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Public Tickets

shanksTiwari Soledad magazine DemoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 18, 2020 at 7:16am   3 Most recent comment from shanksTiwari:Thank you, it's doneYou can mark this topic as close yossifk I don't see the twitter widget listed under widgetsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 18, 2020 at 2:06am   2 Most recent comment from PenciDesign:Hi,You need to install plugin oAuth Twitter Feed to get this widget appears.Please go to Appearance > Install Plugins > install & activate this plugin.Best Regards,PenciDesign jerushalabady editing a demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 18, 2020 at 1:58am   2 Most recent comment from PenciDesign:Hi, By default, that demo using Customize to config the homepage. So, you can check this video tutorial to know how to config it - please watch to the end to understand it. And if you have other issue ... fridaroam Instagram slider jquerysliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 18, 2020 at 1:35am   2 Most recent comment from PenciDesign:Hi,Please go to Appearance > Widgets > drag & drop widget "Soledad Instagram Feed" to "Main Sidebar" and "Footer Instagram" ( replace with your old Instagram widget ) > click on URL to get Instagram T ... videojme InstagramClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated November 18, 2020 at 1:31am   8 Most recent comment from PenciDesign:Hi,Is your support expired? If your support is expired, you can't be create a new ticket, please renew the support to keep support from us.Hope you can understand that's the terms of Envato ... wscheng Show random post in widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 17, 2020 at 6:01pm   2 Most recent comment from PenciDesign:Hi,Yeah, unfortunately, currently this theme doesn't support this feature.But, this is a pretty cool feature - I will tell with our developers add more this feature in the next update version of ... chawra InstallationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 17, 2020 at 5:42pm   2 Most recent comment from PenciDesign:Hi,This issue caused by your installation is wrong.You need to extract the download package and use soledad.zip file for your installation.Please check more on this guideBest Regards,PenciDesign yastychef ampClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 17, 2020 at 5:17pm   2 Most recent comment from PenciDesign:Hi,You don't need any addination AMP plugin to make it works.Here is your AMP homepage: https://www.lofi-kitchen.club/amp/And I just tried validated it and it's good.Best Regards,PenciDesig ... Fooddevoted remove filter when hovering over imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 17, 2020 at 2:04am   2 Most recent comment from PenciDesign:Hi,That overlay doesn't come from our theme. It seems it comes with a plugin you're using.Please try to deactivate all plugins ( except plugins come from the theme ) and try it again. If it ... Lemaure80 WP Bakery visual composer pluginClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated November 16, 2020 at 4:29pm   2 Most recent comment from PenciDesign:Hi,As I see on the error message, you can't be install WPBakery Page Builder plugin because the WPBakery Page Builder folder ( folder has name "js_composer" ) already exists inside "plugins" fold ... fwtmagazine Background Image in Header.... where did it come from?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 16, 2020 at 4:25pm   2 Most recent comment from PenciDesign:Hi,It seems it comes with the old URL.The simple solution is go to Customize > Colors for Header > Header Background Image > select any one image > and remove it after that > click "Publish" and chec ... bad_gut_tim Need help implementing in-feed Google AdsenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 16, 2020 at 4:23pm   6 Most recent comment from PenciDesign:Hi,He said with me you've contacted with him via Skype, so I close the ticket.Best Regards,PenciDesign carolineandthesuperkids Problem creating new Post and ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 16, 2020 at 4:21pm   4 Most recent comment from PenciDesign:Hi,It seems you didn't update the plugin after updated the theme - please do step 4 in this guide:https://pencidesign.ticksy.com/article/15633/Best Regards,PenciDesign DerekAMG Font size has default to very large in all my posts. Also JQuery Migrate keeps displaying errors since the new Wordpress was launchedClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated November 16, 2020 at 5:01am   22 Most recent comment from Penci Design:Hi,I'n not clear about the issue. Please send me screenshot for the position you want change font size and send me font size you want change. I will config help you.Best Regards,PenciDesign helenh91 Primary Menu: listing categories and child categoriesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 15, 2020 at 2:17am   2 Most recent comment from PenciDesign:Hi,Unfortunately, there is no way to list the hierarchy on the category mega menu. It just showing all child categories with same level.If you want to re-order it, please use plugin https://wordpress ...