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Public Tickets

fjfranco Install Slider RevolutionClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 20, 2021 at 9:51pm   2 Most recent comment from Penci Design:Hi,To do that, please go to themeforest.net and login to your Envato account - the account you've used to buy the theme before. Then go to download page, find the theme here and download "Inst ... maticholobar AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2021 at 9:20am   3 Most recent comment from PenciDesign:Hi,Have you used the latest version of the Yoast SEO plugin? Because as I can see there is an issue with Yoast SEO.Best Regards,PenciDesign kristinee Mobile Friendly/Mobile Responsive DesignClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2021 at 5:44am   9 Most recent comment from kristinee:It worked! Thank you so much for the help and for your patience. I really appreciate it :) palawanvanguard Author Box at AMP post or pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2021 at 5:20am   2 Most recent comment from PenciDesign:Hi,At this moment, our AMP plugin doesn't support to display author box on AMP pages.We will add more this feature in the next update version of AMP - please follow the update changelog here to k ... kuborobotum Post PendingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2021 at 4:41am   6 Most recent comment from PenciDesign:Hi,By default, the 'author' role from WordPress itself doesn't need any role when published a new post. We don't have any limit for this inside the theme also. So, we can't he ... shirleydt topbar post titleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2021 at 3:33pm   2 Most recent comment from PenciDesign:Hi,You can adjust the max-width for the "Top Posts" section via Appearance > Customize > Topbar > General to do that.Best Regards,PenciDesign showthinker Facebook Page BoxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2021 at 9:31am   3 Most recent comment from showthinker:Hi, The question was solved. Thank you so much!Sonia    douglasquadros Mega Menu LinkClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 19, 2021 at 2:49am   4 Most recent comment from Penci Design:Hi,I can't login on your site. I live in Viet Nam. Please check it againPlease change link mega with this guide: Go to folder /wp-content/plugins/penci-framework/mega-menu/open for edit the file ... alex_paula Mega MenuClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 19, 2021 at 2:36am   2 Most recent comment from Penci Design:Hi,I'm not clear about the issue.Please send me screenshot for the issue. I will check it help you.Best Regards,PenciDesign goodcarts AMP issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2021 at 1:56am   2 Most recent comment from PenciDesign:Hi,Yeah, at this moment, there is no way to convert the WP Embed Instagram to display on the AMP.So, I think you can disable the AMP for all posts you embed the Instagram on the right side of the edit ... lyddit How to insert a gallery Style 2Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 18, 2021 at 3:08pm   3 Most recent comment from lyddit:Thank you. I finally could get it working following your hint... juliaajennings Image Size Changing to 6x4 When Viewing Page Not Logged InClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 18, 2021 at 3:59am   4 Most recent comment from PenciDesign:Hi,It's placeholder for use lazyload images.We will use images with a small size to load first and the real image will be loads after that and replace to those images. It makes your site load fas ... missterpan Speed Optimization SectionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 18, 2021 at 2:00am   2 Most recent comment from PenciDesign:Hi,1/ Please update your theme to the latest version to get it. As I see you're using old version of the theme.To update the theme, please check this guide. - remember do step 4 after updated th ... tomon1 Featured sliderClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 18, 2021 at 1:40am   2 Most recent comment from Penci Design:Hi,Please try use custom css do to that  .penci-owl-featured-area.style-13 .penci-image-holder:before {    padding-top: 400px;}Best Regards,PenciDesign creationbeaudoin Fonts size on mobile ( title and content )Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 18, 2021 at 1:40am   2 Most recent comment from PenciDesign:Hi,About the post title font size on mobile, I just checked it on my mobile and I see it works fine. Can you check it again on anonymous browsers on mobile to get correct results?About the general tex ...