that pages > and click to "Header" tab > and enable the header transparent there. Best Regards, PenciDesign dashofdirt HTML MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 7, 2021 at 11:20pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, you can't embed a menu from Appearance > Menus to Category Description.I think the best solution here is use custom HTML or links on the category description to get it displayBe ... TraficOrganique ImageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 7, 2021 at 3:24pm   2 Most recent comment from PenciDesign:Hi,Yes, you can. It's free images - so you can use it.Best Regards,PenciDesign naama30 Image size formatClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 7, 2021 at 12:12am   2 Most recent comment from PenciDesign:Hi,It's all the image sizes processed by the theme.Example when a customer upload an image with size:  8000x8000 pixel - we can't display this image to your site because it's too big a ... cherde Search function is returning post only, not pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 6, 2021 at 8:39pm   3 Most recent comment from cherde:Many thanks! I should have found that myself. I was looking for quite some time, but there are so many options... On the other hand, that's just the strong point of Soledad.Best regards, Christia ... soccerbbbb menu bullet issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 6, 2021 at 3:57pm   2 Most recent comment from PenciDesign:Hi,When you using Elementor to config a page - please select Template for that page is "Page Full Width" to get the best results.Check this imageWhen you do that, the bullet on the right side will gon ...