Public Tickets
Tripp Taylor
Inline PostsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 2, 2021 at 4:58am
5
Most recent comment from Penci Design:Hi tripp0311,Thank you for the replyBest Regards,PenciDesign
Yukselck cakrak
Recipe photos and videosClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 2, 2021 at 4:32am
3
Most recent comment from Yukselck cakrak:Thank you! :)
TwoAllDay
Topbar socials not changing colorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 1, 2021 at 4:56pm
6
Most recent comment from PenciDesign:Hi,Ahh, ok. I see it now.This issue caused by you has set a color for links via Global settings from Elementor.You can override it by go to Customize > Logo and Header > Colors > on "Header Social Ico ...
censinger
SlidersClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 1, 2021 at 4:47pm
2
Most recent comment from PenciDesign:Hi,Please update the theme to the latest version of Soledad - version 7.8.0 by doing follow this guide. - please do all 4 steps there.After that, clear all the cache and check it again.Best Regards,Pe ...
marsm
Penci Block 3 except text not displaying properlyClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 1, 2021 at 3:44pm
2
Most recent comment from marsm:Please close this ticket. I had some text added to my excerpt field in posts - it's all fixed now
Lribeiiro
DEMO THEMEClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 1, 2021 at 1:56pm
2
Most recent comment from PenciDesign:Hi,This issue caused by you didn't install & activate plugin "Penci Soledad Demo Importer"Please go to Appearance > Install Plugins > check and install & activate all needed plugins there.Best Re ...
jb13mail
page as homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 1, 2021 at 7:42am
3
Most recent comment from jb13mail:Thank you
CalculatedTraveller
penci-holder.png displaying instead of actual imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 1, 2021 at 1:37am
2
Most recent comment from PenciDesign:Hi,It seems that's an issue with the caching - I see your site is fine from my-end nowBest Regards,PenciDesign
creativeimpact
2up layout on mobile?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 28, 2021 at 12:32pm
4
Most recent comment from PenciDesign:Hi,Do you mean about the featured slider? If yes, unfortunately, currently this theme doesn't support this feature.We will consider to add more this feature in future updates.Best Regards,PenciDe ...
boezem
BlockClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 28, 2021 at 4:57am
2
Most recent comment from Penci Design:Hi,Please use "Penci Heading" shortcode on WPBakery Best Regards,PenciDesign
yusaa
Adding a FontClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 28, 2021 at 2:28am
2
Most recent comment from PenciDesign:Hi,You can add a Custom Font for your website via Dashboard > Soledad > Custom FontsBest Regards,PenciDesign
Olaraouf
Penci Image galleryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 27, 2021 at 4:12pm
2
Most recent comment from PenciDesign:Hi,First, please make sure you're using the latest version of Soledad - version 7.7.1 - if not, let's update it to the latest version by do follow this guideWhen you have done, clear all the ...
Olaraouf
Active table of contentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 27, 2021 at 3:48pm
7
Most recent comment from Olaraouf:Thanks alot
ahm19819
Rtl and arabic languageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 27, 2021 at 2:02am
2
Most recent comment from PenciDesign:Hi,To activate RTL language, please go to Dashboard > Settings > General > Site Languages > and select your RTL language there.To use the Arabic language, you can go to Customize > General > Typograp ...
grandadmiral
Change to blocks not being savedClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 27, 2021 at 2:02am
3
Most recent comment from grandadmiral:So it seems that the culprit was Elementor. I used it to add a widget to the bottom of my page. I removed that and things went pack to saving again. It sucks considering I would have liked to have use ...