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Public Tickets

Bastel_Buddies Missing Style SheedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 21, 2020 at 1:41am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.Your installation is wrong, you need to extract the download package and use soledad.zip file for your installation. Please check more on this guide.Best Regards,P ... xrelmate default demo missing featuresClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 21, 2020 at 12:45am   2 Most recent comment from Penci Design:Hi,Please go to Customizer > General Option then insert youtube APIBest Regards,PenciDesign bemyselfhk Website sign up form problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 20, 2020 at 11:53am   6 Most recent comment from PenciDesign:Hi,I just adjust it to help you. It seems the signup form works now.I can see the success message appears now after try to register - check this image: http://prntscr.com/w6hiotBest Regards,PenciDesi ... chafolks Deprecated jQuery.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 20, 2020 at 2:59am   3 Most recent comment from chafolks:Hi, Thanks. There were some plugins that have not updated. So I updated all of them and now the deprecation messages have been disappeared. RegardsChandana grandiaseh inspect find some errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 20, 2020 at 2:32am   9 Most recent comment from grandiaseh:Hi , very sorry， no more issue. Thank you so much.  Andres Navarro Hamburger MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 20, 2020 at 2:02am   2 Most recent comment from PenciDesign:Hi,You can change it via Customize > Logo & Header > Vertical Mobile NavigationBest Regards,PenciDesign Andres Navarro AMP not validClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 19, 2020 at 12:18pm   6 Most recent comment from Andres Navarro:I already fixed the problem, it was because os this plugin:Table of Contents PlusI deactivated and I installed another one with the same function that is working well:Easy Table of Contents joeholberg error on widgetsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 19, 2020 at 10:50am   2 Most recent comment from PenciDesign:Hi,Have you changed the theme to another theme before? Because when you do that, WordPress will auto-remove all the widgets from the theme.. It applies to all WP themes, not just for our theme..With t ... naama30 sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 19, 2020 at 10:17am   2 Most recent comment from PenciDesign:Hi,I can see the slider & widgets from my-end: http://prntscr.com/w5xkyhSo, I think that's caching issues only. Please clear all the cache and check again your site on anonymous browsers to get ... kaushikchada Speed IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 19, 2020 at 10:16am   2 Most recent comment from PenciDesign:Hi, First, please go and update the theme to latest version - version 7.6.1 Please do follow this guide to get auto-updates with one-click: https://pencidesign.ticksy.com/article/15633/ - please do ... grandiaseh preloaded problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 19, 2020 at 10:14am   2 Most recent comment from PenciDesign:Hi,That's warrings from Chrome browsers - it's not errors. And it doesn't affect anything to your site, so you can ignore those warnings.Best Regards,PenciDesign mtnetadmin media.php implode functionClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 18, 2020 at 9:54pm   2 Most recent comment from Penci Design:Hi,Thank you for your all feedback.I update the fixed to the latest update version of PenNews themeBest Regards,PenciDesign pbourelly Bourelly Mobile language switcherClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 18, 2020 at 12:20pm   10 Most recent comment from PenciDesign:Hi,The tablet is fine. Because the topbar doesn't enough the space to display all the text, so it drop a new line. That's normal and it's not a bug.Best Regards,PenciDesign wallus view countClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 17, 2020 at 6:40pm   3 Most recent comment from djlefave:This would be helpful as I am using a post duplicator. Whenever I duplicate the post, the previous post's view count remains associated with the new/cloned post. manojpvt After updating to WordPress 5.6Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 16, 2020 at 9:57pm   7 Most recent comment from Penci Design:Hi,Please try go to Customizer > Addtional CSS then add custom css to do that .penci-block-vc .penci-subcat-filter .penci-subcat-list {   visibility: visible !important;}Best Regards,PenciDesign