Public Tickets
Dzorro12 ABDEL
urgentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 5, 2021 at 4:27pm
3
Most recent comment from Dzorro12 ABDEL:yesthe problem was a conflit in minimying some css code by wp rocket plugini disable it and all is ok nowthanks sir
arpita_agnihotri
Add Video page headerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 5, 2021 at 12:06pm
8
Most recent comment from PenciDesign:Hi,Please check this video tutorial ( watch from 1:00' of the video ) to know how to do that via Elementor.Best Regards,PenciDesign
thibltlefebvre
Move Tags on top of postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 5, 2021 at 10:24am
7
Most recent comment from thibltlefebvre:Hi,
Ok I didn't know, I just renewed my support, I will try later to submit a new ticket because it still doesn't work for now.
kkaplane
Different HeadersClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 5, 2021 at 7:05am
12
Most recent comment from Penci Design:Hi,Strange, i can't saw your site work as screenshot https://prnt.sc/yd4h90Please check it againBest Regards,PenciDesign
martinken
mobile menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 4, 2021 at 4:41pm
12
Most recent comment from PenciDesign:Thank you for report it. But this controlled by Envato Market, not usanyway we will report it to themeforest also.Thank you again.
cmarvs17
Soledad Hipster FontClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 4, 2021 at 2:23pm
2
Most recent comment from PenciDesign:Hi,It's Caviar Dreams font.Best Regards,PenciDesign
Adam Kaminski
Setting up the homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 4, 2021 at 2:19pm
8
Most recent comment from Adam Kaminski:Hi, I event didn't know there was an update available. It works perfectly after the update!Thank you guys!Adam
grandadmiral
PenNews Reviews for reviewers onlyClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 4, 2021 at 3:38am
1
Most recent comment from grandadmiral:I've figured this out. Ticket can be closed
sportsnsider
Do you Actibvate the PenNews Theme or Child ThemeClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 4, 2021 at 3:24am
2
Most recent comment from Penci Design:Hi,If you want custom pennews theme, please install and active pennews child theme then edit code on child theme.Best Regards,PenciDesign
Ricsca
Translate page in urlClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 4, 2021 at 3:04am
4
Most recent comment from Penci Design:Hi,Unfortunately, pennews doesn't support the feature.Best Regards,PenciDesign
tlarro
How do I get this background overlay ?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 3, 2021 at 4:06pm
4
Most recent comment from PenciDesign:Glad when your issues is solved.If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be our honor Thank you so much in advance ...
deang
Penci ReviewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 3, 2021 at 3:09pm
4
Most recent comment from PenciDesign:Hi,I did it to help you. Now, you can add maximum 10 review points for your reviewsBest Regards,PenciDesign
elliebc
Thumbnail Images not loadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 3, 2021 at 10:24am
6
Most recent comment from PenciDesign:Hi @valeriaviacava89,You can see the options about "Image Optimization" here - check this imageLet's disable the lazyload images there.Also, if you have another question, please create a new tick ...
feeninforgreens
yoast blockClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 3, 2021 at 1:40am
2
Most recent comment from PenciDesign:Hi,Because Yoast SEO plugin doesn't support for add margin to bottom for those heading.If you want to add it automatically, please add more this code to Customize > Custom CSS:
.wp-block-yoast-fa ...
primawellnessct
Optimization settings not available in customizerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 3, 2021 at 1:33am
2
Most recent comment from PenciDesign:Hi,Please make sure you've updated all the plugins come with the theme after update the theme via Appearance > Install Plugins.And make sure you've installed & activated plugin "Penci Shortc ...