Public Tickets
Ozan B.
Removing a sectionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2021 at 8:09pm
3
Most recent comment from Ozan B.:Thank you very much.
timas111
Video at articleClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 4, 2021 at 2:23pm
3
Most recent comment from Penci Design:Hi,Please choose post format is video as screenshot https://prnt.sc/113zuxxBest Regards,PenciDesign
zaminnamazov
ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2021 at 2:13pm
2
Most recent comment from PenciDesign:Hi,Please send me your site admin URL and admin account (username and password ) - in a PRIVATE REPLY. I will take a look at this to help you.Best Regards,PenciDesign
zaminnamazov
Theme ImportClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2021 at 2:11pm
2
Most recent comment from PenciDesign:Hi,It seems your importing process has something wrong. To fix it, you can create a or select a new menu for your main navigation by go to Appearance > Create or select a menu for main navigation > ad ...
thatonetime
Website changes (I made in customizer) don't show onlineClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2021 at 12:22pm
7
Most recent comment from thatonetime:Yeah cool cool! It's all working now. Thank you so much for your help.
polorush
Mobile HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2021 at 10:48am
2
Most recent comment from PenciDesign:Hi,Unfortunately, currently, this theme doesn't support adding custom text there.Best Regards,PenciDesign
Andres Navarro
Auto Ads in AMPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2021 at 4:10pm
6
Most recent comment from PenciDesign:Hi,First, please go to Customizer AMP > Header > un-check on "Load AMP Auto Ads Javascript"After that, check again the guide here:https://support.google.com/adsense/answer/9261309?hl=enGoogle Adsense ...
loracs
mega menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2021 at 3:50pm
4
Most recent comment from loracs:Sorry,I already find it out! Thanks.Kind regards,Carol
loracs
logoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2021 at 3:12pm
2
Most recent comment from PenciDesign:Hi,Unfortunately, currently, this theme just supports logo image only, the theme doesn't support text logo at this moment. I think you can create a logo image with the text as you want and upload ...
domi3325
turning off the logo on the phoneClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2021 at 3:10pm
2
Most recent comment from PenciDesign:Hi,Can you show me your site URL so I can see your config to help you better?Best Regards,PenciDesign
niemelamika
Problems with using templateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2021 at 9:25am
2
Most recent comment from PenciDesign:Hi,Thank you for purchasing our theme.You can use Elementor to config your 'blog or news' page - check this video tutorial for more.Best Regards,PenciDesign
niemelamika
xfgnxgfnClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2021 at 9:13am
1
Most recent comment from niemelamika:fgnfgnfgn
Andres Navarro
Put more Ads in AMPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2021 at 2:35am
2
Most recent comment from PenciDesign:Hi,You can check all the ads spaces on the single posts on AMP via Appearance > Customizer AMP > Single Posts - there is 3 ads places.At this moment, the AMP plugin doesn't support putting the ad ...
eventadevelopment
widgetsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2021 at 2:30am
2
Most recent comment from PenciDesign:Hi,1/ Please go to Customize > General > General Settings > Enable Sticky Sidebar2/ Can you show me the URL of that page so I can take a look at this?Best Regards,PenciDesign
Ashuriena
Instagram FeedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 1, 2021 at 7:45am
2
Most recent comment from PenciDesign:Hi,I just checked it from my testing site and I see it's normal.Please make sure you've created Instagram Token & ID and put it in the fields and don't put the '@' before y ...