Public Tickets
caglarboga
THEMES EDİT PROBLEMSClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 3, 2020 at 2:28pm
2
Most recent comment from PenciDesign:Hi,1/ To edit the widgets on the footer, please go to Appearance > Widgets > edit widgets on "Footer Column #1", "Footer Column #2", "Footer Column #3", "Footer Column #4"2/ For add the block videos ...
elguja
view count shortcodeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 3, 2020 at 8:29am
5
Most recent comment from elguja:Ok, thanks
Lucas Wang
Add "CATEGORIES" and "TAGS" to the mobile version theme's Hamburger menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 3, 2020 at 2:35am
4
Most recent comment from PenciDesign:Hi,The categories you've showing here: http://prntscr.com/us8t5u is category widget from WordPress and it doesn't support on the menu items. So, unfortunately, there is no way to showing t ...
chafolks
Improve performanceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 3, 2020 at 2:18am
3
Most recent comment from chafolks:Thanks for pointing out the problems that have occurred as impacted to the performance. I have remove all the megamenu and now I can see performance has increased a little bit. Quite OK actually. I ...
Tina_H
Share and Like SectionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 3, 2020 at 2:15am
2
Most recent comment from PenciDesign:Hi,1/ As I said on this ticket:https://pencidesign.ticksy.com/ticket/2553353The plugin GeoDirectory has get single post template from Page Default template - while the sharing you've showing for ...
khickok
Featured ImageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 2, 2020 at 6:50pm
5
Most recent comment from khickok:It's all fixed. Thank you. You can close the ticket now.
Mircea_Cristian
Picture descriptionClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated October 2, 2020 at 3:26pm
28
Most recent comment from Penci Design:Hi,
Please send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you.
Best ...
adamc88
Create homepage with elementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 2, 2020 at 1:58am
2
Most recent comment from PenciDesign:Hi,Please make check the points below:1/ Make sure you're using latest version of the theme & plugins from the theme.If not, please remove the code at the end of functions.php file like on this ...
HermanSwart
Demo isn't loading wellClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 1, 2020 at 3:47pm
3
Most recent comment from HermanSwart:Awesome! Many thanks!
5against4
Small text in Comments fieldClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 1, 2020 at 2:26pm
11
Most recent comment from 5against4:Perfect!! Thanks so much :) :)
craypen peng
foot blank spaceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 1, 2020 at 2:19pm
7
Most recent comment from craypen peng:no worriescheers
thelovelyfacades
Instagram feed - no imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 1, 2020 at 2:56am
9
Most recent comment from thelovelyfacades:It's working for me too! Thank you so much for the help! So efficient!
KevoH1
Sidebar Recent Posts Featured ImagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 1, 2020 at 1:51am
3
Most recent comment from KevoH1:Thank you!
Alison Croggon
Updating SoledadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 1, 2020 at 1:50am
2
Most recent comment from PenciDesign:Hi,
1/ Please remove the code at the end of functions.php file like on this image: http://prntscr.com/uon4qxAfter that, do again following this guide to get auto-updates the theme: https://pencidesi ...
veginko
Can not import demo on bluehostClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 1, 2020 at 1:49am
2
Most recent comment from PenciDesign:Hi,This issue caused by you didn't install the plugin "Penci Soledad Demo Importer"Please go to Appearance > Install Plugins > install & activate recommend plugins there. And you will able to do ...